A number of users who sync iCloud and Outlook are having problems with iCloud after installing the Windows 10 Anniversary Update.
If the iCloud addin gets disabled every time you restart Outlook, see iCloud Doesn't Sync for the registry key to force it to always load.
Signing out of iCloud then signing back in should fix the problem. If not. try the steps below.
To fix iCloud and restore syncing:
- Sign out of iCloud
- Uninstall iCloud
- Repair Outlook
- Reinstall the newest version of iCloud (5.2 or higher) and sign in.
If iCloud insists on setting up your iCloud email account and you don't want it, you can delete it from Outlook's Account Settings later.
If you continue to have problems, you can revert to Office 2016 version 16.0.6868.2067.
- Close all Office applications.
- Right-click on the Start button, choose Command Prompt (Admin). If it's not listed on the right-click menu, click Start, type cmd in the Start Search box, then right-click on Command Prompt or cmd.exe, and choose Run as administrator.
- At the command prompt, type the following command, and then press Enter:
cd %programfiles%\Common Files\Microsoft Shared\ClickToRun - Type the following command, and then press Enter:
officec2rclient.exe /update user updatetoversion=16.0.6868.2067 - When the repair dialog box appears, choose Online Repair.
- Click Repair, and then click Repair again.
After the repair is complete, you'll need to disable automatic updates. In File, Office Account. Click Update Options, and then click Disable Updates.
More Information
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Here's one for you. I have iCloud for Windows installed and syncing with Outlook 2016. For a week or ten days now, events in my iCloud calendars are not showing up in Outlook, even if created in Outlook. I just created an appointment in Outlook on one of the iCloud calendars, saved it and it doesn't display in Outlook. So, I went to create it on my iPhone, and the appointment was there! Outlook is syncing to iCloud, but not displaying the item, even though created in Outlook. I've done this twice and confirmed the behavior.
This is a bug... Are you using the overlay calendar view? switch to side by side (or only show one calendar) and they should show.
Hello,
I have Windows 10 Version 1703 for x64-based Systems on a PC at work and the latest version of iCloud installed. Both are at the latest level of update. I used to use iCloud to sync bookmarks with my computers at home and my mobile devices, and had my iCloud calendars on Outlook 2016 (Microsoft Office Professional Plus 2016).
It is only since a few weeks that I couldn’t open Outlook calendars shared by colleagues anymore – they all show “no connection”. In addition, all numbers show got 11 decimal digits (e.g. Reminder in 15.00000000000 minutes).
The only solution appears to be to entirely delete iCloud from my computer. Unticking calendar sharing didn’t work, neither did logging out of iCloud but as soon as I removed iCloud from my computer I could access all shared Outlook calendars again and the confusing decimal digits also disappeared. The cause is clearly iCloud. After reinstalling Windows entirely from scratch everything worked just fine right until I installed iCloud again.
Any suggestion towards a solution would be most welcome.
so just installing icloud causes problems, even if you don't use it with outlook? You can disable the icloud addin in file, options, addins - click the Go button and untick icloud - not sure if it will help if not syncing calendar doesn't help/
I haven't been able to repro any problems here with icloud and the reminder time format or shared calendars (on office 365) - all us-en.
Ms. Poremsky,
Thanks so much for your advice. I installed iCloud but once I did,
Outlook 2016 would no longer start. I uninstalled iCloud and and now Outlook
works again.
I will read your advice on synchronizing contacts. I recently changed jobs and
want to keep all the contacts I had there. I synchronized iTunes with Outlook
at the old job and it worked well. I am having difficulty now syncing properly -
getting multiple copies, Exchange has multiple places to put things, etc.
JD
if you want to sync using itunes, you need to turn off cloud sync on the phone.
Hi,
I cannot start Outlook 2016. MAPI cannot read the this: C:PROGRA~1COMMON~AppleINTERN~1APLZOD64.dll
What do I do?
Do you have the newest icloud addin installed?
Can you look for these files and email them to me (diane at slipstick com)- it should work with all versions except 2007 and we're trying to figure out why it's not for some users.
C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033\mapisvc.inf
C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\mapisvc.inf
C:\WINDOWS\system32\mapisvc.inf
I am having the same issue
see https://www.slipstick.com/outlook/2007/icloud-aplzod-dll-error-outlook/ for the solution. if you use outlook 2010 or newer, you need to sign out and uninstall then reinstall icloud.
having issues with my icloud and office 2016. every time i log out of outlook my icloud gets disabled and i need to enable it again, any suggestions why and how to fix this?
You can set a registry key to always load it - see https://www.slipstick.com/outlook/icloud-sync-failure/ - at the end is a ready-to-use reg file you can download and run that will set the key for you.
Are Outlook 2007 and Icloud compatible? I have lost the ability to add my
Icloud calendar and contacts into my Outlook 2007 program. I've tried to follow
the suggestions, i.e. reinstall Icloud, repair Outlook. Nothing seems to work.
I'm using Windows 10 and I think just received the major update.
Yes, they are ok, but the latest update is a killer.
https://www.outlook-tips.net/tips/icloud-work-outlook-2007/
Are Outlook 2007 and Icloud compatible? I have lost the ability to add my
Icloud calendar and contacts into my Outlook 2007 program. I've tried to follow
the suggestions, i.e. reinstall Icloud, repair Outlook. Nothing seems to work.
Did it just start today? The latest outlook 2007 update triggers an error - uninstall the update and it works.
New Dell Windows 10 Pro computer, Outlook 2016. Successfully got iCloud for Windows installed and all my iCloud contacts are in Outlook (under iCloud) .. BUT no iCloud address book shows up so I can't access the addresses when sending an email.
Pulling my hair out .. DESPERATE!! hoping someone has a solution! JudyM
right click on the icloud contacts folder and choose properties - then Outlook Address book. Is it checked to show as an address book? If yes, you may need to change which contacts show first in the address book - open the address book from the ribbon, then it's tools, options menu. It's the last setting on the dialog.