A number of users who sync iCloud and Outlook are having problems with iCloud after installing the Windows 10 Anniversary Update.
If the iCloud addin gets disabled every time you restart Outlook, see iCloud Doesn't Sync for the registry key to force it to always load.
Signing out of iCloud then signing back in should fix the problem. If not. try the steps below.
To fix iCloud and restore syncing:
- Sign out of iCloud
- Uninstall iCloud
- Repair Outlook
- Reinstall the newest version of iCloud (5.2 or higher) and sign in.
If iCloud insists on setting up your iCloud email account and you don't want it, you can delete it from Outlook's Account Settings later.
If you continue to have problems, you can revert to Office 2016 version 16.0.6868.2067.
- Close all Office applications.
- Right-click on the Start button, choose Command Prompt (Admin). If it's not listed on the right-click menu, click Start, type cmd in the Start Search box, then right-click on Command Prompt or cmd.exe, and choose Run as administrator.
- At the command prompt, type the following command, and then press Enter:
cd %programfiles%\Common Files\Microsoft Shared\ClickToRun - Type the following command, and then press Enter:
officec2rclient.exe /update user updatetoversion=16.0.6868.2067 - When the repair dialog box appears, choose Online Repair.
- Click Repair, and then click Repair again.
After the repair is complete, you'll need to disable automatic updates. In File, Office Account. Click Update Options, and then click Disable Updates.
More Information
More Outlook and iCloud articles at slipstick.com:
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32 Comments on "iCloud, Outlook 2016, and Windows 10"
Hi,
I cannot start Outlook 2016. MAPI cannot read the this: C:PROGRA~1COMMON~AppleINTERN~1APLZOD64.dll
What do I do?
I am having the same issue
see https://www.slipstick.com/outlook/2007/icloud-aplzod-dll-error-outlook/ for the solution. if you use outlook 2010 or newer, you need to sign out and uninstall then reinstall icloud.
Do you have the newest icloud addin installed?
Can you look for these files and email them to me (diane at slipstick com)- it should work with all versions except 2007 and we're trying to figure out why it's not for some users.
C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033\mapisvc.inf
C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\mapisvc.inf
C:\WINDOWS\system32\mapisvc.inf
having issues with my icloud and office 2016. every time i log out of outlook my icloud gets disabled and i need to enable it again, any suggestions why and how to fix this?
You can set a registry key to always load it - see https://www.slipstick.com/outlook/icloud-sync-failure/ - at the end is a ready-to-use reg file you can download and run that will set the key for you.
Are Outlook 2007 and Icloud compatible? I have lost the ability to add my
Icloud calendar and contacts into my Outlook 2007 program. I've tried to follow
the suggestions, i.e. reinstall Icloud, repair Outlook. Nothing seems to work.
I'm using Windows 10 and I think just received the major update.
Yes, they are ok, but the latest update is a killer.
Are Outlook 2007 and Icloud compatible? I have lost the ability to add my
Icloud calendar and contacts into my Outlook 2007 program. I've tried to follow
the suggestions, i.e. reinstall Icloud, repair Outlook. Nothing seems to work.
Did it just start today? The latest outlook 2007 update triggers an error - uninstall the update and it works.
New Dell Windows 10 Pro computer, Outlook 2016. Successfully got iCloud for Windows installed and all my iCloud contacts are in Outlook (under iCloud) .. BUT no iCloud address book shows up so I can't access the addresses when sending an email.
Pulling my hair out .. DESPERATE!! hoping someone has a solution! JudyM
right click on the icloud contacts folder and choose properties - then Outlook Address book. Is it checked to show as an address book? If yes, you may need to change which contacts show first in the address book - open the address book from the ribbon, then it's tools, options menu. It's the last setting on the dialog.
Diane: I've read ONE of your books and your skill for writing is very easy on the eyes. However, I have a problem with a computer that has Windows 7pro, just installed Office 2016 32 bit and cannot get the mail 32 bit icon to respond to activation. It sends the computer into a non-responsive status and the only way out is ctl+alt+del. Any ideas, or does the Microsoft answer for the same problem with 2013 fit? Help!!!
Dave Zielesch,
Senior Technician,
Lead purchase agent
7th Dimension, LLC
purchasing@7thdi.com
Try renaming the profiles key in the registry - then restart outlook. (You'll need to make a new profile.)
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Profiles
Anyone know how to change the subject line of an email received? I used to be able to open the email, click on the Subject line and change it. Now I cannot. I can edit the message but not the Subject.
You still can - click the V on the far right to expand the header. See https://www.slipstick.com/outlook/email/edit-the-subject-line-in-outlook/ for more info.
Step 4: officec2rclient.exe /update user updatetoversion=16.0.6868.2067
is not recognized as an internal or external command,
operable program or batch file.
Did you use the correct first line? I noticed that \ were missing from the path - with that fixed, the second command works.
Also need to be using a subscription version.
AWESOME Diane - i just tried with the version you just provided, and all's working - don't know what the difference is/was, but mahalo nui !!!!!!!!!!
Aloha