Many users are reporting problems configuring iCloud in Outlook on brand new computers. When they check the box for Mail, Contacts, Calendars they receive and error error message that there is no default profile.
The users typically have one profile, it’s set as the default, Outlook is set as the default. Everything should be working.
I am trying to setup Microsoft Office 365 Outlook to sync with iCloud. When I check the box for Mail, Contacts, Calendars I get an error message: "Setup can't continue because Outlook isn't configured to have a default profile. Check your Outlook settings and try again."
I have one profile in Outlook, with the "Always use this profile" selected. I worked with Apple Support and Dell Support, uninstalled and reinstalled both applications, restarted my system many times, all to no avail. I have also confirmed that the iCloud Outlook Add-in is shown as Active in the Outlook File/Options/Add-ins screen.
We know the problem is caused in part by having the Windows Store version of Office preinstalled and installing the Click to run version from Office.com.
iCloud and most addins will not work with the store version at this time. You need to install the click to run version from Office.com
After weeks of investigating, there is finally a workaround.
Installing the current version of Office from office.com should remove the store version, but to insure it is removed, run these cmdlets:
Open PowerShell in run as admin mode then paste:
Get-AppxProvisionedPackage -Online | where-object {$_.packagename –like "*Outlook*"} | Remove-AppxProvisionedPackage -Online
Then:
Get-AppxPackage "*Outlook*" | Remove-AppxPackage
Close the PowerShell window and open it without using run as admin. Run this command:
Get-AppxPackage "*Outlook*" | Remove-AppxPackage
Next, set icloud.exe to run in Windows 7 or Windows 8.1 Compatibility mode.
To do this, go to C:\Program Files (x86)\Common Files\Apple\Internet Services, locate icloud.exe, right-click on it and choose Properties. Switch to the Compatibility tab and enable compatibility mode.
Now try enabling iCloud to sync Calendar and Contacts. It should work.
More Information
See Outlook is Not Recognized as the Default Email Client for other causes not related to iCloud.
Fixed! Actually I noticed from one of the comments and tried just this:
Go to C:\Program Files (x86)\Common Files\Apple\Internet Services, locate icloud.exe, right-click on it and choose Properties.
Switch to the Compatibility tab and enable compatibility mode.All I needed to do was make the iCloud.exe compatible with Win 8.
I ticked the Outlook box in iCloud settings (making sure Outlook and Office apps are closed) and the syncing began!
I didn't have to do anything else at all - that's all I did! It then worked like a charm.
P.S. I am running Windows 10.
Thanks so much,
Larry
Thanks Larry...this works wonderfully.
Nice one Larry, thanks very much indeed
worked for me too - thanking you!
Hi folks
Unfortunately, I had the same problem yesterday with a new PC. Windows 10 Home x64 french system, uninstalled all office preinstalled version, downloaded the office small entreprise from office.com/setup, installed it succesfully in 32 bits mode (default choice), and then installed the icloud control panel;
Icloud is up and running except for the outlook connection
I did the trick without succes :-(
I have to say that i had exactly the same problem a few months ago on my new personal laptop, I tried a lot of things and only your fix was successul :-)
Hope Apple or Microsoft or one of you It guys will find the isue;
Saddly yours
Best regards
Patrick
Did you install the app version of the cloud or the downloaded version?
great work -fixed my problem
thank you
Thanks! This worked great!
Brilliant fix! This has been bothering me for weeks//calendar syncing & such. Thank you!
OMG it worked! Yay!!! Thank you! Thank you 100X! This was agonizing me to no end to not find a solution.
PS How can I migrate my iCloud email FOLDERS to Outlook Office 365? Currently my folders can't be accessed on all my devices. My corporate email folders I can see on all my devices but iCloud won't work. I can't seem to find a solution for it unless I want to spend $149 for an Outlook 2016 to O365 migration tool. Help me please? Thanks!
If you open both mailboxes in the same profile, you can move (or copy) folders between mailboxes.
>> Currently my folders can't be accessed on all my devices.
It's an imap account, so you should be able to see all subscribed folders on all devices.
Many thanks for the fix, it worked fine, I now have synced calendars and contacts
Thanks, ik works!!!!!