Many users are reporting problems configuring iCloud in Outlook on brand new computers. When they check the box for Mail, Contacts, Calendars they receive and error error message that there is no default profile.
The users typically have one profile, it’s set as the default, Outlook is set as the default. Everything should be working.
I am trying to setup Microsoft Office 365 Outlook to sync with iCloud. When I check the box for Mail, Contacts, Calendars I get an error message: "Setup can't continue because Outlook isn't configured to have a default profile. Check your Outlook settings and try again."
I have one profile in Outlook, with the "Always use this profile" selected. I worked with Apple Support and Dell Support, uninstalled and reinstalled both applications, restarted my system many times, all to no avail. I have also confirmed that the iCloud Outlook Add-in is shown as Active in the Outlook File/Options/Add-ins screen.
We know the problem is caused in part by having the Windows Store version of Office preinstalled and installing the Click to run version from Office.com.
iCloud and most addins will not work with the store version at this time. You need to install the click to run version from Office.com
After weeks of investigating, there is finally a workaround.
Installing the current version of Office from office.com should remove the store version, but to insure it is removed, run these cmdlets:
Open PowerShell in run as admin mode then paste:
Get-AppxProvisionedPackage -Online | where-object {$_.packagename –like "*Outlook*"} | Remove-AppxProvisionedPackage -Online
Then:
Get-AppxPackage "*Outlook*" | Remove-AppxPackage
Close the PowerShell window and open it without using run as admin. Run this command:
Get-AppxPackage "*Outlook*" | Remove-AppxPackage
Next, set icloud.exe to run in Windows 7 or Windows 8.1 Compatibility mode.
To do this, go to C:\Program Files (x86)\Common Files\Apple\Internet Services, locate icloud.exe, right-click on it and choose Properties. Switch to the Compatibility tab and enable compatibility mode.
Now try enabling iCloud to sync Calendar and Contacts. It should work.
More Information
See Outlook is Not Recognized as the Default Email Client for other causes not related to iCloud.
Great work, You solved my problem !!!
Thanks a lot
This worked for me! Thanks
We don't have outlook. We want to stop seeing this message! You are wrong to assume folks are coming here because they have outlook, most people don't have outlook!
Well, this is an Outlook help website, so the articles will be targeted Outlook. You should only see the message is you have Office installed and ticked the box in icloud to sync calendar & contacts with the icloud.
Thanks a lot! After hours of try and error, I found that guide that worked first try!
In the end, all I needed to do was uninstall iCloud and reinstall and it all worked perfectly.
Did you get the newest icloud? They released an update the last day or two that *should* fix all of the outlook/windows 10 issues.
This worked first try
Worked perfectly and fixed my iCloud error. Thanks.
Fixed! Actually I noticed from one of the comments and tried just this:
Go to C:\Program Files (x86)\Common Files\Apple\Internet Services, locate icloud.exe, right-click on it and choose Properties.
Switch to the Compatibility tab and enable compatibility mode.All I needed to do was make the iCloud.exe compatible with Win 8.
I ticked the Outlook box in iCloud settings (making sure Outlook and Office apps are closed) and the syncing began!
I didn't have to do anything else at all - that's all I did! It then worked like a charm.
P.S. I am running Windows 10.
Thanks so much,
Larry
Thanks Larry...this works wonderfully.
Nice one Larry, thanks very much indeed
worked for me too - thanking you!
WOW, you're a stud Larry. Thanks so much!
This worked for me as well. I also just did: Windows + "iCloud" then right clicked "open file location" and the right-clicked again > Properties. Then go to the "Compatibility" Tab and checked the box for Windows 8 compatibility.
Sync'd!
Thanks Larry Miller! I've been trying to figure this out for over a week!