When setting up iCloud to sync with Outlook, you may receive the following error message:
Your configuration could not be started due to an unknown error. (0x800706ba)
This iCloud error may be the result of having an IMAP account set as the default data file in Outlook.
The solution:
When you get to the point where iCloud asks which folders to sync, All Calendar, Contacts, Tasks or Some Calendars, Contacts, Tasks, choose Some Calendars, Contacts, Tasks.
Then untick all of the folders so nothing on the computer syncs to iCloud, only iCloud sync down.
If you have contents in the folders you need in the iCloud, you can move them to the iCloud folders after the iCloud is added to Outlook.
If the steps above don't fix the sync issues, and you are using an IMAP account with "Calendar (this computer only)" and "Contact (this computer only)" folders, try this adding a PST file to your profile and set it as default. After iCloud is setup, you can set the IMAP data file as the default and remove the .PST.
Go to File > Account Settings > Account Settings. On the Data Files tab, click New, and then select Outlook pst. After adding it to the profile, set it as the default.
To remove it later, set the IMAP data file as default and restart Outlook, then right click on the PST file name in the navigation pane and choose Close [pst name].
Thank you. I have been wracking my brain over getting this fixed. Your solution worked.
Thank Diane, it worked. But I need to sync my calendars, tasks and notes. You mention adding a PST file to my profile, can you please explain me how to do it? Thank you!!
If you have items in the IMAP data file that need synced to iCloud, you can drag them to the iCloud folders. Normally, iCloud would suck them in but the solution to the error is not to have iCloud do that. Items already in iCloud are not affected - they will sync down.
To move things into the iCloud folders, select all and drag or use the move to command. For the calendar, use a list view first then select all and drag.
To add a pst: Go to File > Account Settings > Account Settings. On the Data Files tab, click Add - enter a name for the pst when it comes up and click ok. You can set it as default.
Thank you for your answer. The problem is that iCloud isn't syncing down, but the contacts. I can see iCloud calendar, but not the appointments. Notes and Tasks from iCloud doesn't show on Outlook. Using Office 365 paid subs on Windows 10 BTW. I will try adding a PST file as you suggest.
Thanks again.
If the iCloud add-in is enabled, the contents of those folders should sync down.
Is the addin enabled in File > Options > Addins?
This worked! Finally someone that actually had the correct answer. Thank you :)
Thanks, Diane. This helped me fix a client's machine that was having this problem, and I really appreciate it! The client can now see all of their contacts when they click on the 'contacts' button at the bottom of the Outlook navigation colulmn, then select the iCloud contacts.
Now I now have an issue with the iCloud contacts (incorrectly) somehow being associated with the clients iMAP email account (instead of 'standing alone'), so the iCloud contacts list shows empty when attempting to use that address book while creating an email, but that is a totally separate problem. FYI, I made sure to specify the iCloud contacts as an address book so that they could be specified, but the list is empty. Ah well, another of life's challenges - eh?
Thanks again. Excellent work!
That's weird about the address book - is the selector on the top left set to name only or all columns? It should be on Name only to see all the contacts - all columns uses Search.
Thank you, after hours of trying to synchro contacts and calendars with icloud for Outlook for windows, your solution fixed it immediatly.
Thank you! But I need to add my iCloud contacts to Outlook and don't know how to do that, if I uncheck all boxes. Can you help me? Thanks!
Did you get icloud working and are the contacts synced to outlook? If so, they are in outlook - but if they don't show when you click the To button, you need to change the address book settings.
https://www.outlook-tips.net/tips/icloud-contacts-address-book/
Diane, you are a gem! This problem has bugged me since my new computer was commissioned in February 2021. Your help got iCloud installed but nothing synced due to iCloud Synchronization error 0x800CCC0E. At answers.microsoft.com, Paul 007 had the solution to fix this by creating a two-factor password for the iCloud account in Outlook. The two solutions combined and everything is working again in my vexing 1st-World problem.
Interesting. In the past, you only needed 2FA enabled on the account and an app password if you added the account separately from iCloud addin - the iCloud addin counted as an apple client if you didn't want 2FA and took care of the authentication.
What I did was to go to https://appleid.apple.com/ then to Security > APP-SPECIFIC-PASSWORDS > Generate Password...Copy the password, then in Outlook, Fil e > Account Settings > Account Settings, click on your icloud.com email then Repair, delete the password and paste the new password and go...Then is said it was OK and then it synced.
OK!!!! FINALLY...someone who knew how to fix this problem! Thank you!!!!!