When setting up iCloud to sync with Outlook, you may receive the following error message:
Your configuration could not be started due to an unknown error. (0x800706ba)
This iCloud error may be the result of having an IMAP account set as the default data file in Outlook.
The solution:
When you get to the point where iCloud asks which folders to sync, All Calendar, Contacts, Tasks or Some Calendars, Contacts, Tasks, choose Some Calendars, Contacts, Tasks.
Then untick all of the folders so nothing on the computer syncs to iCloud, only iCloud sync down.
If you have contents in the folders you need in the iCloud, you can move them to the iCloud folders after the iCloud is added to Outlook.
If the error is not caused by trying to sync events and contacts up to the iCloud and you are using an IMAP account with "Calendar (this computer only)" and "Contact (this computer only)" folders, try this adding a PST file to your profile and set it as default. After iCloud is setup, you can set the IMAP data file as the default and remove the .PST.
Thanks A TON!!!!!!!!!!!!!!
I have lost days of my life trying to resolve this issue. Called APPLE support yesterday and was told my WINDOWS needed upgraded despite my laptop being a few months old - and told also by the ladies supervisor that iCLOUD wasn't compatible with OUTLOOK.
Thank you very much.
Hi Diane - This fixed part of my problem. I can now see my iCloud calendar events while in in Outlook desktop; however if I add a new calendar event in Outlook desktop app, it will not push that event to my iCloud/iPhone. Any suggestions for correcting this issue?
Thank you!
Do events created on the phone sync down? Is the one created in outlook synced to the calendar in iCloud.com?
excellent thank you diane
That worked. Thank you for posting this solution, Diane! 😀
Thank you very much for this clear solution. After 4 days of trying a lot, this works!!!
How is this done? If you have contents in the folders you need in the iCloud, you can move them to the iCloud folders after the iCloud is added to Outlook.
You would select all and use the move to folder command, or drag, to the iCloud folder. For the calendar, switch to the list view then move to folder.
Finally, someone who know the real solution to this problem.
You have no idea how long I've been trying to resolve this issue.
I'll be ecstatic when we finally get rid of IMAP.
Thanks a million!!!
Thank you sooooooooooooooooooooo much!