Adjusting Outlook's Zoom setting: Fonts are tiny in messages and replies

Last reviewed on August 3, 2013

I get quite a few complaints from people who say their fonts are tiny (or huge) or the font used for the reply shrinks yet Microsoft Outlook shows they are using a normal size font (such as 10 or 12 pt).

This is caused by the zoom setting. The easiest fix is to hold Ctrl as you roll the mouse wheel (this is the likely cause for many people).

Keyboarders can use the Ctrl and plus (+) or minus (-) keys to change the zoom level in increments or Ctrl and the zero (0) key to go to 100%. You can also click the Zoom button and set it back to 100%.

You can also use the Zoom button on the ribbon. Click it to open the zoom dialog and select the desired zoom level.

Zoom button on ribbon

Outlook 2010 (and Outlook 2013) have a zoom slider in the main Outlook window status bar (under the To-Do bar on the right side). Use this slider to adjust the zoom in the reading pane. If you prefer, you can click on the zoom % (100% in the screenshot) to open the zoom dialog.

zoom slider in status bar

Many times when you make the change to a message you are composing and send it, the next message you compose reverts to the goofy zoom setting. This is because making changes to a message then sending the message applies the changes to that message only. If you make the changes then close the message, it should apply the changes to all future messages.

Note that changing the zoom setting is not persistent for reading messages. To make the zoom level persistent, you need to use an add-in or a macro. A list of zoom tools is in the Tools Section and you'll find a macro on page 2: Macro to set the zoom level

The "zoom problem" generally affects only messages you compose. If you are receiving messages with huge letters and the font size is large (e.g., 100 pt), see Help! My Fonts are Huge!

When composing message, zoom is always on

When the font is smaller (or larger) than the font size indicates, click the zoom button to changeWhen zoom is stuck on a value (usually a tiny font), you can reset it by changing the zoom level then closing, but not sending, the message. If you change the zoom level then send, the change applies only to the message you changed, not to future messages.

  1. Open a new message
  2. Click the Zoom button on the ribbon
  3. Change the zoom to the desired level
  4. Close the message.
  5. Click new message (or reply) and the zoom should be the desired level.

Tools

Zoom Email Windows

The Zoom Email Windows tool for Outlook automatically zooms all Outlook reading pane windows. It zooms every Outlook window to your specified zoom factor. It's perfect for being able to instantly and clearly see the email and other Outlook windows. Enter code WD9BHK53 during checkout.

ZoomIn

ZoomIn can save your preferred Outlook email zoom setting.

Set the zoom level using VBA

You can use VBA to force the zoom level in Outlook 2007, Outlook 2010, or when using Word as the email editor. Don't forget to set the desired zoom level in this line:
wdDoc.Windows(1).Panes(1).View.Zoom.Percentage = 150
To use the macro:

  1. Set your macro security to Low.
  2. Open the VB editor using Alt+F11
  3. Expand Project1 to show ThisOutlookSession
  4. Paste the macro in ThisOutlooksession
  5. Set a reference to Microsoft Word in Tools, References
  6. Click in the Application_Startup macro and press the Run button to kick start it without restarting Outlook.


Option Explicit
 Dim WithEvents objInspectors As Outlook.Inspectors
 Dim WithEvents objOpenInspector As Outlook.Inspector
 Dim WithEvents objMailItem As Outlook.MailItem
 Private Sub Application_Startup()
 Set objInspectors = Application.Inspectors
 End Sub
 

Private Sub Application_Quit()
 Set objOpenInspector = Nothing
 Set objInspectors = Nothing
 Set objMailItem = Nothing
 End Sub
 
Private Sub objInspectors_NewInspector(ByVal Inspector As Inspector)
 If Inspector.CurrentItem.Class = olMail Then
 Set objMailItem = Inspector.CurrentItem
 Set objOpenInspector = Inspector
 
End If
 End Sub
 Private Sub objOpenInspector_Close()
 
Set objMailItem = Nothing
 End Sub
 
Private Sub objOpenInspector_Activate()
 
Dim wdDoc As Word.Document
 Set wdDoc = objOpenInspector.WordEditor
 wdDoc.Windows(1).Panes(1).View.Zoom.Percentage = 150
 
End Sub

Written by

Diane Poremsky
A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

30 responses to “Adjusting Outlook's Zoom setting: Fonts are tiny in messages and replies”

  1. Bill

    Thanks for the effort, but this does not work for me (running Outlook 2010 32 bit on a win 7/64 bit system). After adding the macro and restarting Outlook, the macro doesn't operate.

  2. Randy Dugger

    In order for this to work, you need to change the following line:
    Original:
    Private Sub Application_Quite()

    Changed:
    Private Sub Application_Quit()

    The original author had a typo. Be sure to enable Macros in Outlook in order for this to work, then close/open Outlook. You can adjust your default zoom level by changing the 140 (zoom %) to a lesser number.

  3. Matz Höög

    I get a Compile error: User-defined type not defined on the row "Dim wdDoc as Word.Document" when I double-click a message to read it in a new window.

    It works when I create a new message.

    I have Outlook 2013 (and Word 2013) on a Win7 Pro 64-bit.

  4. Jeffrey Harris

    I had to make a few adjustments. First, I needed to change "Private Sub Application_Startup()" to "Public Sub Application_Startup()" for macro to appear in the macro entries. Second, I had to add a reference to the Word library to resolve the reference to word.document.

    It now works, but only when I open and close messages from a folder. If I navigate from message to message, it reverts back to 100% after the first message.

    Is there a way to make this work when navigating from message to message?

  5. steve

    I just downloaded office 2013 and in outlook 2013 my zoom bar is stuck on 10%.....no matter what I try it is frozen on 10%. I tried to use the control button, I tried to turn the zoom function off and on again to no avail. Any suggestios would be much apprecaited.
    Steve

  6. kit

    I have the same problem, this script doesn't work with Outlook 2013 on a Win7 Pro 64-bit.

  7. Ivo

    Its not working for me. What does mean:
    Set a reference to Microsoft Word in Tools, References?
    After press F5 I get the line : Private Sub objOpenInspector_Activate() yellow and wdDoc As Word.Document is highlithed.

  8. MAC C

    Thanks. Worked for me, Windows 8 & Outlook 2013. Do you know a way to adjust the zoom setting for the Reading Pane(email preview)?

  9. Kevin Meyer

    Thanks Diane, you helped solve a problem that has bugged me for a VERY long time!
    Warm regards, Kevin

  10. Murtaza

    excellent work i have just pasted that changed the email address and it worked for me can you plese let me know how can i auto enable it and how can i make it auto run on any other person computer.

  11. N P Postlethwaite

    You are a superstar Diane thank you - great advice changed my screen back to normal again with your advice

  12. Jess

    Thanks for the code. Is it possible to make it work only for some specific mails? I have some mails sent from MacBook, they always appear in tiny fonts (like 7.5 pt). I am looking for some tips to automatically change their fonts to a fixed size (Say 14 pts)...

    This is a known problems for a long time and no one ever succeeded in fixing it. This script looks promising

  13. Rixter

    Once this is applied, if I turn up the macro security again, the script stops running. Is there anyway to trust this particular script?

  14. Rixter

    Thanks Diane. I'm getting all the bits and pieces done, but its not coming together. I have cert attached to my macro, but I would like that macro (which is the OutlookDefaultZoom) to run whenever Outlook is launched, automatically. Without having to add it to my toolbar. Is there any handy documentation on that?. Thanks

  15. Rixter

    Thanks Diane. After applying the cert properly, it all came together. Much appreciate the macro and the online assistance.

  16. zoomer

    yeah! Thanks. I used Message / Zoom. That did the trick.

  17. Jimbo

    This script is only for reading email in their own windows correct? I did it and it works for that, but not for the dreaded reading pane. Was is also supposed to do the zoom automatic on the reading pane?

  18. Parinibbana

    I too would like to find a way to fix the zoom in the dreaded reading pane. Ctrl+mouse works, but is burdensome if you just want to have a brief look at the contents of an email.

    Usually I would just use the arrow-down-key to go from one email to the next. Having to grab the mouse for every email doesn't sound like a desirable solution to me.
    Any further ideas of how to tackle this issue, Diane?

  19. sam j

    I love the macro, thanks so much! Much better than having to install an add in which costs money.

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