You can't rename or move a Personal Folders .pst file while Microsoft Outlook is running or through the properties for the PST file in either Tools | Services or Outlook Today.
If you are using Outlook 2003 and newer, we recommend going into Control Panel, Mail and pointing Outlook to the moved .pst instead of waiting for Outlook to prompt you to locate the moved .pst. See New Method for details.
New Method (Recommended)
This method can be used for POP3 or IMAP accounts, as well as SharePoint and Subscribed Calendar data files.
First, close Outlook then make sure Outlook is not listed in Task Manager, Processes tab a few minutes after you close it.
- Open the profile (Control panel, search for Mail) and click on Data files.
- Select the account and click Open File Location to open the folder containing the PST in Windows Explorer.
- Close the Account Settings dialog
- Move the PST to the desired location. The PST files used by POP3 accounts can be renamed. (Default name for pst files Outlook creates for email accounts is email@example.com)
- Reopen the Data Files window and double click on the account's data file.
- Now you'll get a 'can't find data file' error message, like this: The file C:\Users\username\Documents\Outlook Files\firstname.lastname@example.org - email@example.com (POP3).pst cannot be found. After you click Ok, you can show Outlook where to find it.
- Close the dialogs and you are ready to restart outlook.
Don't forget to check your Rules Wizard rules to make sure they're still moving data into the right folders.
Video Tutorial: How to move a pst
This video tutorial shows how to move a pst file. I'm using Outlook 2016 and Windows 10 but the steps are similar for Outlook 2007 and newer and Windows 7 and newer.
If you have multiple Outlook profiles, you'll need to select the correct profile. Open the Mail dialog in Control panel, click Profiles and double click on the desired Profile, then click Data Files. Continue with Step 2 above.
Find the current location of the PST by looking at the properties for Personal Folders in File, Account Settings. Then, follow these steps:
- Close Outlook.
- Move the file to the new location. (You can also use this technique to rename the file.)
- Restart Outlook. When you're prompted for the location of the now-missing PST file, point to the file in its new location.
- If mail is being delivered to a pst you moved or renamed, go to File, Account Settings and select the account that uses the pst. Verify the correct pst is listed next to the Change Folder button.
If you are moving a .pst file to a different machine that is running Outlook, see Moving Outlook to a new computer
Note: this method only works with POP3 or standalone PST files. See How to move the IMAP personal folder (*.pst) if you need to move an IMAP or SharePoint PST files. Files used by the Outlook Connector cannot be moved using these methods.
It is possible to repoint the folder or file using symbolic links or junction points. You could also use a registry hack to move the user profile folder (this will affect all files in the user profile).
If you try to locate a PST file with Start | Find on a Windows system, you need to be aware that Windows treats PST files as hidden files. In Windows Explorer, use Tools | Folder Options | View to make sure that hidden files are shown.
You need to check your Rules Wizard rules to make sure they're still moving data into the right folders.