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Configure Gmail Accounts in Outlook

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› Outlook › Sync › Configure Gmail Accounts in Outlook

Last reviewed on February 13, 2018   —  236 Comments

Applies to: Outlook 2016 (Win), Outlook 2013, Outlook 2010, Outlook 2007

May 15, 2012 by Diane Poremsky 236 Comments

The recommended method of using Gmail accounts in Outlook is to use IMAP. However, this only syncs email, not your Gmail calendar and contacts. If you don't have a Google apps account you'll need to use a utility to sync your Gmail calendar and contacts to Outlook. See Google Calendar Sync Utility for sync options to replace the Google Calendar sync utility that was discontinued August 1, 2014.

You need to configure the account settings online to allow IMAP (and/or POP3) at Gmail settings. This needs configured only the first time you use Gmail.

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Configure the account

If you let Outlook configure your Gmail account, it will set it up as IMAP. If you don't want to use IMAP you'll need to configure the account manually.

To configure Gmail accounts for POP3, use
Incoming mail server: pop.gmail.com
Outgoing server name (SMTP): smtp.gmail.com

Use the following settings for IMAP:
Incoming server name: imap.gmail.com
Outgoing server name (SMTP): smtp.gmail.com

Use your full Gmail address, including @gmail.com or @your_domain.com as the username. If you enabled two-factor verification on your Gmail account, you need to use an app password in Outlook. See Using Outlook with 2-step verification for more information.

If you don't use two-factor authorization on your Gmail account, you need to Allow less secure apps in Gmail settings at the end of the Gmail Security options page. See Gmail in Outlook: unable to connect to email for more details.

In More Settings, Advanced tab, set the Incoming server to use SSL encryption. This will automatically change the port to 995 for POP3 or port 993 for IMAP. The Outgoing server supports a couple of options.

If you use Outlook 2016 (or another client that support STARTTLS) use STARTTLS and port 25, otherwise use port 587 and TLS encryption.

More Settings, Advanced tab settings for Gmail

On the Outgoing Server tab, select My outgoing server (SMTP) requires authentication and Use the same settings as my incoming mail server.

Note: this screenshot is from Outlook 2016; options on the lower half of the dialog in other versions will vary.

Setting a Sent Items folder

Beginning with Outlook 2007, you can choose a Sent folder for your IMAP accounts. While there is no problem using a folder on the IMAP server with most IMAP accounts, you DO NOT want to save a copy of sent items in the Gmail folders. Saving a copy in the Gmail folders will result in two copies of Sent Messages. If you use Gmail's SMTP server, Gmail will put a sent copy in the [Gmail]/Sent Mail folder automatically.

Either configure Outlook to not save sent copies of the Gmail mail or Save it in your local sent folder. Saving a copy locally will result in two copies of the sent message (one local and one saved by gmail online), but this is necessary if you use BCC and later want to check who a message was sent to.

Outlook 2013 and newer

Beginning with Outlook 2013, you cannot choose the Sent folder; Outlook asks the IMAP server which folder it should use. If the server supports XLIST or enhanced-list, or Outlook can match a folder on the server to it's folders by name, sent items will be stored in the Sent folder on the server, otherwise they will be in the local Sent Items folder.

GMail Sent Folder in Outlook 2013In Outlook 2013 (and newer), Gmail uses the Sent folder on the server. This folder is automatically subscribed to your IMAP account; expand the [Gmail] folder to find the Sent folder.

Messages sent through the Gmail account will sync down to Outlook on the next sync, or when you open the Sent folder.

Setting a Deleted Items folder

Outlook 2010 introduced the ability to save Deleted items on the IMAP server. As with sent items, this works fine for most account types but has unintended consequences with Gmail accounts.

The problem is with how Gmail manages email, using Labels instead of folders. Labels are converted to folders for IMAP access. Deleting a message removes all labels from the message, leaving the message in the [Gmail]/All Mail folder, which shows all messages, whether or not they are labeled. To delete a message from all folders, you will need to move it to the [Gmail]/Trash folder.

Moving deleted messages to your [Gmail]/Trash folder will delete the message in all folders. Deleting a message from the Trash folder deletes it permanently.

If you use Shift+Delete to permanently delete messages, they will be deleted in Outlook and from the account online, bypassing the Deleted items folder. They cannot be recovered.

Do not configure Outlook to empty deleted items on exit. It can take "forever" for Outlook to close when used with IMAP accounts. Gmail will keep deleted items for 30 days before deleting them permanently.
 

Subscribe to folders

You can control what folders are visible in your IMAP clients by subscribing or unsubscribing from IMAP folders.

Right click on any folder in your IMAP account and choose IMAP folders... to open the IMAP folders dialog. Click on the Query button to list all folders or type a few letters in the Query field then click Query to display only folders containing those letters.

Folders displayed with a small envelope icon are subscribed, those without the envelope are visible only using your server's web access.

Select a folder and click the Subscribe or Unsubscribe button to change it.

I do not recommend subscribing to the [Gmail]/All Mail folder. This duplicates all messages in the other folders and will double the size of your data file.

Subscribe to imap folders

Note that the subscribed folder list is stored on the server and will apply to all devices you access using IMAP. You can't subscribe to all folders on your desktop computer and only the Inbox on your tablet or laptop.

Unsubscribe the All Mail folders

Junk Email

Do not enable Outlook's junk mail filter. Gmail's spam filters are generally better than Outlook's junk mail filter and using both can result in confusion.

 

Tools in the Spotlight

4Team Sync2 for Outlook

Sync Outlook using Sync2 for Microsoft Outlook without a server. Sync Microsoft Outlook with Google Calendar, iPhone and Android phone. Synchronize Microsoft Outlook between multiple PCs using external USB device, shared network folder of FTP. Share Outlook Calendar with Google Calendars. Sync Outlook Calendar, Contacts and Tasks folders. Sync2 can synchronize Outlook when it is closed, so when you open Outlook on other devices your calendar events, tasks and contacts will be up to date.

CompanionLink for Google

Do you need a solution to sync Outlook and Gmail Calendar and Contacts when Gmail ends ActiveSync? CompanionLink keeps Microsoft Outlook and your Google account synchronized. Make changes in Outlook and those will update your Google account. And vice versa. Set the auto-sync feature to automate the entire process. CompanionLink works with any Google, Gmail, or Google Apps account.

Topalt Sync for Google and iCloud

Automatically synchronize your Outlook calendar and contacts with Google or iCloud. Access Outlook calendar and contacts on your Android phone or iPhone/iPad.

Tools

Calendar Sync +

This utility synchronizes Outlook calendar entries to a designated Google calendar. It allows user to choose Outlook Profile, Mailbox and Calendar. It deletes old entries from Google calendar and updates new appointments. User can Setup Sync Frequency as Hourly, Daily, or Weekly. Uses .Net framework 4.5. Outlook 2007 and above are supported.

Calendar Sync for Outlook and Google Calendar

Software to sync Outlook Calendar appointments with Google Calendar events. Allows you to sync one-way with either Outlook or Google as master as well as 2way sync by last changed appointments/events. Option to schedule a sync at regular intervals.

CompanionLink for Mac

CompanionLink for Mac keeps Outlook for Mac contacts, calendars, tasks, and categories synchronized with either a Google account, smartphone, or tablet. You can choose your destination in the Settings menu of the software. Two-way direct sync.

Contacts Sync for Outlook and Google Contacts

Contacts Sync - Synchronize Outlook Contacts with Gmail - Freeware and Pro version. 2way contacts sync, sync Outlook Categories, pictures, notes, sync by last changed contact, skip Outlook Category, sync Outlook Contacts to 2 Gmail accounts, Preview Sync with option to download entire Outlook/Gmail contact list as single CSV file and more.

EVO Collaborator for Outlook

EVO Collaborator for Outlook is a CardDAV and CalDAV add-in supporting 32- and 64-bit Outlook 2007 to 2013. Sync Outlook address books with CardDAV servers and calendars and tasks with CalDAV servers. Works with SabreDAV-based WebDAV servers, iCloud and Yahoo and AOL (in read only mode). Map Outlook's default address book, calendar or task within a CardDAV/CalDAV profile. Download EVO Collaborator for Outlook

GO Contact Sync Mod

GO Contact Sync Mod synchronizes your Microsoft Outlook contacts with your Google Mail address book, including pictures, categories and notes. Since version 3.5.6 it also syncs your Outlook Notes on demand to Google Drive. Since version 3.7.0 it also syncs your Outlook Calendar Appointments on demand to Google Calendar. This Mod fork adds many enhancements and bug fixes to the obviously dead project 'Go Contact Sync'.

gSyncit

gSyncit is an Outlook add-in that allows for two-way synchronization between Google and Outlook calendars, contacts, notes, and tasks with your Google account. In addition, gSyncit also supports synchronization between Outlook and Toodledo, Pocket Informant Online, Evernote, Dropbox, Simplenote and Nozbe. Version 3.6 and higher support Windows 8 and Outlook 2013. Supports Outlook 2010 and 2013 64-bit.

OggSync

Sync Google calendars and contacts with Outlook. Requires yearly subscription.

Outlook Google Calendar Sync

Outlook Google Calendar Sync is completely free and syncs between any Outlook calendar and a Google calendar of your choice - either in a single direction or two-way. Attendees, reminders, free/busy attributes are all synced, events can be merged with existing if necessary, and even words in calendar subject's can be obfuscated if you have security concerns. Syncs can be configured on an automatic schedule, or simply upon request. It does not need to be installed (can just be unzipped) and works behind web proxies. Supports Outlook 2003 right through to Outlook 2016 64-bit!

Outlook4Gmail

Outlook4Gmail is a free Outlook add-in providing easy contacts synchronization of your Outlook and Gmail accounts and address books.This add-in uses these Outlook and Gmail contact details: Name, Company, Phones, Emails, Addresses, Dates, Persons, Notes, etc. You define the direction of synchronization/update: you can sync or update either the Outlook or the Gmail address book (one-way synchronization) or choose to update both accounts simultaneously (two-way synchronization). Paid version syncs Gmail calendar too.

More Information

Recommended IMAP client settings (Gmail Help)
Deleting IMAP messages (Gmail Help)
Additional articles on using Gmail with Outlook

  • Connect Gmail Calendar to Outlook
  • Outlook and Gmail's Less Secure Apps Setting
  • Outlook cannot synchronize subscribed folders in Gmail
  • Sync Google Calendar with Outlook
  • Using a Gmail Master Account: Reply Using the Correct Account
  • Using Outlook with 2-step verification

Configure Gmail Accounts in Outlook was last modified: February 13th, 2018 by Diane Poremsky
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Related Posts:

  • Using Multiple IMAP or Outlook.com Accounts and Data Files (*.pst)
  • Sync Google Calendar with Outlook
  • Syncing Outlook with an Android smartphone
  • Outlook and iCloud: default data files

About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

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236 Comments on "Configure Gmail Accounts in Outlook"

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Nadine
Nadine
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Hi,
I Hope you can really help me with my problem.
I have my GMail on Outlook 2010 for more than 2 years now, but last week the e-mail was hacked & that caused some problems.
I connected with Google Support Team & we went step by step to solve each problem. Last thing we did is that i deleted my gmail account from outlook & re-configured it again.
Now after doing this, am facing a problem with the synchronization. In the Send/Receive box, the synchronization keeps working & never finishes. This is the case since last Thursday. This usually get my outlook stuck & it have to close it & re-open it frequently.
Any solutions for this problem???

Synch.pdf
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February 12, 2018 5:11 am
Diane Poremsky
Diane Poremsky
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No error messages?

Are there any sync issue messages? Switch to the folder list (Ctrl+6) to see the folder.

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February 12, 2018 8:12 am
Nadine
Nadine
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We used to have another e-mail on another server, but we canceled it, but didn't remove it from outlook for the emails history in addition to that we have to keep it so as not to lose the connection for the new e-mail server (sorry am not an IT so this is as far as i understand about this point).
This usually cause that there is error with send/receive for emails not activated.
But I have been working with these setups for more than 2 years now & it was OK. It's just now after what i explained above, this problem appeared.

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February 12, 2018 9:07 am
Diane Poremsky
Diane Poremsky
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>> but didn't remove it from outlook for the emails history
Was it set up as pop3? if so, you can remove the email account from outlook but keep the data file. if it was set up as imap, export the mail to a pst file then remove the account from outlook.

>> This usually cause that there is error with send/receive for emails not activated.
You can set the account to not check for mail in Send /Recieve settings. Ctrl+Alt+S then Edit the group and untick the send and recieve options for the account

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February 13, 2018 12:53 am
Nadine
Nadine
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I don't have a problem with the error i receive in Send/Receive for the inactivated accounts.
What am facing now problem with is the not finishing - keep loading synchronization for my activated gmail one.

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February 13, 2018 2:43 am
Diane Poremsky
Diane Poremsky
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When they reconfigured the account, did they use auto account setup or do it manually? I remove the account and add it back using auto-account setup.

If that doesn't work, there could be a "bad" message on the server causing problems - this would be a message that was corrupted by the hackers. Are there any messages in the Sync issues folder?

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February 13, 2018 7:33 am
Nadine
Nadine
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no it was manual configuration.
I really can't thank you enough for your responses to my problem.
All of a sudden today, the problem was solved by itself. :)
Thanks a million again.

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February 13, 2018 8:52 am
Diane Poremsky
Diane Poremsky
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It may have been a Gmail issue - I know a few weeks ago there were problems syncing, but AFAIK, that was solved and I hadn't seen any other complaints recently.

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February 13, 2018 8:56 am
Nadine
Nadine
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no there is no error related to this account at all appear.

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February 12, 2018 9:32 am
Rhonda SCHMIDT
Rhonda SCHMIDT
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my work email is through Outlook and when I need to email someone with a gmail address Outlook will not deliver it. I was able to until recently. How do I fix this? The error message reads.This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

.....................gmail.com
host p3nlsmtpcp-v01.prod.phx3.gdg [72.167.191.78]
SMTP error from remote mail server after end of data:
552 5.2.0 jB9HeCJzIPLzb :: CPANEL :: Message rejected for spam or virus content ::
Please include this entire message when contacting support ::

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February 6, 2018 6:37 pm
Diane Poremsky
Diane Poremsky
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The recipient server is rejecting the message as it thinks it is infected with a virus or is spam: "Message rejected for spam or virus content". This means your domain or SMTP server could be on a black list - it also could mean something in the message triggered a spam filter, such as a signature or links in the message.

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February 6, 2018 10:07 pm
Barry Schwartz
Barry Schwartz
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I am using Windows 10 and Outlook 2016. I have had a Gmail account forever. Today I began getting a dialogue box that showed the imap.gmail.com input, my gmail email address and asked for my password. Every single password I can think of, including my current gmail password failed. I reset my Google password and that didn't help, so I deleted the email account assuming I could just add it again as a "new" account. When I do that Outlook remembers my old email and password, so I am back to square one except I have deleted my old gmail folders.

Do you have any idea how to fix this?

Thank you,
Barry.

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January 17, 2018 1:31 pm
Diane Poremsky
Diane Poremsky
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Wild guess... you got an email from gmail that said you had less secure apps enabled and you took their advice and disabled it. When you do this, you need to enable 2-factor authentication and use an app password in outlook.

(That is the common scenario lately.)

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January 18, 2018 12:14 am
Diane Poremsky
Diane Poremsky
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Oh, and a second option is to turn allow less secure apps back on. :)

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January 18, 2018 12:16 am
Thomas
Thomas
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Diane,

Please help with following problem: I have Outlook 2016 with a company gmail account synced with G suite sync and another gmail address with IMAP - mails only.

1. How can I add a second (private *.gmail) gmail account which syncs contacts and calendar too?

2. When I add a private hotmail account, it doesn't work. I can only reply to mails I received but I cant write mails to new mail addresses. When I connect my hotmail account only via IMAP, it does´nt sync calendar and contacts.

Please advise what I can do.

Thank you so much
Thomas

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October 30, 2017 3:12 am
Diane Poremsky
Diane Poremsky
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The gmail account should work as an imap account... on hotmail, you may need to make a new profile for that account if you need to sync calendar and contacts.

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November 8, 2017 12:37 am
Guillaume
Guillaume
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Hi Diane,
I move from Outlook 2010 to Outlook 2016 (365 Home) and got all my accounts automatically transferred, also Gmail (Imap). For Gmail, I could receive and send but realized that connection with imap folders was not (always ?) working (moving emails out of my inbox in outlook would not mirror in gmail online or app). So I turned to 2FA and created a password app for Mail. deleted the gmail account from outlook and try to recreate it. I get a message that outlook cannot access IMAP with the current encryption method. All gmail imap settings are fine and I tried all combinations.... Any idea how this can be solved ?

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October 13, 2017 6:52 am
Diane Poremsky
Diane Poremsky
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Did you let auto account setup add the gmail account to your profile? It should get everything correct - and you will need to use the app password if using 2-factor auth.

The screenshots show the settings from my gmail account in Outlook 2016. auto account setup added it for me.

gmail3.png
gmail2.png
gmail1.png
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October 13, 2017 9:07 am
mary-anne
mary-anne
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Hi
Outlook 2010 is not allowing me to maunually set up gmail goes to automatically set up the account and then gives an error message ..something went wrong. I think at one stage the message said account is invalid. I have the correct settings in gmail and the verification password is set up. Any suggestions?

thanks!!

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August 3, 2017 10:15 am
Diane Poremsky
Diane Poremsky
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Is gmail enabled for POp or IMAP access (auto setup uses IMAP)? Are you using 2-factor authentication? Log into gmail.com and see if there are any messages from google - they will sometimes block access if they think its not you.

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August 3, 2017 10:43 am
Donald
Donald
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I attempted to bring Gmail into Outlook 2016 and outlook kept prompting me for a password. I can not get passed this problem. However I found out from Googles Help regarding this that Google blocks lesser sercure sources like Outlook from accessing your profile. To overcome this you must go into your Google account and enable the use of lesser secure email clients which Outlook is one. If you choose to enable then they say the risk of hacking into your Gmail account is hightened. I chose not to. Also after a number attempts I got an email from Gmail to say that a less secure App was attempting to sign into my profile and that is how I picked it up in the end. Hope that helps.

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November 7, 2017 9:37 am
Diane Poremsky
Diane Poremsky
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if you use two-factor authentication, you don't need to enable less secure apps. You will need to use an app password in Outlook though.
https://www.outlook-tips.net/tips/gmail-outlook-unable-connect-password-prompts/

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November 8, 2017 12:30 am
David H
David H
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I have been using Outlook to access several email accounts, including my Gmail account. Several days ago, Outlook no longer saw the Gmail account, but
still sees other accounts. My computer is backed up daily, and I can restore the applicable file or program to the last day that it was working. What file or folders would contain the information that enabled Outlook to access my Gmail account, so that I know which files to restore?

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June 22, 2017 1:18 pm
Diane Poremsky
Diane Poremsky
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it sounds like the account was removed from the profile - if you back up the registry, restore it or try using system restore to go back a few days.

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June 22, 2017 5:57 pm
Jeri
Jeri
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I have an embarqmail.com account set up in Outlook 2016. I also have an account
set up in GMAIL, which syncs to my Outlook. It's been set up for a while and works fine.
I decided to create a new GMAIL acct and wanted to sync that one to my Outlook 2016
as well. I've been working on this for over 2 hours now and am having difficulty.
I tried using the imap settings suggested in google (993-SSL/25-TLS) and that didn't work.
So, I thought I'd try the current settings I'm already using with my 1st GMAIl acct I have
(993-SSL / 587 TLS), that's not working either.

Any suggestions?

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May 28, 2017 6:04 pm
Diane Poremsky
Diane Poremsky
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Did you enable 3-factor authentication? if so, you need to use an app password in outlook. if you don't use 2-factor, you need to set gmail to use 'less secure clients'.
Have you logged into the account at gmail.com to check for messages from gmail - they may pop up a warning there when you try to connect with a new client. Sometimes they block it - the message will tell you why.

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May 28, 2017 6:15 pm

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