If you use Outlook 2003 or Outlook 2007 and junk email filtering doesn't seem to be working, go to Tools. Options, Junk Email options and verify that your address is not on the Safe Sender or Safe Recipient list. These two lists override the Blocked Sender list and the junk mail filter.
In Outlook 2010 and up, expand the Junk button the ribbon, then select Junk E-Mail Options to view the Safe and Blocked Senders lists.
If you have more than one account configured in Outlook 2010 and newer, each account will have it's own junk email settings.
If you will never send email to yourself, add your address to the blocked senders list. This prevents spammers from faking you as the sender to send you spam.
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14 Comments on "Junk Email Filtering isn't Working in Outlook"
HI I Set the junk filtering to high and make sure all of the updates are installed - microsoft releases update junk filter definitions almost monthly.
My address is not on the safe lists. But everytime I close outlook it doesnt retain this default and reverts to LOW>>>>>>>>>
What can i do. What is causing this can you assist..
:)
I keep running into this where a spammer keeps getting through. I am getting blasted with spam from noreply@myempowr.com and different version like @empowrmail.com even though I have added them to blocked senders and keep marking it "block sender" when it gets through. Is there anything else I can do?
Thank you.
Do you have your address on one of the safe list or in contacts and trust contacts? Anything on the safe list overrides the blocked list.
My Outlook spam filter isn't worth a sh*t. Every has been set for maximum protection.
What version of Outlook? Is this with an IMAP account? The filter doesn't always work well with IMAP because it runs after the entire message is downloaded and IMAP pulls the header first then the body.
I have outlook 2007 and am a named email addressee from a BT account so cannot get a new email address.. I have tried safe senders and blocked senders but still tons of junk.
Set the junk filtering to high and make sure all of the updates are installed - microsoft releases update junk filter definitions almost monthly.
Make sure your address is not on the safe lists.
Try Sue's low maintenance method at https://www.slipstick.com/outlook/rules/rules-and-tools-to-filter-junk-mail/ - it's a simple set of rules that precedes the junk mail filter works well in all versions. (Rule # 4 will let spam addressed to you in.) If you don't normally send yourself email, a rule that deletes mail from your address will also be helpful.
Confirmed, "@yahoo.com" is not on the safe recipient list. I do have the option checked that says all of my contacts are to be considered "safe". I can add individual/full xxx@yahoo.com addresses to the blocked list and those work but of course they "Spammers" will use a different address next time - that is why I want to block all for yahoo.com with a couple of exceptions. Question -Does the Junk filter run before any other "rules" that have been set up? Thanks.
Junk filtering ruins first, then rules. Adding yahoo.com to the blocked domains should work.
I have added @yahoo.com and yahoo.com to my blocked senders list in Outlook 2007 junk filter but it is not working - what can I check to see what is going on and/or to correct this? Thanks
Make sure the recipient is not on the safe list or in a trusted contacts folder.
this seems to be working thank you so much ive been plagued for weeks now with masses of junk!
What does that do as for not being able to edit the blocked senders list? I can't delete or edit any of the listings in any of my Outlook 2010 Junk e-mail files.