This page contains a list of help desk utilities for Microsoft Outlook and Exchange Server. These utilities can be used for help desks, customer support, issue and ticket tracking systems.
A user had a question about adding appointments to calendars: How can I add an appointment to my employees' Outlook calendar without needing to send a meeting request? I want it to be on the employee's calendar as a required event. I can view the calendars, but I don't have permission to add appointments. Is
The question came from an Outlook user: We want to use a "Have server reply rule" to send an automated reply to people who send us a message using our web form. When the rule runs, Outlook is replying to the From address (our web server), not the Reply to address (the person who filled
How to use a run a script rule in Outlook to add a category to delegated meetings.
Link preview adds a small preview snippet to the message when you paste a URL into the email message. The preview snippet is like the URL preview in Facebook, Twitter, and Yammer. It's pretty cool and makes me almost want to use OWA. I have no idea if or when it will make it into
When you use Chrome to access Outlook Web App, the Exchange Admin Center, or SharePoint, some pages or windows won't appear.
How to rename Exchange account display names that are shown in the navigation pane and From field in Outlook 2013.
This error affects Exchange server users with a large number of folders in their profile, either in their mailbox, public folders, or SharePoint lists. In most cases, you won't have a problem until you exceed approximately 1,000 folders, or a gigabyte of space is used. Outlook works fine for a little bit (5-10 minutes) before
After importing IMAP folders to Personal Folders or an Exchange mailbox, messages in the imported folder are hidden.
Public folders won't sync to smartphones, but what about site mailboxes? Can they sync?
How to set up server-side rules and Out-of-office replies in an Exchange Server shared mailbox you have full access permission to. Use this method to send a mail merge from the shared mailbox.
How to create a single member distribution group in Office 365 Exchange Online and use it to send messages.