Exchange Messaging Outlook

A weekly newsletter about Microsoft Exchange and Microsoft Outlook
March 24 2011

Volume 16 Issue 12

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Outlook 2010 & Default Snooze times

We've had a lot of users complain about the default snooze times in Outlook 2010 - the option for 5 minutes before start is gone and the last used snooze time is 'stuck' as the default.

Word from Microsoft is that it will be fixed in Outlook 2010 SP1 later this spring:

“For the issue with Snooze times unexpectedly carrying over across appointments the Outlook Team has heard your feedback and will be reverting the behavior back to that of Outlook 2007 in Office 2010 Service Pack 1. Once the SP 1 release date has been determined it will be announced on the Sustained Engineering blog."

That's one bug I can cross off my list. Thanks guys!

Turn on Out-of-Office when you close Outlook

A user recently asked if he could turn on Out of Office every time he closed Outlook. While this is not possible using native features built into Outlook, you can use VBA to turn it on when Outlook exits.

Get the code at Reminder to turn on "Out of Office" replies 
The VBA code was tested on Outlook 2003 and 2007.

Print only weekdays in a CPAO monthly calendar

One of the users in our forums asked how to print only the weekdays in the monthly calendar, using the Calendar Printing Assistant.

This is easy - you just need to edit the template. Well, it's easy once you know how to edit the CPAO  templates.

You'll need to open the template's content.xml file using WinZip or similar utility, then add UnitFilter="mon..fri" at the end of the lines that control the row the day names and the calendar grid.

Find the WeekHeader line and StandardGrid line and add UnitFilter="mon..fri" folowing the Style parameter. You'll also need to change the NumColumns from 7 to 5.

In the Month_StandardMonthWithWeeks01 template, the two lines you need to edit are listed below, but the lines will be similar (if not identical) for the other monthly calendars templates.

WeekHeader Orientation="Top" Height="0.3in" FontSize="10pt" Format="dddd" Style="LevelOneTitle"

StandardGrid Orientation="Fill" NumRows="1" NumColumns="7" Style="LevelTwoBody"

For template editing instructions, see Modify Calendar Printing Assistant Templates. I also have an edited copy of the content.xml for the Month_StandardMonthWithWeeks01 template available.

Exchange Quick Tip: Allow or block file types in OWA

An administrator wanted to know if he could prevent users from opening certain file types using OWA (Exchange 2010).

Sure, Exchange 2010  uses a  Web app mailbox policy to control what files type are allowed or blocked and if the attachments can be opened directly or must be saved before opening.

From the Exchange management console, go to Organization Configuration, Client Access and locate Outlook Web App Mailbox Policies . From this dialog you can maintain the list of files that OWA users are allowed to open on public computers, with a separate list for private computers. The policy can be applied to specific users or groups, with different policies for different groups

For more information see Create Outlook Web App Mailbox Policy 

New & Updated Exchange KB Articles

Resources in Exchange do not respond to meeting requests
https://support.microsoft.com/kb/2005631

User can't change permissions on users own calendar
https://support.microsoft.com/kb/556057
User gets an error message when trying to change anything on the permissions tab of the users calendar folder from outlook 2007. The error message says that the permissions can't be saved.

You cannot use an Outlook 2007 client to display or download an attachment when you access a message that includes an inline attachment from Microsoft Exchange Server
http://support.microsoft.com/kb/954684
Describes a problem in which an attachment is not available for download in an Outlook 2007 client when you connect to Exchange Server to access a message that includes an unreferenced inline attachment.

New & Updated Outlook KB Articles

"Too many recipients in the message" error in a non-delivery report in a Microsoft Online Business Suite environment
http://support.microsoft.com/kb/2524095
In a dedicated Microsoft Online Business Suite environment (BPOS-D), you receive an NDR when you send an email message to many recipients, and the number of recipients exceeds the number that is allowed by Microsoft Exchange Server.

Intranet site is identified as an Internet site when you use an FQDN or an IP address
http://support.microsoft.com/kb/303650
When you access a local area network (LAN), an intranet share, or an intranet Web site by using an Internet Protocol (IP) address or a fully qualified domain name (FQDN), the share or Web site may be identified as in the Internet zone

Outlook 2007 prompts you repeatedly for a password under certain network conditions
http://support.microsoft.com/kb/956531
Describes a problem in which Outlook 2007 may silently enter Offline mode if you do not enter a correct password. You do not receive an error message or a notification, and you will not be connected to the mailbox. Provides a resolution.

Outlook: How to configure for Microsoft Online Services (MSO)
http://support.microsoft.com/kb/2021880

Synchronization problems occur in Outlook and in Outlook Web App
http://support.microsoft.com/kb/2526306

Today's Highlights:

Outlook 2010 & Default Snooze times
Turn on Out-of-Office when you close Outlook
Print only weekdays in a CPAO monthly calendar
Exchange Quick Tip: Allow or block file types in OWA

Regular features:

New Exchange KB Articles
New Outlook KB Articles
New Utilities
Updated Utilities
Other Resources

New Utilities

Scrubly
Online service to eliminate wasted time by merging, cleaning, and eradicating contact conflicts. Works with Outlook, Gmail, Yahoo, and Mac address books.

Team Helpdesk for Outlook & SharePoint
IITIL help-desk with automated ticketing and issue tracking for support team to log, analyze, collaborate, track and escalate support requests in a structured way in Outlook and SharePoint. Can auto-process incoming support requests, auto-assign technicians, enforce service level, set due date and send automated notifications to cut the overhead of manual tasks significantly. Support for Skype, mobile SMS and Phone calls.

Add-in Express Regions for Outlook and VSTO
An extension for Visual Studio Tools for Office that allows you to create view and form regions for Outlook Explorer and Inspector windows. You can customize several Outlook panes including Navigation pane, Reading pane, Folder view pane, Outlook super grid pane, To-Do Bar and Inspector windows such as e-mail, task and appointment windows. Visual Studio 2010 and 2008 with VSTO installed (C# and VB.NET), Outlook 2003, 2007 and 2010 (32-bit, 64-bit) are supported.

Digital Sign Service
Digital Sign Service provides you with a great opportunity to seamlessly integrate your digital sign solution with the Microsoft platform. Book a meeting and a meeting room in Outlook and it will be displayed on the digital sign outside the appropriate meeting room automatically.

Updated Utilities

eMail Manager
Outlook eMail Manager integrates with your inbox in the form of a File Message button in either a toolbar of the main Outlook window or on the ribbon of the email window. As the email is read you have the option to quickly file the message into an Outlook folder or the file system in the form of an .MSG file. Outlook 201- now supported.

GFI FAXmaker for Exchange/SMTP
GFI FAXmaker makes sending and receiving faxes a simple, efficient, and cost-effective process and allows users to receive and send faxes directly from their email client. With thousands of customers and dozens of awards, it is a leading fax server for Exchange Server, Lotus and SMTP/POP3 servers. With GFI FAXmaker, less time is spent on sending, collecting and distributing faxes, saving your company noticeable costs. Faxes sent/received are also saved in digital format as an email.

Other Resources

Should you install Office 2010 32- or 64-bit?
The 32-bit version of Office 2010 is the recommended option for most users, because it prevents potential compatibility issues with other 32-bit applications, specifically third-party add-ins that are available only for 32-bit operating systems.

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Back Issues

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