If your account was moved to the new server, I have more information and instructions (with screenshots) to set up the account in Outlook 2003 and newer at "Outlook.com Migration Status".
Update March 16 2017: Migration is complete. All accounts are moved and Exchange ActiveSync support is turned off. All accounts must be added as either Microsoft Exchange or IMAP/POP3.
In the next few weeks we’ll be making some updates that will impact your @outlook.com, @hotmail, @live, or @msn email account. Those changes will prevent your email from getting delivered to the Outlook desktop application you use. When you notice that you stop receiving messages, simply follow these two steps:
The message contains links to explain how to remove the Outlook Connector account and how to use auto account setup to add it back as an Exchange account. Until you remove the account and add it back, you will not be able to use Outlook to access your Outlook.com email. You'll need to log into outlook.com using a web browser.
See "How to add or remove an email account" for the steps needed to add or remove an account from Outlook.
The big news for anyone who uses Outlook.com for email, or to sync calendar and contacts to smartphone: Outlook.com is moving to the Office 365 infrastructure in 2015.
Many of the annoying issues affecting Outlook users who sync to Outlook 2013 and 2016 will disappear with the move: Contact Groups will work, attachments in appointments will work. See "First look: Outlook.com on Office 365" for more information.
Outlook.com users will be able to use many of the features Office 365 subscribers are enjoying. This includes Clutter, which moves bulk and less important email to a separate folder. Search Suggestions and Refiners as well as Pins and Flags to quickly find the messages you need.
OWA supports link preview; after pasting a link, including links to YouTube, into your message, a rich preview is added to the message.
If MAPI service is enabled, when the account configured in Outlook color categories and flags will work as expected, as will contact groups. Mail can be imported and upload to the server, easily. Calendar sync will work.
For more information, read the announcement on the Office blog: New ways to get more done in Outlook.com
I have windows 10. And office outlook 2010.
I have tried getting my outlook.com email in to outlook 2010. For some reason it won't work with auto, i will find it but keeps ask for a login from microsoft credentials. What to do? I have tried everything. even writed new codes for the same account.
i need my mail, calender and contacts to sync with my outlook.
As it sync with my phone, and i have a lot of other mails to put into outlook allso. To have it together.
I can't read full emails,can't scroll ,I have an Apple laptop .I must rely on other computers that haven't been contaminated with outlook. It affects my business dealings and makes me seem incompetent .How can I remove it an get my hotmail account back to function normally or a patch to fix this.
you're using outlook on the web or outlook installed with the office suite? Which mac OS are you using?
My wife's Hotmail has become frozen after a message came telling her to do something with Office365. My multiple e-mails through my MS Surface device all work fine (including the clone of her Hotmail). To make matters worse, her Hotmail is based from the Japanese MS system. Now I looted into her account through the outlook website login. All went well until the same message popped up telling us to migrate. Selecting OK from the computer, froze my computer. Again, MS helpdesk was useless as they seem to have now cancelled human support staff at the contact telephone number, directing us to "address the matter via the internet". Any guidance to resolve this saga welcome.
I'm guessing the message said to reconnect the account? She needs to add the account back into outlook using auto account setup and remove the old account (which would be in as Exchange activesync if she is getting that message). Before removing the account, make sure there are no appointments or contacts in the folders in outlook - they may not be uploaded to the server.
Hi Diane,
I read your article : https://www.slipstick.com/outlook/olc-hotmail/sync-calendar-contacts-using-outlook-com/ as well and ended up here. I need help on something so decided to write to you.
All our desktop Outlook accounts are defined as IMAP with Rackspace email addresses and we need some sort of web or mobile platform to reach calendars of these accounts from. What is the easiest way to achieve this?
Thank you
Barry
The easiest way to sync the calendars to outlook and devices is to use Exchange mailboxes.
So you have IMAP email accounts with Rackspace and need to sync the calendar service Rackspace provides with Outlook? I'm not aware of any utility that will sync the calendar services that are typically included with web access accounts. If you mean to sync outlook desktop's calendar to mobile, companionlink can sync outlook to gmail or icloud - then the device syncs with their system.
Hi, any news?
Sorry I missed this earlier... they are down to the last 50,000 or so (all are using windows phone and have other constraints that make them slow to move.)
Ditto Great Article!
I have issues with newest Outlook mail was wondering if this is normal or not.... and you would not mind commenting on please!
1. Under instruction from MS i have created several alias' now, but still can't login to webmail, i get "X-Auth-Error: ADDriverStoreAccessNonLocalException"
2. MS tell me that emails sent via webmail are not saved.
3. emails sent from webmail (when I could log in) are sent from the non outlook.com Primary address, when sent from exchange client setup in Outlook 2010 it sends as a random 16digit @outlook.com.au or 'on behalf of' if I change the from address...
Is there any chance you would mind confirming or denying this behaviour on behalf of MS, as it is taking in excess of 24 hrs to get incorrect answers from MS support for individually asked questions... I have to break it down for them!!!!
Many Thanks in advance for your thoughts!!!
Since it has been taking so long to get migrated...about 6 weeks ago I attempted to share an outlook calendar. It would not allow me to do that saying the migration would be completed by Aug 31st. Well that has come and gone. I tried sharing a calendar today and it worked. hmmmm Typical MS BS.
Were you sharing with someone on the same server as your account? If both accounts are still on the old server or both are now on the new server, sharing will work. Note: if you are on the old server, sharing calendars can delay the migration of your account.
Another non-migrated Outlook.com user here.
My setup is quite simple -- no shared calendars, no Windows phone. My iPhone syncs with Outlook.com's email and People data. I use ~3 aliases; that's about as complicated as it gets for me. I use the Outlook app for email (It's quite good). I have Office 365 but don't use Outlook on PC.
I have no idea why my account has not migrated. I'm waiting for the semi-announced end of August deadline, but actually I don't have real expectations that it will migrate. Maybe never?
I've given Microsoft feedback more than once about how poorly this migration has been managed. Since the early 2016 fanfare announcement of wonderful new features and soon-to-occur migration there has been essentially dead silence. Support personnel have no info and offer no support.
It will migrate - but they have extended the migration for another 6 months or so. They won't say how many were migrated already, but I'm guessing they are about 80% done, but that still leaves about 80 million accounts to migrate.
Thank you Diane --
I have followed your website for years. Always something good to learn. While I was working (now retired) and using Outlook I almost always found the solutions to my obscure problems through your site. So -- thanks for what you do.
Still no migration of Outlook.com as of 9-5-2016. I've been thinking of making a new account to get the new version temporarily and forwarding emails from the "old" account. I do this with an old gmail account; works great. A possible work-around.
I can empathize with what apparently has been a bigger than expected task to migrate millions of users. But I'm wish Microsoft was working more closely to keep their customer base informed on this one.
Otherwise happy.... thanks again.