As many users have discovered, there is no scrollbar on the Contact form in Outlook 2013 and Outlook 2016. This isnât a problem for most people, as the full contact form fits on most desktops in its entirety, but anyone using a smaller laptop or tablet with a high resolution screen and the zoom percent set high enough (full screen is the equivalent of no more than approximately 500 pixels high) will be unable to see the address field or read longer notes.
This screenshot was taken from my 8-inch tablet with the screen set to 150%. (Default is 125% on smaller screens).
There are two options for users faced with this problem:
- Rotate the screen to portrait mode.
- Use the contact cards (in People view). Youâll be able to see the address fields and the Notes field (but not attachments added to Notes) in these cards. Click the Edit button if you need to edit the fields or Notes. (Iâll say what many people are thinking: âThe People view and contact cards have some value after all.â)
Note: in Outlook 2016's "new" contact cards, you need to click Contact to see full information.
This is the main People Pane view for local contacts.
Click Contact to bring up more complete information in the Contact card or People view.
As you've highlighted, the issue seems to be related to Outlook's 'new' inability to properly scale when Settings.System.Display...Scale and layout is anything >100%. eg. if you revert 'Change the size of text, apps, and other items' back to 100% (on my tablet 150% is recommended given a 1920x1080 resolution), then you can effectively scroll within the notes field in a Contact (which otherwise often becomes inaccessible if you have a lot of notes), along w/easily seeing the full contact card on screen.
Yes-- count mine as another vote in your feedback to the team. Let them know this is a regression at best, and at worst a 'take-back' if they choose not to fix.
I've used my notes fields within Contacts for years, and now as hw form factors get more impressive following Surface (following Mac Book)... some of my old data becomes highly inaccessible which borders on P0 data loss (or at least inaccessibility) unless I change my screen settings which otherwise make sense for the rest of the Win10 experience on the device in light of my aging eyes.
Thanks Diane! Tell them to fix this flaw in their software will you? That sucks!
Thanks!
I have told them but will remind them again.