As many users have discovered, there is no scrollbar on the Contact form in Outlook 2013 and Outlook 2016. This isn’t a problem for most people, as the full contact form fits on most desktops in its entirety, but anyone using a smaller laptop or tablet with a high resolution screen and the zoom percent set high enough (full screen is the equivalent of no more than approximately 500 pixels high) will be unable to see the address field or read longer notes.
There are two options for users faced with this problem:
- Rotate the screen to portrait mode.
- Use the contact cards (in People view). You’ll be able to see the address fields and the Notes field (but not attachments added to Notes) in these cards. Click the Edit button if you need to edit the fields or Notes. (I’ll say what many people are thinking: “The People view and contact cards have some value after all.”)
Note: in Outlook 2016's "new" contact cards, you need to click Contact to see full information.
This is the main People Pane view for local contacts.