The following articles were included in recent Exchange Messaging Outlook (EMO) newsletters. For a complete list of articles published in 2017 (and links to the indexes for previous years), see Exchange Messaging Outlook Issues Index: 2017.
EMO is a weekly publication, bi-weekly during July and August. To receive your own copy of EMO by email, subscribe here.
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The set of folders cannot be opened. An unexpected error has occurred. MAPI was unable to load the information service C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll. Be sure the service is correctly installed and configured.
The first step to fix a profile is to open the profile outside of Outlook. To do this, you need to "open Control Panel, Mail" but Windows hides the Mail icon in a Control panel group and many users can’t find it. For this reason, we recommend users open the Control Panel and type Mail
Recurring appointments are a problem for many users: you can't end a series without losing exceptions and no one can cancel meetings created by users who no longer have a mailbox. For this reason, we always recommend using a recurrence period of no more than a year.
The June 13 2017 Outlook Security Update is causing all kinds of issues for users. Attachments won’t open, iCloud doesn’t work, custom forms don’t work.
When the social connector is enabled in Microsoft Outlook and you have an Exchange mailbox, the social connector will sync changes in the GAL to contacts. This can be controlled or disabled using a group policy.
After installing iCloud, email from iCloud.com and me.com accounts won't send from Outlook.
How to edit a meeting request so you don't send updates to the attendees.
Problem: When you right click on any of the folders that are listed down the left hand side in Outlook 2010 and choose Properties and then Home Page tab, the Home Page feature is disabled, preventing you from changing the address.
The home page setting is disabled in non-default data files “by design”, beginning with Outlook 2007. If you want to use a folder home page in other data files, you can configure a registry key to enable it.
Tools and utilities for sharing Microsoft Outlook calendars over the Internet. Exchange Server is NOT required to use these tools.
PST backup is a time-consuming task (and a headache) that admins would love to avoid; yet if users need to move the email in their inbox to a PST file – PST backup is needed. Emails with important company information can end up buried within these files – records that can be critically important for