When you receive an error when printing HTML formatted email it's a problem with the IE printing process.
At the Start, Run command, type the following in the field and press Ok.
regsvr32 shdocvw.dll
Tip: To open the Run command, press Windows Key + R in any Windows version. Type or paste the command into the box and press Enter or click Ok to run it.
For INTERNET EXPLORER SCRIPT ERROR error:
INTERNET EXPLORER SCRIPT ERROR An error has occurred in the script of this page Line 2253 Char 1 Error: unspecified error Code 0 Url res:/ieframe.ddl/preview.js
At Start menu, Run enter the following and press Enter:
regsvr32 ole32.dll
Tips
- The keyboard shortcut for the Run command is Windows key + R
- On Vista or Windows7, you can type (or paste) the command into the Start search field.
- Make sure there is a space between regsvr32 and the DLL name.