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Articles in Problems Category

Slipstick Systems

Convert an Exchange or IMAP .OST to a .PST

How to convert an ost file to pst file in order to open it in an Outlook profile.

The operating system is not presently configured to run this application

A number of users are reporting an error message when they try to open any Office applications: "The operating system is not presently configured to run this application"

Attachment extensions are duplicated

Update November 8 2012 This was fixed in both Outlook 2007 and Outlook 2010 by recently released hotfixes. Outlook 2007 users need to install the Word 2007 hotfix in Description of the Word 2007 hotfix package (Wordconv-x-none.msp, Word-x-none.msp): October 30, 2012 Outlook 2010 users need the Word 2010 hotfix described in Description of the Word  

Mailbox Quotas: Your Mailbox is Full

A user complained that he kept getting a message saying his Exchange server mailbox was full. He cleaned out some old mail but could not eliminate the warning message. The first step in addressing this message is to empty the Deleted Items and Junk Email folders. Delete or archive old Appointments and Tasks. Check the  

Outlook won't open: This functionality requires Internet Explorer 4.0 or above

How to fix the Outlook error "this functionality requires Internet Explorer 4.0 or above" when you have a newer version of Internet Explorer.

Outlook and iCloud: What you need to know

Using iCloud: Syncing Outlook Calendar, Contacts, and Tasks with iPhone and iPad.

Outlook and iCloud: default data files

New for iCloud v.2 released September 2012: the ability to set the iCloud data file as the default data file if you use a POP3 account as your default email account. Unfortunately this doesn't work if an IMAP account is the default account.

The custom form cannot be opened. Outlook will use an Outlook form instead.

Problem: after importing messages from Windows Mail to Outlook, you receive the following error message when reading email:

Pictures Don't Display in Outlook Messages

When you don't see images in your Outlook email and have a blank box instead of a red x, you have Show picture placeholders enabled.

The Signature or Stationery and Fonts button doesn't work

Outlook's Signature or Stationery and Fonts button are grayed out or won't do anything when you click it or causes Outlook to freeze or crash.

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