Articles in Problems Category

How to convert an ost file to pst file in order to open it in an Outlook profile.

A number of users are reporting an error message when they try to open any Office applications: "The operating system is not presently configured to run this application"

Solution for error messages when importing into Outlook.com: "Operation cannot be completed because the service provider does not support it"

Update November 8 2012 This was fixed in both Outlook 2007 and Outlook 2010 by recently released hotfixes. Outlook 2007 users need to install the Word 2007 hotfix in Description of the Word 2007 hotfix package (Wordconv-x-none.msp, Word-x-none.msp): October 30, 2012 Outlook 2010 users need the Word 2010 hotfix described in Description of the Word  

A user complained that he kept getting a message saying his Exchange server mailbox was full. He cleaned out some old mail but could not eliminate the warning message. The first step in addressing this message is to empty the Deleted Items and Junk Email folders. Delete or archive old Appointments and Tasks. Check the  

How to fix the Outlook error "this functionality requires Internet Explorer 4.0 or above" when you have a newer version of Internet Explorer.

iCloud 2 adds one big feature: ability to be default data file, but is limited to plain text notes/comments and other issues.

New for iCloud v.2 released September 2012: the ability to set the iCloud data file as the default data file if you use a POP3 account as your default email account. Unfortunately this doesn't work if an IMAP account is the default account.

Problem: after importing messages from Windows Mail to Outlook, you receive the following error message when reading email:

When you don't see images in your Outlook email and have a blank box instead of a red x, you have Show picture placeholders enabled.