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Attachment extensions are duplicated

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› Problems › Attachment extensions are duplicated

Last reviewed on February 15, 2021     2 Comments

Update November 8 2012 This was fixed in both Outlook 2007 and Outlook 2010 by recently released hotfixes.

Outlook 2007 users need to install the Word 2007 hotfix in Description of the Word 2007 hotfix package (Wordconv-x-none.msp, Word-x-none.msp): October 30, 2012

Outlook 2010 users need the Word 2010 hotfix described in Description of the Word 2010 hotfix package (Word-x-none.msp, Kb2428677-x-none.msp): October 30, 2012

Users are complaining that Outlook is adding duplicate extensions to attachments. For example, Outlook is adding .pdf to an existing .pdf file and filename.pdf becomes filename.pdf.pdf. All file types are affected, not just .pdf. Each time the attachment is forwarded, an additional extension may be added.

This is the result of a recent update. The problem updates are KB2687315 (Office 2007) and
KB2553488 (Office 2010). These are updates address critical issues in Microsoft Security Bulletin Summary for October 2012 and patch vulnerabilities in Word for which active exploits.

Until you install the update, one workaround is to drag the attachment into the attachment field of the new email and no extra extension is added. Because the attachment field only shows up after you add an attachment, you'll need to add an attachment, delete it then drag an attachment into the attachment field.

More Information

Attachment file extension is duplicated when added to email in Outlook 2007 and Outlook 2010

Attachment extensions are duplicated was last modified: February 15th, 2021 by Diane Poremsky
Post Views: 35

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About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

Comments

  1. Jenn says

    October 31, 2012 at 8:00 am

    Great post - though seems be outlook 2003 as well - I have that version at work and all extensions are duplicated.

    Reply
    • Diane Poremsky says

      October 31, 2012 at 8:06 am

      Yeah, any version that got the security update should be affected (and fixed, eventually). Thanks for mentioning it.

      Reply

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