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Using Outlook's Quick Steps

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› Outlook › Using Outlook’s Quick Steps

Last reviewed on March 1, 2019     24 Comments

Applies to: Outlook (classic), Outlook 2010

Outlook's Quick Steps provide users with the ability to quickly file messages as they finish working on them, replacing the need to use the Del key to "file" messages. (Yes, a lot of people use the Deleted items folder as a file cabinet. It's a bad idea.)

However, Quick Steps can do much more than move messages to a folder. Quick Steps support many of the actions available in Rules Wizard so you can use them to forward messages to a person or group, flag items for follow-up, and more.

Quick Steps support multiple actions. For example, you can reply to a message and move it or move a message and mark it read using just one button.

Quick Steps can be assigned to a Ctrl+Shift+number key.

Outlook includes some predefined Quick Steps or you can create your own.

Quick Steps commands

To open the Manage Quick Steps dialog, click the Expand arrow in the lower right corner of the Quick Steps section.

Manage Quick Steps dialog
 

Backup or Share Quick Steps

To backup or share Quick Steps, you need to use MFCMAPI to export the hidden messages that store the quick steps, then repeat the steps to import.

Note: If Windows Defender SmartScreen brings up a message saying it is protecting your PC from an unrecognized app, it is safe to click More Info and then click the button to run MFCMAPI. (The author of MFCMAPI is a long-time Microsoft employee.)
smartscreen warning


To Export the Quick Steps:

  1. Open MFCMAPI and logon to the profile you are exporting from using Session > Logon.
  2. Double-click on the mailbox whose Quick Steps you are exporting.
  3. Expand the top level folder, called Root - Mailbox or Root Container.
  4. Expand IPM_SUBTREE or Top of Outlook Data File.
  5. Right click on the Quick Step Settings folder.
  6. Choose Export Folder and export as MSG files.
  7. Select both Save associated items and Save as Unicode MSG.
  8. Select a folder location to Save the files to your hard drive.

To restore or Import the quick steps, follow these steps:

  1. Open MFCMAPI and logon to the Outlook profile you are importing the Quick Steps into.
  2. Double-click on the mailbox you want to import into.
  3. Expand the top level folder, called Root - Mailbox or Root Container.
  4. Expand IPM_SUBTREE or Top of Outlook Data File.
  5. Right click on the Quick Step Settings folder.
  6. Choose Open Associated Contents table.
  7. Select Folder > Import > from MSG
  8. Select the MSG files (you can select all).
  9. Load into current folder will be slected. Click Ok to complete the Import.

More Information

Quick Steps Address Book Bug
Automatic Message Processing Tools

Using Outlook's Quick Steps was last modified: March 1st, 2019 by Diane Poremsky
Post Views: 108

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About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

Comments

  1. Mike says

    February 24, 2021 at 3:05 pm

    Well, this seems like a slick opportunity to learn something new. I followed all the steps, but the import results was an error message

    Error: 
    Code: STG_E_FILENOTFOUND == 0x80030002
    Function MyStgOpenStorage(szMessageFile, true, &pStorage)
    File D:\a\1\s\core\mapi\mapiFile.cpp
    Line 50

    I may try again, or come back and read all the comments when i have more time.

    Reply
  2. Branko PERUNOVIC says

    November 27, 2020 at 1:20 pm

    Tried to follow the instructions with Export/Import Quick Steps. However, cannot find Quick Steps Settings folder associated with my Gmail account (OK in my other accounts). Any ideas?

    Reply
  3. Denny Pasternak says

    July 18, 2020 at 6:10 pm

    I don't see the referenced elements in my IMAP accounts.

    Reply
  4. Bruce Bergen says

    March 17, 2020 at 9:08 am

    Can I have more than 9 quick steps? Example:
    CTRL+SHIFT+0 - performs action 10
    CTRL+SHIFT+1+: performs action 11

    Reply
    • Diane Poremsky says

      April 22, 2020 at 1:11 am

      No, sorry, you cannot.

      Reply
  5. Andy says

    September 29, 2019 at 2:47 pm

    Hi Diane,
    I use filters extensively to channel messages into the proper folder. I frequently get messages in my Unread Mail that I need to then browse to the folder (and there's A LOT of folders) to refresh my memory on the thread. It's probably one of my biggest most frustrating time-wasters in Outlook. I don't see anyway to do this in Quick Steps. I would love to have a Quick Step that would open the folder that the highlighted message is in. Find Related is not the best as the subjects are not always the same, and a sender may be in many different folders. Do you know of any way to do this? Thanks.
    - Andy

    Reply
    • Diane Poremsky says

      September 29, 2019 at 11:45 pm

      Quick Steps won't do it. If the messages you need to review are in the same thread, using Conversation view can help.

      I think you could go to the folder using a macro. I'll take a look.

      Reply
      • Diane Poremsky says

        September 29, 2019 at 11:49 pm

        Well, heck... that didn't take long. This macro will show you the path then open the folder.
        http://www.vboffice.net/en/developers/get-the-message-folder/

      • Andy says

        September 30, 2019 at 11:25 am

        Absolutely brilliant! Thank you Diane!

  6. Tim says

    March 1, 2019 at 8:42 am

    I have created a quick step that I would like to share with others. Is there a way to copy/export it from my Outlook, send it to them, and they paste/import it?

    Reply
    • Diane Poremsky says

      March 1, 2019 at 9:30 am

      Quick steps are hidden messages in the data file, so it is possible to get them out and copy to other mailboxes, but unless you have a lot to share, its usually easier to recreate.

      (I'll add the steps to the article, should you want to do it. )

      Reply
  7. Daniel says

    June 26, 2017 at 11:00 pm

    Any insight into forcing the order of actions? I've created a quickstep to categorise an email, create a task from it, then clear the category (I want the task to be categorised) and then move the email, but it runs in just about reverse order to this sequence :(

    Reply
    • Diane Poremsky says

      June 28, 2017 at 12:45 am

      AFAIK, you can't. You could use a macro - that would do things in the order they are listed.

      Reply
  8. Kay Pfeiffer says

    December 26, 2013 at 11:40 am

    I would like to remove the "Create New" choice from my Outlook Quick Steps, but it is not showing as an option when I Manage Quick Steps. Any clues? Sorry, I could not figure out how to include a screen print.

    Reply
    • Diane Poremsky says

      December 26, 2013 at 12:57 pm

      Sorry, that can't be removed from the quick steps list.

      You can disable the entire quick steps gallery using group policy or a reg file
      HKEY_CURRENT_USER\Software\Policies\Microsoft\office\15.0\outlook\options
      or HKEY_CURRENT_USER\Software\Microsoft\office\15.0\outlook\options
      DWORD: disablequickstepsgallery
      Value: 1 (disable)

      Reply
  9. Isaac says

    November 6, 2013 at 9:45 am

    Thank you Diane

    Reply
  10. Isaac says

    October 29, 2013 at 4:02 am

    Hi Diane.

    Have you had an opportunity to look at this and would you have any ideas of how to do a workaround?

    Reply
    • Diane Poremsky says

      October 29, 2013 at 11:06 pm

      Yes, I've looked into it and at this time, you can't change the fonts or make it use the right fonts.

      Reply
  11. Isaac says

    October 11, 2013 at 9:54 am

    Hi Diane

    On the issue of Quick Steps have you noticed that regardless of the font you setup for Outlook emails, replies etc are totally ignored if you use Quick Steps? Do you know of a way to change this?

    Reply
    • Diane Poremsky says

      October 11, 2013 at 9:29 pm

      Someone mentioned it, but I hadn't looked into it. I'll take a look at it.

      Reply
  12. Andy McCarthy says

    May 3, 2013 at 12:01 pm

    Thank you very much! Looks like I'm just going to have to learn more VBA... :-)

    Reply
    • Diane Poremsky says

      May 3, 2013 at 12:26 pm

      What steps do you need? I probably have code samples for most of them...

      Reply
  13. Andy McCarthy says

    May 3, 2013 at 9:01 am

    Hello Diane, happy Friday!

    I think I read somewhere on this site but I can't recall where: is it possible to create a custom ribbon button for a Quick Step?

    Reply
    • Diane Poremsky says

      May 3, 2013 at 9:29 am

      No. And I'm sure I say that somewhere on this website. :) Individual Quick Steps are not exposed in the object model or in the customize ribbon dialog. In most cases, you can use VBA to to do what the QS does and that can be added to the ribbon.

      Reply

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