All newer smartphones can sync with Exchange server and Outlook.com accounts using either Exchange Active Sync (EAS) or Exchange Web Services (EWS). All you need to do is to set the account up on the phone as an Microsoft Exchange, Office 365, or Outlook.com account type.
See Sync calendar and contacts using Outlook.com for instructions to sync your appointments and contacts to a smartphone when you use a POP3 or IMAP email account.
Whether your phone can sync with multiple Calendar or Contacts folders depends on your phone's software. Apple devices can sync with all folders in your mailbox and you can disable sync on some of the folders. Android devices may not sync all calendar or contact folders, depending on the phone and software you are using.
A key issue when you are choosing synchronization software is whether it can synchronize only with your main Contacts and Calendar folders or with additional folders, including Exchange Server public folders.
iPhone | Windows Phone | Android | Tools
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iPhone
iPhone (and iPad) users have choices when it comes to syncing with Outlook. They can use iCloud or iTunes to sync with Outlook if they dont use an Exchange account (including Outlook.com) to sync using Exchange web services. Many of the sync utilities listed at the end of this article will also work.
Syncing directly with the phone is the easiest method, but you need to have an Exchange server, Office 365, or Outlook.com account. Gmail calendar and contacts won't sync directly with Outlook, you'll need to export Outlook calendar and contacts to GMail or use a sync utility. If you need help configuring the account on your iPhone or iPad, see Configure Outlook.com account on iPhone or iPad.
If your device supports iCloud, it will sync calendar and contacts in real time. See iCloud sync issues for things you need to be aware of. iTunes installs an Outlook add-in and syncs calendar and contacts when you connect the iPhone to your computer, provided icloud support is disabled on your phone.
To sync tasks and notes, you may need to use a utility. See the Tools section for software. Exchange accounts, including Office 365 and Outlook.com accounts configured in the iPhone native app will sync Notes. If you use Outlook.com and Notes don't sync, choose Office 365 account type when you are setting it up on the phone.
Android
If you have an account with Exchange Active Sync (EAS) or Exchange Web Services (EWS), which Outlook.com, Office 365, or Exchange server all support, you can sync over-the-air. To use EAS/EWS, you need to set up the account using the Outlook.com or Exchange account option on your device. This will allow you to sync calendar and contacts as well as email.
To set up a Outlook.com account, open the email setup and choose Exchange from the list of account types. If asked for a server name, use m.hotmail.com or outlook.office365.com as the server name. Use your email address as the username. On some devices you may need to use a slash with the username: \alias@domain.com.
If you create the account as a POP3 or IMAP account, you will not get calendar and contacts unless you use a 3rd party tool, such as companionlink to sync with Droids when your Droid does not include sync software.
MyPhoneExplorer from the Andriod App Store will sync calendar and contacts (and more). Mobiledit is another option.
See Syncing Outlook with an Android smartphone for more information. See the Tools section for additional software.
HTC Androids
Sync Outlook Contacts and Calendar data with your HTC Droid Incredible using these steps.
- On the handheld, go to Home, Menu, Settings, Applications, Development and check USB debugging.
- Download and install HTC Sync Manager. (The Droid ERIS version works with the Incredible)
- Attach the Droid Incredible to the computer.
- The Sync Manager runs in the task bar - click Synchronize Now when you want to transfer your Calendar and Contacts data.
Alternately, you can use companionlink to sync with Droids.
Windows Phone
Windows Phone 7 and 8 do not sync with Outlook using a computer. You need to sync over-the-air with a Outlook.com or Exchange Server account or use a third party utility or service.
See the Tools section for software or Sync calendar and contacts using Outlook.com to use outlook.com with a POP3 or IMAP email account.
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More Information
- Synchronizing Microsoft Outlook on two machines -- The online sync services generally support PDAs.
- Managing a PST for Two Different Computers
- A Birthday or Anniversary Spans Two Days in a Calendar
- Portable GAL - methods for getting a portable version of the Exchange Global Address List that you can import or sync
Ugh. No matter what combination of words I use in a search, I can never find instruction on how to make my Outlook account file away or delete items in my inbox back at the office when I'm using the mobile app in the field, and vice-versa.
Is there some sort of national security measure tied to this function?
Hi
I have a trouble with my outlook. I made the rule with outlook on computer. But i check mail via my phone, then i sign up outlook via computer, the mail is not at the folder, which i made the rule before.
Can you pls help me?
I have an HTC Touch HD PDA running windows mobile 6.1. It was happily synchronising OUTLOOK calendar, tasks and contacts with OUTLOOK on my laptop using a USB cable until last week when I downgraded my laptop from Windows 7 to Windows 10.
Now I just keep getting error on the desktop messages from Sync Centre.
Which product would be best to fix this issue? I'm getting quite desperate now that my phone and laptop are out of sync.
Hi Diane,
I am unable to find a way to view Outlook notes on my Android
Notes are not supported in on the android - although there might be some 3rd party apps that can sync them and the notes folder might sync as a mail folder.
Syncing Outlook.com with Android is one thing but what about syncing Outlook Personal Folders like Personal Calendar and Personal Contacts to my Android phone?
That is not possible unless you use CompanionLink.
Since a week or so, my outlook.com agenda did not synchronize anymore with my android calendars (S-planner and Week Calendar, they both use the same background agenda). Between them (S-planner and Week Calendar) everything works smoothly. I synchronized without problems using an outlook.com account, but since a week or so it did not work anymore.
I removed all data from the calendars and from the agenda storage app, as this was indicated as a solution. Also, installing the official Google Agenda should help, so I did that too. Then, I press synchronize in the Google Agenda and .... it started synchronizing with my outlook.com agenda! But, it stopped mid-way.
Outlook.com has changed its android app (I have the new version). Does this cause the problems? Is the outlook.com server experiencing problems?
Or can I solve the problem at my end on my phone?
There have been issues plus they are migrating outlook.com to office 365 hosting. The outlook app calendar doesn't sync with the native apps like the old app did.
Hello Diane,
I work remotely for a company several states away and rely heavily on the use of my phone for work. My company has set up an email account specifically for me using Outlook. I was able to sync my Galaxy smartphone up with my other personal and business email accounts (yahoo and gmail) with ease, but for some reason, every app I've downloaded from the Google Play Store won't recognize my Outlook account. I have just gotten started with the business, so right now, funding is very tight. I really need a trustworthy app that's either free or very inexpensive. Thank you.
Thanks for your quick response. I added one account under settings, accounts, microsoft exchange active sync, and that is working correctly and syncing my calendar, contacts, and tasks with outlook.com. To add the pop email, I went to settings, add account, email, verizon.net (i also tried "other"), but i get the message "duplicate email account". It all worked before i had to delete the account and then re add it, because I stopped being able to receive emails for some odd reason.