Outlook User's Solutions Center

Can't delete folder until sync is complete

Error message: Outlook is synchronizing local changes made to items in this folder. You cannot remove this folder until the synchronization with the server is complete.

Create a receive-only POP3 account

How to create an email account to only receive email, not send it, in Outlook 2010 or Outlook 20913.

Help! My Email is Marked as Read

How can you read email on a smartphone and not have it marked read before you read it in Outlook?

Outlook Anywhere won't remember the password

I get a lot of questions about how to make Outlook remember the password when the Exchange account is configured using Outlook Anywhere. When the computer is logged into the network, Outlook should log into the account automatically. If not, check the account settings in your Outlook profile. Go to File, Account settings, double click  

Outlook cannot synchronize subscribed folders in Gmail

As of July 15, 2014, Outlook cannot connect to Gmail using basic authentication. Outlook Send and Receive generates error code 0x800CCC0E. Users need to use two-step authentication or re-enable basic authentication.

Exchange Server and Secondary Email Addresses

It's not unusual for an Exchange server mailbox to have several SMTP addresses associated with it - often for sales and support, or the Exchange server is running 2 domains (domain1.com and domain2.com) with each user having address from both domains assigned to their mailbox. The mailbox users want to be able to send messages  

Syncing Outlook with an Android smartphone

How to sync an Android phone with Microsoft Outlook's calendar, contacts, and tasks.

Automatically Add a Category to Accepted Meetings

Use a run a script rule to add a category to an Outlook meeting when the attendee accepts the invitation.

View Messages in Internet Explorer using a macro

This code sample saves the selected message as an HTML files and displays it in Internet Explorer. To use: select a message and run the macro. If more than one message is saved, only the first message is saved and opened in Internet Explorer. How to use macros First: You will need macro security set  

Outlook Online mode creates an OST file

When Outlook is using Online Mode, an OST (offline file) is created. This behavior can be controlled using registry values.

Remove an Address from Reply All

Use a macro to remove your own addresses when using Reply All in Microsoft Outlook.

Inserting Outlook 2013 Contact Addresses into Envelopes

When you Insert an Outlook Contact's mailing address into a Word document using the Envelope Wizard, the company name may be inserted along with the person's full name.