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Using Outlook’s Send to OneNote button

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› Outlook › Using Outlook’s Send to OneNote button

Last reviewed on July 11, 2019     37 Comments

Applies to: Outlook (classic), Outlook 365 (Win)

Following a recent Office update, users started seeing a Send to OneNote button on the ribbon in their Outlook.com and Office 365 accounts. This is an Office addin and works with the Windows OneNote app, not Outlook 2016.

My problem began after a recent Office 365 update. I'm a big user of the Send to OneNote feature in Outlook. After the update Send to OneNote uses OneNote online. This is annoying for a number of reasons. What do I need to do to fix it so the button behaves like it used to?

The new OneNote add-in is called Send to OneNote and uses the new OneNote icon and is in it's own group at the end of the ribbon. The OneNote add-in installed by Outlook 2016 is simply called OneNote, is in the Move group and has the old OneNote icon.
the old and new onenote icons

If you use the Send to OneNote function and have the online notebook open in OneNote 2016, the page will sync down to OneNote 2016. However, because the function is tied to the mailbox you are working in, Outlook items will be sent to a notebook in that account, not to a master notebook you use with all email accounts.

If you use local notebooks in OneNote or use it with POP or IMAP accounts, you’ll need to disable the new OneNote function.

 

Disable Send to OneNote

To disable the new Send to OneNote command in Outlook desktop, open File > Options > Advanced. Scroll to the bottom and untick Use Send to OneNote with OneNote for Windows 10, if available.
disable the onenote add-in in Outlook options

To disable it everywhere, including in Outlook on the web and in Outlook on Mac, you need to disable it in Manage Add-ins in your account online. In Outlook for Windows, go to File > Manage Add-ins (at the bottom of the screen.) This will open the account’s Manage Add-ins dialog.

Or, click the link below for your account type to open the Manage Add-ins page
Office 365 business mailboxes:
https://outlook.office.com/owa/?path=/options/manageapps

Outlook.com mailboxes:
https://outlook.live.com/owa/?path=/options/manageapps

disable the new addin in manage addins online

Using Outlook’s Send to OneNote button was last modified: July 11th, 2019 by Diane Poremsky

Related Posts:

  • Disable Outlook Add-ins (Apps)
  • OneNote is missing from Office 365 / 2019
  • Configuring a Manual Send and Receive in Outlook
  • Delay sending a message with Outlook closed?

About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

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Robert
January 31, 2023 10:12 am

Just wanted to say thanks. This solved the problem perfectly for me. Disabling OneNote in the Advanced Options caused the "Send to OneNote" button to disappear and reappear in a different location on the Ribbon. In my case, the icon didn't change, but "Send to OneNote" is now working perfectly to create new notes in my local notebook. Thanks!

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Stuart
August 19, 2021 4:58 pm

Any idea why the "Use Send to OneNote with OneNote for Windows 10, if available" option would be missing in Outlook 2016? We have users that are using Outlook 2016 desktop application but are 365 accounts and have OneNote for Windows 10 installed on their machine. But the option checkbox missing from the Outlook Advanced menu.

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Thomas
August 4, 2021 12:02 pm

I have the following problem:
After sending an email to OneNote from Outlook I then archive the email in Outlook. Now if I want to access the email again via the object link stored in OneNote the object is no longer accessible??

However, if I move the email to a different folder in Outlook Inbox (instead of archiving), after being sent to OneNote, the object link works just fine.

Is this intended functionality or am I doing something wrong?

The whole idea with archiving seems limited if it cannot be used as for all archiving purposes.

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Diane Poremsky
Author
Reply to  Thomas
August 4, 2021 12:41 pm

the link in OneNote uses the entry id - when you archive it to a new data file, it gets a new id. When you move it within the data file or mailbox, it keeps the id.

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Marcia
January 20, 2021 1:00 pm

is there a limit to the number of selected emails that can be sent to onenote at once. I recently selected a large number of emails from an outlook folder and used the send to onenote button. It took some time but appeared to work however when i go to onenote i noticed that about half of those emails only contain the subject, none of the other content shows.

Last edited 4 years ago by Marcia
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Diane Poremsky
Author
Reply to  Marcia
January 20, 2021 2:55 pm

There is not a hard limit, but as you have noticed, there can be errors processing messages if you select too many messages that take longer to process.

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Katie Thomas
October 18, 2020 8:06 am

Hi there,

I use outlook live and onenote web clipper all the time. It's so slow to use the webclipper because of the pop up window before saving it.

how do i stop the pop up window, as i just want to quickly send to the same folder in onenote everytime. I later wiz through that onenote folder to file or action etc. I find this is much quicker. B

But i cant stop the pop up window, would you know how to do this please?

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Matt
September 16, 2020 10:33 am

My problem is a bit different but related.

When I'm in Outlook and select Send to OneNote, it sends to the online version of One Note and not my desktop One Note.

How can I switch this to go to my desktop version? Note the desktop version is not OneNote for Windows 10 app it's Microsoft OneNote for Microsoft 365 MSO. Thanks!

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Diane Poremsky
Author
Reply to  Matt
September 17, 2020 1:27 am

You need to go into File > Options > Advanced and uncheck the option ot use the onenote app. And make sure the onenote addin is enabled in file > options > addins.

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Marie D
August 26, 2020 5:18 am

I have Outlook and OneNote 2016.

Currently when I use the OneNote button showing in Outlook to get emails into OneNote for my Exec to review, the emails do not contain the hyperlink back to Outlook. My icon is within the "Move section".
It does for my Exec though (he has a Mac and his OneNote button is a Send to OneNote icon).

What can I do to get the email I send to OneNote to have that "link to oulook item" hyperlink

OneNote Email hyperlink.PNG
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Annette Dominique
July 28, 2020 12:56 pm

I can use Send to Onenote from Outlook without issue, but when I want to append information to a page it gets added to the bottom of the page. Is there any way to change that order, so the most recent addition is appended to the top of the page?

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Diane Poremsky
Author
Reply to  Annette Dominique
July 28, 2020 3:58 pm

No, sorry there is not.

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Annette Dominique
Reply to  Diane Poremsky
July 28, 2020 4:52 pm

OK - thank you for checking.

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