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Messages are Marked as Read

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› Outlook › Email › Messages are Marked as Read

Last reviewed on January 20, 2017     5 Comments

A few users complained that their email is being marked as read as it is downloaded, before they've read the messages.

There are a few reasons why this happens. Using a rule to forward messages is one cause. When you use a rule to forward messages, they will be forwarded as they are downloaded and are marked as read in the process.

If you use the default Reading pane options, messages are marked as read after being selected 5 seconds or when another message is selected. To disable this in Outlook, switch to the View tab, click on the Reading pane button and choose Options. Uncheck 'Mark item as read when selection changes'. You may want to either increase the seconds before marking an item read or uncheck 'Mark items as read when viewed in the Reading pane'. My own preference is to have both options off and mark messages as read manually if I read them in the reading pane and did not reply. (Use Ctrl+Q or click the Unread indicator to mark as read.)
reading pane options

If forwarding rules and the reading pane settings are not the problem, are you downloading mail on multiple computers or devices? If the messages are downloaded using POP3, the client may mark them read on the server. In this scenario, it's better to use IMAP so all mailboxes are identical and Sent messages sync to all devices.

Messages are Marked as Read was last modified: January 20th, 2017 by Diane Poremsky

Related Posts:

  • Change the Reading Pane Options
  • Help! My Email is Marked as Read
  • Leave Messages Unread
  • Mark Sent Items as Read After Copying with a Rule

About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

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runninglate (@guest_220698)
October 29, 2023 10:01 am
#220698

Do you mean using a VBScript or with a VBA macro?

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Diane Poremsky(@diane-poremsky)
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Reply to  runninglate
May 15, 2024 9:35 am
#221100

VBA.

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runninglate (@guest_220687)
October 27, 2023 12:53 pm
#220687

I am having a related problem- running Outlook 365 in a home environment with gmail as the provider. I have a rules if mail comes to me from such and such then move to folder and stop processing. I have taken the steps outlined above, but my mail gets moved to the proper folder then seconds to a minute later it is marked as read. I have spent hours trying to understand what is happening to no avail. How can I move the email to the proper folder WITHOUT marking it read?

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Diane Poremsky(@diane-poremsky)
Author
Reply to  runninglate
October 28, 2023 2:02 am
#220689

I'll test it but I think it is because Moving is the equivalent of deleting in an IMAP account.

Better would be have Gmail.com's rules move it - but you won't be notified of new mail in the folder.

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Diane Poremsky(@diane-poremsky)
Author
Reply to  Diane Poremsky
October 28, 2023 2:03 am
#220690

Oh, there is on option - use a script to move it and mark it unread.

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