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Outlook 2013 Notes have toolbars

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› Outlook › Outlook 2013 › Outlook 2013 Notes have toolbars

Last reviewed on June 28, 2016     13 Comments

I discovered this little bug back in February when BCM 2013 was released and it's high time I wrote about it, especially since it appears to be stuck with us for at least a few more months. Autonomy EMM, Phrase Express (and possibly other addins) are also at-fault.

When BCM 2013 (aka Business Contact Manager Compatibility update) is installed, Outlook's notes have toolbars, as seen in this screenshot.
Outlook Notes with toolbars

At this time, the only solutions are to live with it or disable the add-in that triggered this.

While you can right click on the toolbars and deselect them, leaving just one bar, or even drag the toolbars around and reduce them to 2 rows, the changes won't "stick". When you reopen the note, the toolbars will be back in this stacked position.

Outlook 2013 Notes have toolbars was last modified: June 28th, 2016 by Diane Poremsky

Related Posts:

  • Outlook 2013 April 2013 updates
  • Outlook's Toolbars Don't Stay Where You Put Them
  • Add Comments or Notes to Messages
  • Outlook 2010 February 2013 Updates

About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

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David Dawson (@guest_199646)
June 28, 2016 9:32 am
#199646

I saw this in Outlook Notes and Google led me here. Great tip to check add-ins. Phrase Express was responsible for this on my computer.

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Terry McKee (@guest_202380)
Reply to  David Dawson
October 18, 2016 2:28 pm
#202380

Same for me - Phrase Express was the culprit. Thank you - that's been an annoyance for quite some time!

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Mikolaj (@guest_194452)
November 4, 2015 8:33 am
#194452

I have a fresh installation of Office 2016 ProPlus 365 and never had other Office version on my machine. However, the toolbars appear in my notes as well... Any possible solution to this problem?

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Diane Poremsky(@diane-poremsky)
Author
Reply to  Mikolaj
November 4, 2015 8:56 am
#194455

Do you have any add-ins installed? Look in File, Options, Addins. It's likely that another program installed an outlook addin that is causing it. The notes should be correct if you restart outlook - this would indicate that one of the addins is the cause.

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Mikolaj (@guest_194456)
Reply to  Diane Poremsky
November 4, 2015 9:27 am
#194456

A lot of them, I'm afraid, but no BCM. However, I have two other contact-related add-ons: Evernote Contact Connector and MS Sharepoint Colleague Import. Well, Outlook Social Connector is also contact-related :). Can they cause those issues?

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Diane Poremsky(@diane-poremsky)
Author
Reply to  Mikolaj
November 4, 2015 1:32 pm
#194468

Yeah, other addins could cause it - i'm just not aware of which other ones might affect it. Disable evernote and see it if is fixed, repeat with others. I don't think its sps or connector as it doesn't affect it and I have those enabled here.

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Steve Summerlin (@guest_185760)
September 10, 2014 4:20 pm
#185760

I found the same thing happens with EMM as an Add-in. I believe this is autonomy.

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asdfg098 (@guest_187065)
Reply to  Steve Summerlin
October 21, 2014 1:42 pm
#187065

This is also caused by the Autonomy EMM toolbar. We are reaching out to their support to see if they have a work around, but I figured I would also ask here if anyone using that toolbar has a solution.

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RobertO (@guest_182927)
April 8, 2014 4:14 pm
#182927

We found the same issue with the Litera Change-Pro Integration 7.0 add-in. Once we made it inactive the issue went away.

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Rajesh (@guest_179844)
October 11, 2013 11:47 am
#179844

I have Conversation History, Lync Meeting, MS Share Point Server, One notes, outlook social connector in the add in.
I don't have the BCM after the Exit.
Thanks for your time in looking into this.

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Diane Poremsky (@guest_179855)
Reply to  Rajesh
October 11, 2013 9:17 pm
#179855

Did you ever have BCM installed? None of the addins you have installed cause it. I know BCM does for sure.

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Rajesh (@guest_179734)
October 7, 2013 1:42 pm
#179734

I don't have BCM (I did not find in programs and features menu). still have the same problem. any idea on how to fix it?

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Diane Poremsky (@guest_179736)
Reply to  Rajesh
October 7, 2013 4:44 pm
#179736

In Outlook's File tab, is Business Contact manager listed at the bottom of the list (after Exist)?

If not, what addins do you have installed. Check in File, Options, Addins.

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