About Slipstick Systems


CDOLive LLC dba slipstick.comSlipstick Systems was founded in 1994 by Sue Mosher, a 15-year veteran of The Associated Press, experienced journalist, technology manager and software developer. Sue was recognized for her expertise in Windows support by being named a Most Valuable Professional by Microsoft in 1994 and retired in 2011.

In January 2004, Sue sold Slipstick.com to CDOLive LLC, a company formerly focused on developing Exchange solutions. CDOLive is owned by Diane Poremsky, also an Outlook MVP and the author of several books. In addition to slipstick.com and cdolive.com, other online resources owned by CDOLive LLC include outlook-tips.net and outlookforums.com.

Slipstick Systems operates internationally from Sheffield Lake Ohio. Our major activity is researching and solving problems with Microsoft Outlook and Microsoft Exchange Server. Note that we no longer do programming projects.

While all of the expertise available on slipstick.com, on Outlook Forums, and at Outlook Tips is free (and always will be free), I am available for fee-based consulting and private, one-on-one training and assistance, and assisting companies and individuals in setting up an Office 365 (hosted Exchange) account.

Diane's MVP Profile

Publications | Contacts | What Is a Slipstick?


Outlook 2013 Absolute Beginner's Guide Outlook 2013 Absolute Beginner’s Guide

Teach Yourself Microsoft Office Outlook 2003 in 24 hours

Microsoft OneNote 2003 (Visual QuickStart Guide)

Google and Other Search Engines (Visual QuickStart Guide)


Please use the feedback form to contact me with issues related to the operation of this site.

If you need one-on-one assistance, I offer paid consulting services, otherwise, please use the comment section on individual pages for additional help with a problem I’ve written about or use Outlook Forums or Microsoft Communities for assistance with new issues.

Training and one-on-one assistance

Online-session_105pxIf you’re looking for training or one-on-one assistance, I’m available for hire. Current fee for training and assistance meetings is $100US an hour (in 15 minute increments), with a 30 minute minimum fee ($50). Use the calendar at ScheduleOnce to select at least three times that work for you to get the ball rolling. If you would prefer a time outside of normal business hours (in the Eastern Time Zone), please mention it in the scheduling request.

Payment is by credit card or PayPal.

I currently use GoToMeeting for online meetings as it allows me to view your screen so I can see what you see and how you do things. When necessary, I can take control of your screen. If you would prefer to use Lync, add a note to the comments when booking a meeting and include your Lync address.

Please note: although meetings are scheduled for 1 hour, we can end early if the job is finished. Billing is based on time spent in the meeting or on the phone, with a minimum fee of $50 (30 minutes).

All contact with clients is always “non-disclosure”. If you need a signed NDA statement prior to my looking at your mailbox, let me know. Recordings are made only at the clients request and are available only for that client.

What Is a Slipstick?

"Slipstick" is a 1950s slang term for slide rule, a fine analog calculating instrument. Sue collected them from the U.S., Germany, Denmark, Russia and the Soviet Union.