About Slipstick Systems


CDOLive LLC dba slipstick.comSlipstick Systems was founded in 1994 by Sue Mosher, a 15-year veteran of The Associated Press, experienced journalist, technology manager and software developer. Sue was recognized for her expertise in Windows support by being named a Most Valuable Professional by Microsoft in 1994 and retired in 2011.

In January 2004, Sue sold Slipstick.com to CDOLive LLC, a company formerly focused on developing Exchange solutions. CDOLive is owned by Diane Poremsky, also an Outlook MVP and the author of several books. In addition to slipstick.com and cdolive.com, other online resources owned by CDOLive LLC include outlook-tips.net and outlookforums.com.

Slipstick Systems operates internationally from Sheffield Lake Ohio. Our major activity is researching and solving problems with Microsoft Outlook and Microsoft Exchange Server. Note that we no longer do large programming projects, however we are able to set up and configure macros.

While all of the expertise available on slipstick.com, on Outlook Forums, and at Outlook Tips is free (and always will be free), I am available for fee-based consulting and private, one-on-one training and assistance, and assisting companies and individuals in setting up an Office 365 (hosted Exchange) account.

Diane's MVP Profile

Publications | Contacts | What Is a Slipstick?


Outlook 2013 Absolute Beginner's Guide
Outlook 2013 Absolute Beginner’s Guide

Teach Yourself Microsoft Office Outlook 2003 in 24 hours

Microsoft OneNote 2003 (Visual QuickStart Guide)

Google and Other Search Engines (Visual QuickStart Guide)


Please use the feedback form to contact me with issues related to the operation of this site.

If you need one-on-one assistance, I offer paid consulting services, otherwise, please use the comment section on individual pages if you have questions about something I’ve written about or use Outlook Forums or Microsoft Communities for assistance with new issues.

Training and one-on-one assistance

Online-session_105pxIf you’re looking for training or one-on-one assistance, I’m available for hire. My availability is listed at ScheduleOnce. If you would prefer a time outside of my available hours (in the Eastern Time Zone), email me and I’ll try to accommodate the request.


Service Estimated Time Required
General Assistance Varies
Setup syncing with an Outlook.com account 75 to 90 minutes
Setup an Office365 Online Exchange account 90 to 120 minutes

Fee $100.00 an hour, billed in 15 minute increments. Minimum fee $50.00. If a meeting ends early, you’ll be invoiced for the actual meeting length. Payment is by credit card or PayPal. Invoices are sent after the meeting ends.

I currently use GoToMeeting for online meetings as it allows me to view your screen so I can see what you see and how you do things. When necessary, I can take control of your screen. If you would prefer to use Lync, add a note to the comments when booking a meeting and include your Lync address.

All contact with clients is always “non-disclosure”. If you need a signed NDA statement prior to my looking at your mailbox, let me know. Recordings are made only at the client’s request and are available only for that client.

What Is a Slipstick?

"Slipstick" is a 1950s slang term for slide rule, a fine analog calculating instrument. Sue collected them from the U.S., Germany, Denmark, Russia and the Soviet Union.