Users are reporting problems adding addresses to email in Outlook on the web. Microsoft is aware of the issue but I dont have any information on the cause or when it will be fixed.
Some users say it works correctly in Chrome browser and only fails if using Safari.
Update: check for updates for Safari and see if that fixes it.
While we're waiting to find out the cause of the bug and for it to be fixed, you can open the compose message in a new window.
Click the button to pop it out into a new window and you will be able to click in the recipient fields.
VERY HELPFUL, thank you for the workaround
this worked excellent. thank you for the pointer.
Confirmed on Safari - but on same computer Edge and Chrome are fine.
User reported lag on Chrome though which is why they were using Safari.
This is incredibly helpful, while not ideal it works and that is great news!
Would be grateful to know when this is solved. Works fine on Firefox but not on Safari.
thanks for the solution - would be grateful to know when its fixed - as above, works on Firefox, but not on Safari.