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Configure and Maintain Outlook

Slipstick Systems

The articles in this section cover the configuration and maintenance of Outlook. This includes what files Outlook uses and where they are stored: Outlook Backup and Dual-Boot File locations

See Converting Addresses and Converting Messages and Calendars explain how to convert to and from other mail, calendar, and address books and include lists of programs that will make the conversions go smoothly.

Setup | Import/Export | Housekeeping | Moving to a New Computer | Offline Folders | Operating System Issues | More Information

Setup

  • Choose Which Address List is Shown First When You Click To
  • To Change the Default Attachment Folder

Import/Export

  • Converting Addresses and Messages
  • Converting Addresses to or from Outlook
  • Converting Outlook Messages and Calendars
  • How to move email from another program to Outlook

Housekeeping

  • Command Line Switches for Outlook 2013 & 2016
  • Command Line Switches Tutorial
  • Command Lines Switches for Outlook 2010
  • Housekeeping and Message Management: Outlook
  • How to locate, read, or recover items archived using AutoArchive
  • How to repair a damaged Outlook Personal Folders file (pst)
  • How to use Outlook's Command Line Switches
  • To Secure Your Personal Folders (*.pst) File

Moving to a New Computer

  • Deliver All POP3 Accounts to One Outlook Inbox
  • How to move IMAP data files
  • Move an Outlook Personal Folders .pst File
  • Moving Outlook to a New Computer
  • Outlook Backup and Dual-Boot File locations

Offline Folders

  • Convert an Exchange or IMAP .OST to a .PST
  • Repair a Large Outlook Personal Folders File (over 2GB)

Operating System Issues

  • Outlook Links Won't Open In Windows 10
 
Configure and Maintain Outlook was last modified: October 10th, 2023 by Slipstick Systems
Account Settings dialog on Outlook 2010 and 2007

Changing the Default Data File

These instructions show you how to change the Inbox folder new messages are delivered to. This does not apply to IMAP or Exchange accounts (including Office 365 and Outlook.com) - those accounts always use their own Inbox and you need to use Rules to move messages to other folders. Along with the Inbox, the default  

How to create a send-only POP3 account

How to create an email account that will be used only to send email from a forwarded email address.

Outlook Start Menu Shortcuts

This is actually a Windows7 and Vista tip with an Outlook angle. It works in older versions of Windows as well, but only with the QuickLaunch toolbar. (Outlook 2010 uses Win7's jump list capability for shortcuts for new items. ) A user asked this question: I'd like to have a shortcut in my system tray  

encryption error

Outlook Auto Account Setup: Encrypted Connection not available

With the introduction of two-factor authorization since the original date of this article, there is a second (and becoming more common) cause of this error: Outlook needs the app password, as it will not currently bring up the second authorization screen. The message that comes up when Outlook can't set up an encrypted connection automatically  

use your default smtp sett

Create a receive-only POP3 account

How to create an email account to only receive email, not send it, in Outlook 2010 or Outlook 2013.

Outlook's data file format

How to Determine if a PST is using ANSI or Unicode Format

Outlook 2003 introduced a new file format which supports larger data file size (default is 20 GB) and unlimited messages per data file. This new format is commonly known as "Unicode". To determine which format your pst file is, you need to look on the data file properties dialog. The pst file needs to be  

Understanding an Outlook Profile file (PRF)

Although Outlook 2007 and Outlook 2010's autodiscover feature makes short work of creating profiles, using a PRF to create profiles is still useful, especially if you use a lot of personal folders (*.pst) or have a large number of POP3 and IMAP accounts and are testing Windows betas. Most users will be happy just to  

Import WAB into Windows Contacts

Import a WAB file into Outlook Contacts

How to import a backup copy of a .wab file and to Outlook installed on Windows 7 or 8,

Restore deleted items

When you accidentally delete Outlook items, you can usually recover them from the Deleted Items folder. Simply locate the deleted item in the Deleted Items folder and drag it to the folder you want it in, or use the Move to folder command. If you have a lot of deleted items and you know about  

Exporting to create a backup archive

How to use a batch (.bat) file to backup your Microsoft Outlook personal folders data file.

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  • Use Classic Outlook, not New Outlook
  • How to Remove the Primary Account from Outlook
  • Reset the New Outlook Profile
  • Disable "Always ask before opening" Dialog
  • How to Hide or Delete Outlook's Default Folders
  • This operation has been cancelled due to restrictions
  • Adjusting Outlook's Zoom Setting in Email
  • Change Outlook's Programmatic Access Options
  • Removing Suggested Accounts in New Outlook
  • Understanding Outlook's Calendar patchwork colors
  • Sync Issues and Errors with Gmail and Yahoo accounts
  • Error Opening iCloud Appointments in Classic Outlook
  • Opt out of Microsoft 365 Companion Apps
  • Mail Templates in Outlook for Windows (and Web)
  • Urban legend: Microsoft Deletes Old Outlook.com Messages
  • Buttons in the New Message Notifications
  • Move Deleted Items to Another Folder Automatically
  • Open Outlook Templates using PowerShell
  • Count and List Folders in Classic Outlook
  • Google Workspace and Outlook with POP Mail
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Recent Bugs List

Microsoft keeps a running list of issues affecting recently released updates at Fixes or workarounds for recent issues in classic Outlook (Windows).

For new Outlook for Windows:Fixes or workarounds for recent issues in new Outlook for Windows .

Outlook for Mac Recent issues: Fixes or workarounds for recent issues in Outlook for Mac

Outlook.com Recent issues: Fixes or workarounds for recent issues on Outlook.com

Office Update History

Update history for supported Office versions is at Update history for Office

Outlook Suggestions and Feedback

Outlook Feedback covers Outlook as an email client, including Outlook Android, iOS, Mac, and Windows clients, as well as the browser extension (PWA) and Outlook on the web.

Outlook (new) Feedback. Use this for feedback and suggestions for Outlook (new).

Use Outlook.com Feedback for suggestions or feedback about Outlook.com accounts.

Other Microsoft 365 applications and services

New Outlook Articles

Sync Issues and Errors with Gmail and Yahoo accounts

Error Opening iCloud Appointments in Classic Outlook

Opt out of Microsoft 365 Companion Apps

Mail Templates in Outlook for Windows (and Web)

Urban legend: Microsoft Deletes Old Outlook.com Messages

Buttons in the New Message Notifications

Move Deleted Items to Another Folder Automatically

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Google Workspace and Outlook with POP Mail

Newest Code Samples

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Insert Word Document into Email using VBA

Warn Before Deleting a Contact

Use PowerShell to Delete Attachments

Remove RE:, FWD:, and Other Prefixes from Subject Line

Change the Mailing Address Using PowerShell

Categorize @Mentioned Messages

Send an Email When You Open Outlook

Delete Old Calendar Events using VBA

Repair PST

Convert an OST to PST

Repair damaged PST file

Repair large PST File

Remove password from PST

Merge Two Data Files

Sync & Share Outlook Data

  • Share Calendar & Contacts
  • Synchronize two computers
  • Sync Calendar and Contacts Using Outlook.com
  • Sync Outlook & Android Devices
  • Sync Google Calendar with Outlook
  • Access Folders in Other Users Mailboxes

Diane Poremsky [Outlook MVP]

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Housekeeping and Message Management

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Choosing the Folder to Save a Sent Message In

Run Rules on messages after reading

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