How to Change the Mapping Service used by Outlook's Map Link

Last reviewed on October 2, 2014   —  25 comments

Map an address

Update Sept 29, 2014: MapIt is not working. Outlook writes the URL using a + to replace spaces and it's failing. The Bing URL below works because it leaves the spaces in addresses.

Applies to Outlook 2013, Outlook 2010, Outlook 2002, and Outlook 2000. It does not work with Outlook 2003 or Outlook 2007. I have a macro at Use VBA to Map a Contact’s Address that works with Outlook 2003 and Outlook 2007, or for anyone who wants to add a second mapping service to Outlook.

When you need a map of a contact’s address, open a contact and press the Road Sign icon Display Map button or Outlook 2010 mapit MapIt button in Outlook 2010 and up to connect to a web-based mapping service.

Locate the address on a map by clicking the Map button on a Contact

Outlook is currently directing to Bing Maps. If you don't want to use Bing, you can edit the registry to enable another web-based mapping service. I currently include the url formats for Bing, Google Maps, MapQuest, Expedia, Yahoo Maps, and Zillow. Note that the registry edit does not work in Outlook 2003 and Outlook 2007.

If MapPoint is installed, the yellow road sign icon is replaced with a Map and pushpin icon uses MapPoint CD map icon and it uses MapPoint to map the contact's location. You can use web-based maps by disabling the MapPoint Com addin in opening Tools, Options, Other, Advanced Options, Com Add-ins and remove the check from the MapPoint Addin.

To edit the registry, open the Run command (either from the Start menu or by Pressing Windows key + R) and typing regedit then press Ok. Navigate to the registry key for your version of Outlook.

Before making any changes, right-click on the key and choose Export. This way you can easily restore it if you change your mind.

Outlook 2013
String: MapScriptURL

Outlook 2010
String: MapScriptURL

Outlook 2002:
String: MapScriptURL

Outlook 2000:
String: MapScriptURL

Edit the Registry to and add the mapscripturl string value

Right click in the right pane and choose New, String Value. Enter MapScriptURL for the string value name. Double click on the MapScriptURL key to open it and enter the URL you want to use for the data value. We have the strings for popular mapping services listed below.

Add the url to the registry

To paste the urls below into the registry, click in the text field and press Ctrl+A to select all, Ctrl+C to copy, then paste in the Value Data field in the registry editor.

Bing Maps<0s>,<1s>,<2s>,<3s>,<4s>

Google Maps<0s>+<1s>+<2s>+<3s>+<4s>


Requires the country code. For US, it needs to be USA. Outlook defaults to United States of America, but you can enter USA and Outlook uses it. If you are only mapping US addresses, replace <4s> with USA. Or replace it with the correct code for your country.<4s>&findAMap_addressPlace_street=<0s>&findAMap_addressPlace_city=<1s>&findAMap_addressPlace_state=<2s>&findAMap_addressPlace_zip=<3s>


Yahoo Maps<0s>&csz=<1s>+<2s>+<3s>&srchtype=a&getmap=Get+Map

This URL also works for Yahoo:<0s> <1s> <2s> <3s> <4s>


Now when you select the map button, Outlook brings up the internet map of your choice.

To use other web-based mapping services, you’ll need to know the URL that is sent back to the server. Once you have that, replace the address fields with the codes Outlook uses:

Outlook's Contact field Code used in URL
Street <0s>
City <1s>
State <2s>
Zip code <3s>
Country <4s>

Do It For Me

If you don't want to edit the registry yourself, you can download a zip file containing the registry entries for the map addresses listed above, except Zillow. After downloading the file, double click on the *.reg file for the mapping service you want to use.

Outlook 2013Outlook 2010Outlook 20022000


Bing Travel Planner Beta for Outlook

Bing travel planner add-in for Outlook 2007 and Outlook 2010. The Bing Travel add-in makes finding the lowest fare faster and easier because it's available anytime in Outlook.

Maps for Outlook

Maps for Outlook is a Microsoft Outlook add-in that helps you work with Contacts and Appointments, quickly find locations on a map and plan your route to a client. V.2 for Outlook 2007; v.3 for Outlook 2010.

Travel Add-in

The Travel Add-in for Outlook automatically integrates with Microsoft Outlook. You can see all functions when opening appointments and meetings.

About Diane Poremsky

Diane Poremsky
A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

Please post long or more complicated questions at Outlook forums by

25 responses to “How to Change the Mapping Service used by Outlook's Map Link”

  1. LeAnn

    Is there a way to find out which contacts in outlook are within a certain section of a map? Useful for sales calls, etc.


    1. Diane Poremsky

      Not builtin... you need an addin to export all addresses to you map app or export it as csv.

  2. Daniel

    There's no 'General' folder in Outlook 2013 under HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Options\

    There's only Calendar, Conversations, MSHTML and Reminders. Should I make a General folder if there is not one or is there another location to put this?


    1. Diane Poremsky

      Yes, make it if it doesn't exist. Outlook has all the defaults stored in its memory and keys are not created until you make changes in options.

  3. Daniel

    That didn't work, unfortunately. It also had the side effect of clearing out my Inbox, so careful with this advice.

    1. Diane Poremsky

      Changing the map link won't clear out your Inbox. It doesn't even touch the your mail, your contacts or anything else.

  4. Reinhard

    The above reg hack is widely recommended on the internet, however won't fix it on my machine hence my kind reqeust tpo review and advise what the root cause and what hte fix for that?

    1. Diane Poremsky

      What version of Outlook do you use? Did you restart Outlook?

  5. Reinhard

    Outlook 2010, reg hack worked on my business laopt (also running Outlook 2010) but not on my home pC, I surely tried restarting Outlok (you mean after the change in the registry? sure, that's an too easy suggestion....this needs more insight...

    1. Diane Poremsky

      Do you have the same suite on both? It shouldn't matter... but if you are using a C2R suite, it can affect some behavior (but shouldn't affect this). Which mapping service were you trying to use?

  6. Colin

    Hi Diane - we are using an OWA app on our Samsung S3. The app allows "Map this Address" feature. I have made the changes noted above to the desk tops but the app still is pulling Bing content even though the desktops are now using Google.

    There is no setting in the app to change this.

    There must be the same setting in Exchange that is controlling the Map feature? If there is can you tell me where to find it?


    1. Diane Poremsky

      This is the link on a contact in OWA 2010 (or 2007), not the Bing app in OWA2013? That can't easily be changed. It is possible to use a custom form with a different map service.

  7. Jeff Laidacker

    Thank you, this worked great.

  8. Kevin W.

    Worked fine for me. Thanks!!!

  9. Dale T.

    I tried this in Outlook 2013 on windows 7 64-bit and nothing changed. Outlook still uses Bing maps internally. Any suggestions?

    1. Diane Poremsky

      it is working here, used the mapquest url /reg file, although i have 32 bit on this system. i'll check it on 64bit when im back in my office.

    2. Dale T.

      Ok, I went back and realize that we're talking about two different things now. :) When someone emails me and it has an address in it, I open the email and I see a Bing Maps link. Sorry about that. I thought this could be redirected but I guess not. Thanks.

    3. Diane Poremsky

      oh, that link... I'm pretty sure it can't be redirected (but will look into it). Are you using Office365 mailbox? Might be able replace it with a different service.

    4. Dale T.

      Hi, yes we're using Office 365 on the back end. The issue we're experiencing is clicking on that Bing Maps link for non admin users causes urlmon.dll to crash. I can't find anything related online about it. I thought maybe changing the map source would be a workaround. Thanks.

    5. Diane Poremsky

      Did you add the site to the Intranet zone?

    6. Dale T.

      I tried that and trusted sites and no difference, fails to load. I'm also experiencing it on my home computer, which is windows 8.1. Bizarre.

    7. Diane Poremsky

      Is it possible the company has it blocked? That should remove it from Outlook though.

      (It's working here on win8.1.)

    8. Dale T.

      Sorry, no blocking going on. I'll look around more. Thanks.

  10. Veerle

    Is there a way to plot/ visualise events and meetings planned in an Outlook calender on a map (google/ bing/ anything)?

    1. Diane Poremsky

      You can map them in either bing or google or most mapping programs - you just need the addresses in a CSV to import into the map program.

      I have a VBA example to map selected contacts here -

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