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This page covers mail options for online services such as AOL, CompuServe, MSN/Hotmail, and Yahoo. The tools listing contains a number of utilities that work with some or all of the email services listed on this page as well as other web-based email services. 

While Outlook 2003/2007 support "HTTP" access, it requires Web-DAV, which most mail servers do not support. At this time only Exchange server supports HTTP access to email through Outlook (or Outlook Express/Vista's Mail/Windows Live Mail client). To read your email received by other web-based services, you need to use a third party utility. Some of the tools listed below will work with web-based accounts.

America Online | CompuServe | Hotmail/MSN | Yahoo! | NetZero/Juno | Tools | More Information

America Online

AOL subscribers can use Outlook to read their AOL e-mail accounts. The AOL account is configured as an IMAP account in Outlook, with a custom SMTP port. (This allows 'Bring Your Own Access' subscribers to use AOL's SMTP servers.) For more information and step-by-step instructions, locate AOL's Email Help and choose Open Mail Access.

If you use Outlook 2002/2003 and can configure an IMAP account on your own, but need the details, create a new IMAP account using imap.aol.com and smtp.aol.com for the server names, then choose More Settings. On the Outgoing server tab configure the outgoing server to use Authentication, choosing the Use same settings as my incoming mail server option. On the Advanced tab, configure the SMTP to use port 587. OK the dialogs and setup is complete.

If you are new to IMAP, the messages are stored on your server and a copy is downloaded to your local machine. When you delete the messages locally, a line is drawn through the message in Outlook's message list indicating the message is marked for deletion. To delete the message from the server (and remove it from Outlook), you need to use the Edit, Purge deleted messages menu.

Note that you need to use Outlook 2002, 2003, 2007 or Outlook 98/Outlook 2000 in Internet Mail Only mode to read AOL e-mail in Outlook as Outlook 98/2000 in Corporate/Workgroup mode does not support IMAP accounts. You can also use Outlook Express or any other email program that supports IMAP accounts, choosing the appropriate options to authenticate and changing the SMTP port to 587.

To copy (or sync) your contacts, calendar, and reminders from AOL to Outlook, you'll need to install AOL Sync.

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CompuServe

CompuServe supports POP3 mail access for all Outlook, Exchange and Windows Messaging users. The server names are pop.compuserve.com for receiving mail and smtp.compuserve.com for sending. The same Virtual Key software that gives you access to CompuServe's members-only areas also handles authentication to the mail servers.  To send mail via CompuServe using Outlook, you must be using CompuServe as your ISP. See Communications Channel - Changes to E-Mail Settings.

CompuServe 2000 supports only IMAP connections, not POP. See How To Setup Outlook Express To Access Your Compuserve 2000 Mailbox (it applies to Outlook, not just Outlook Express). You need Outlook 98 or Outlook 2000 in Internet Mail Only mode or Outlook 2002. For detailed information, log into CompuServe 2000 and visit the library for the EMAILC forum.

Also see:

  • OL2002 How to Configure Outlook with CompuServe Classic Mail
  • OL2002 How to Configure Outlook with CompuServe 2000 Mail
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    Hotmail or MSN

    The Live Mail service from Microsoft supports the Outlook Connector with Outlook 2003 or 2007 for access to contacts, tasks, and calendar. It does not require a paid subscription. If you have an existing Hotmail or MSN account you'll need to convert it to a Live Mail account. Log into your account online to upgrade the account.

    Hotmail and Live.com support POP3/SMTP or "DeltaSync". POP3 downloads only the Inbox, while DeltaSync syncs all folders, much like IMAP. Use the Windows Live Mail client or Outlook with the Outlook Connector. 

    Live mail supports POP3/SMTP for all accounts - see Send and Receive Windows Live Hotmail emails from a Mail Client for instructions on setting it up. This works with all versions of Outlook and all POP3 mail clients.

    Microsoft long ago discontinued HTTP (WebDAV) support for free Hotmail accounts - if you have a free account and want to use a mail client, you'll need to convert it to a Live account. For more information, see Microsoft Discontinues Hotmail's HTTP Service. See Internet Mail Issues with Microsoft Outlook - Hotmail.

    MSN Premium subscribers or Live Mail accounts can install the MSN Outlook Connector. This connector stores a copy of your E-mail, Calendar, and Contacts in Outlook and works with Outlook 2003 & 2007.

    Outlook 97 users will need the IMEP patch to use POP3 with their Live accounts.

     Also see:

  • A new way to get Hotmail on your phone (config information works in Outlook too)
  • Problems Using MSN with Outlook 2000
  • OL2002 How to Configure Outlook for Use with MSN 2.5
  • OL2002 How to Troubleshoot MSN POP3 E-mail with Outlook
  • OL2002 How to Configure MSN to Work with Outlook 2002
  • How to remove and-or configure Outlook Express or OutlookXP for httpDAV (Web-based) e-mail
  • You receive an error message when you use Outlook Express to access your Hotmail account (also applies to Outlook)
  • Several of the applications in the Tools listing will allow you to access your Hotmail or MSN account using any POP3 email client.

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    Yahoo!

    Yahoo! does not provide POP3 access for free, only HTTP (web browser) access. You can not use Outlook's HTTP access to connect to Yahoo!, as Outlook's HTTP protocol uses WebDAV, which is not supported by Yahoo! (or other web based mail services).  See the tools list below for utilities you can use to bring Yahoo! email into Outlook.

    Paid subscribers can configure Outlook for POP3/SMTP access. See POP Yahoo! Mail Plus with Another Email Client

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    Juno/NetZero

    These services do not support using Outlook (or other POP3 clients) except with their Premium accounts.

    For more information see :

  • Email Policy Changes - Frequently Asked Questions (Juno)
  • Email Policy Changes - Frequently Asked Questions (NetZero)
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    Tools

    ChoiceMail   Processes your AOL mail for spam, then makes the messages available to any mail program, including Outlook, that uses standard Internet protocols.
    eMail2Pop   Makes America Online mail available from any POP/SMTP mail program, including Outlook.
    eNetBot   Send and receive America Online e-mail with any POP3-compliant mailer, including Outlook.
    Hotmail Popper   Hotmail Popper is a small application that allows you to check your Hotmail account e-mail from a normal POP mail client (such as Eudora, IncrediMail, Mozilla Thunderbird, Opera, Netscape, etc). Unlike standard mail accounts which allow users to retrieve their e-mail through a POP mail client, Hotmail can normally only be checked on the web.
    IzyMail   IzyMail enables you to access webmail from major providers such as AOL, Yahoo, MSN, Hotmail, Windows Live, Fastmail or Gmail with any eMail application. Whether you want to use Gmail, Outlook, Thunderbird, Evolution, iPhone, Palm PDA, Pocket PC, Smartphone or other applications, whether you want to automate eMail processing with rules or use advanced anti-virus or spam protection, IzyMail provides the technology you need.
    Outlook Connector   Use the Outlook Connector with Outlook 2003 or Outlook 2007 to access and manage Windows Live Hotmail or Office Live Mail accounts. Version 12.1.
    Web2Pop   Utility that allows you to receive mail from HotMail, AOL, or many other web-based mail providers via a POP account. Operates as a proxy POP server on your local machine that grabs information from the various services. It's receive-only and cannot send via those accounts.
    YPOPs!   Free tool for accessing a Yahoo! HTTP account via POP3, provided by an open source initiative. Version 0.9.5.1
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    More Information

     
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    Last modified on Thursday, January 21, 2010
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