Exchange Messaging Outlook Volume 13, Number 15

Issue Date August 14 2008
This issue is sponsored by Sperry Software

Today's Highlights:

 
 

Convert a Mailbox to a Resource Room

A reader asked: "Using Exchange 2007, is there a way to convert user mailboxes into room resources, so that existing calendar info isn't lost, which is what would happen if I removed the existing mailbox and created new mailboxes of the Room resource type?"

Sure, use the Exchange Management Shell to convert mailboxes to resources. The process removes the associated user account from the mailbox but leaves the mailbox intact.

In the management shell, enter the following command
Set-Mailbox mailbox_alias -Type Room

To verify the mailbox is a resource, you can use the following command:
Get-Mailbox mailbox_alias | select Name,IsResource

The Exchange Management console will show the resource type; Active Directory Users and Computers will show the account associated with the mailbox as disabled.

In addition to Room, valid mailbox types you can convert to or from are Regular, Equipment, and Shared.

Outlook 2007 Out of Office Failure

When your Exchange 2007/Outlook 2007 users get the following message "Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later." and your Autodiscover service is configured correctly, verify that an external URL is configured.

To check, enter this command in the Exchange management shell
Get-webservicesvirtualdirectory | fl identity,internalurl,externalurl

When the server is configured correctly, the command returns results similar to the following, with URLs in both the InternalUrl and ExternalUrl fields.
Identity : Server_name\EWS (Default Web Site)
InternalUrl : https://server_name.your_domain.com/EWS/Exchange.asmx
ExternalUrl : https://owa.your_domain.com

The EWS service is the web service that allows access to the OOF, so you'll need to make sure you specify the correct URL for that service. If the external URL is missing, set it using the following command (all one line):
Set-WebServicesVirtualDirectory -Identity "Server\EWS (Default Web Site)" -InternalURL https://server_name.your_domain.com/EWS/Exchange.asmx -ExternalURL https://owa.your_domain.com -BasicAuthentication:$true

Overview of the Autodiscover Service
http://technet.microsoft.com/en-us/library/bb124251.aspx 

A new feature is available that enables Outlook 2007 to use DNS Service Location (SRV) records to locate the Exchange Autodiscover service
http://support.microsoft.com/kb/940881

The hotfix needed is included in the update rollup for Outlook 2007, KB 939184:
Description of the update rollup for Outlook 2007: June 27, 2007
http://support.microsoft.com/kb/939184/

Missing Day/Week/Month View

Some Outlook 2007 users are confused after searching for appointments from the Day/Week/Month view. The search switches from the Day/Week/Month grid to a table view to display the search results and users don't know how to get back to the Day/Week/Month view they were using.

When you are finished looking at the search results, the search needs to be cleared by clicking the x in the right side of the search field. The search should also clear when you change folders and return to the calendar. In a few cases it does not-- those users will need to reapply the Day/Week/Month view using View, Current View and may need to reset the views by opening Outlook using the /cleanviews switch.

Outlook Quick Tip: Setting a Default Category

Do you want to apply one category to all new calendar events while reserving Quick Click category for a second category?

You can do this by publishing a custom form with the default category applied.

  1. Open a new appointment form and apply the category you want set as default.
  2. Go to the Office Orb menu, Editor options and enable the Developer tab
  3. Choose Publish as… enter a name for you form and click Ok.
  4. Close the form.
  5. Right click on the folder and choose properties
  6. Set the new form as your default for this folder.

New Outlook KB Articles

A hotfix is available for Outlook 2007 that enables certain MAPI applications to create new items in a .pst file after the PstDisableGrow registry entry is configured
http://support.microsoft.com/?kbid=954268

How to implement a PST override handler to bypass the PSTDisableGrow policy in Outlook 2007
http://support.microsoft.com/?kbid=956070

New Utilities

OOF Automation
http://www.codeproject.com/KB/exchange/OOF_Automation.aspx
OOF (Out Of Office) Automation is a VBScript-based automation of switching the OOF Assistant on automatically when the respective user has entered an "away" appointment and back to off when there is no "away" appointment anymore.

OOF-Reset
http://www.selisoft.com/en/oof-reset/index.phtml
Reset the Microsoft Exchange Out of Office Assistant to send Out of Office notification mails more than once.

ParadiSearch
http://www.paradisoft.com/paradisearch.asp
Lightning Fast Search Add-on For Outlook ParadiSearch is a search add-on for Outlook. Integrated into Outlook's user interface. Choose which Outlook store to index, Index attachments. Supported languages: English, French, German, Italian and Spanish. FREE. Works with Outlook 2002/2003/2007. Requires.NET Framework 2.0 or later. Beta. Version 0.6

PST Upgrade Tool
http://www.pstupgrade.com/
SysTools Software PST Conversion tool converts Ansi PST to Unicode PST and Vice versa. Software efficiently performs conversion of Ansi PST (Outlook 2000/2002/XP) to Unicode PST (Outlook 2003/2007). Conversion of Unicode PST (Outlook 2003/2007) to Ansi PST (Outlook 2000/2002)

RSS Popper
http://www.paradisoft.com/rsspopper/rsspopper.asp
RSS Popper is a news aggregator add-in for Outlook. News items delivered directly to Outlook as e-mails. No need to use a separate program for reading RSS anymore. All RSS/RDF/Atom formats are supported. Outlook Express version also available. Version 0.37

SharedLook
http://www.paradisoft.com/outlook-to-sharepoint.asp
SharedLook allows Outlook users to quickly and easily upload Outlook e-mail messages and attachments directly into SharePoint. Just click a toolbar button or menu item and select the target location. Browse hierarchies of multiple SharePoint Portals and WSS sites. Send one or more e-mail messages, calendar items or contacts. All items saved in their original format, opened for viewing in Outlook. No server side installation required. Languages supported: English, German. Works with Outlook XP, 2003 or 2007 and SharePoint 2003 or 2007, WSS 2 or 3.

SysTools Address Book Recovery
http://www.addressbookrecovery.com/
Address Book Recovery software to recover contacts from corrupt or damaged address book of Outlook, Outlook Express, Lotus Notes, Incredimail.

SysTools vCard Export Tool
http://www.vcardexport.com/
SysTools vCard Export tool to convert Outlook Contacts to vCard File. Software also allows you to convert Outlook Contacts to Windows Address Book (WAB) & Excel file.

Updated Utilities

SYNCING.NET for Outlook
http://www.syncing.net
SYNCING.NET for Outlook is a full featured solution for synchronization of Microsoft Outlook data between multiple computers. All data is transmitted directly between the computers via LAN/WLAN and/or the internet (peer-to-peer). Once selected, the Outlook data is synchronized completely automatically. Users don't need to do anything more and can work with Outlook as usual. Any changes to Outlook items are transferred immediately to all members of the sync network.

Other Resources

Outlook 2007 Add-Ins: RulesAddin, TravelAgencyAddin, and PrepareMeAddin
http://msdn.microsoft.com/en-us/library/bb226710.aspx
The Outlook 2007 Sample Add-Ins are a learning tool that will help you understand some of the important new features in the Outlook 2007 object model. Each sample is available in a version for Visual Studio 2005 Tools for Office Second Edition (VSTO 2005 SE) in addition to the version based on the Outlook 2007 Sample: Visual Studio 2005 Templates. They provide information on Using the Rules object model, which allows you to programmatically create or access most rules supported by the Outlook Rules Wizard (Rules sample), Implementing a form region for an Outlook contact item (Travel Agency sample) and Adding a custom task pane to an Outlook AppointmentItem (Prepare Me sample)

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