Exchange Messaging Outlook
Volume 13, Number 12

Issue Date July 24 2008

This issue sponsored by:  Sherpa SoftwareSonasoft SonsafeSirana AppAnalyzer

Today's highlights:

Regular features:

 

Moving Exchange Groups

by Michael B. Smith, MCSE/Exchange MVP

As you’ve learned from earlier articles, Exchange and Active Directory are tightly connected. One of the ways that Exchange uses Active Directory is to store various security groups that contain members who have special privileges within an Exchange organization. In Exchange 2000 and Exchange Server 2003, there were only a few groups. The Exchange Enterprise Servers group was a domain local security group created in the root domain of an Active Directory forest, and it contained as member all of the domain global security groups that which exist in each Active Directory forest where Exchange was installed. All of these groups are named Exchange Domain Servers. The Exchange Enterprise Servers group was created by forestprep, and the Exchange Domain Servers group was created by domainprep. All of these groups were required to be present in the default Users container for that domain (that is, for the Active Directory domain named example.com, they had to be present in example.com/Users or CN=Users, DC=example, DC=com). There was also a third possible domain global group, Exchange Services, created by the installation of the Active Directory Connector.

In Exchange 2000 and Exchange Server 2003, if you moved these groups outside of the default Users container, then setup would fail and the next time that System Attendant restarted (e.g., the next reboot of the Exchange Server), well it would actually fail to start. Note that this included use of the special utilities redirusr and redircmp (described in KB 324949). If you put those utilities to use, you would manually have to move the groups back to the default User container.

In Exchange Server 2007, Microsoft changed this behavior and created an organizational unit off the forest root domain especially for Exchange’s use. At RTM, there were five universal groups in most environments and another was added with service pack 1. Those groups are:

  • Exchange Organization Administrators
  • Exchange Public Folder Administrators (added in SP1)
  • Exchange Recipient Administrators
  • Exchange Servers
  • Exchange View-Only Administrators
  • ExchangeLegacyInterop

The last group, ExchangeLegacyInterop, is only present if PrepareLegacyExchangePermissions was executed (that is, if the Exchange environment was upgraded from Exchange 2000 or Exchange Server 2003). Along with the elimination of Administrative Groups and Routing Groups in Exchange Server 2007, these groups actually allow for a simplification of Exchange administrative privileges (more on that in our next article).

Another feature provided by Exchange Server 2007 is that these groups may be moved anywhere within a forest. While they are created in the forest root domain, Active Directory provides a feature known as otherWellKnownObjects which Exchange uses for locating these groups. As a quick sidebar, every object in an Active Directory has a GUID attached to it. A GUID is a Globally Unique Identifier. Active Directory provides an interface where any object - including a group - can be accessed using the GUID, instead of using the object’s name. And that GUID can be anywhere in the entire forest. Also, using the otherWellKnownObjects functionality, it is possible to register a set of GUIDs that are to be tracked (loosely stated) by Active Directory as they are moved from place to place. For the Exchange groups, these objects are tracked at CN=Microsoft Exchange, CN=Services, CN=Configuration, DC=example, DC=com (for the example.com forest, and the Configuration container of every domain in that forest).

A final comment about moving these groups… If you are in a single-domain environment, you will have no issue with executing a move, whether using the GUI or a script. However, if you are moving the groups from one domain to any other domain, you must ensure that you execute the move from the domain controller holding the RID master FSMO role of the source domain.

Resources:
Domainprep utility does not work if Exchange Enterprise Servers group and Exchange Domain Servers group moved to a new container
http://support.microsoft.com/default.aspx/kb/260914 

Redirecting the users and computers containers in Windows Server 2003 domains
http://support.microsoft.com/default.aspx/kb/324949 

IADsContainer::MoveHere Method
http://msdn.microsoft.com/en-us/library/aa705991(VS.85).aspx 

Printing 15 Minute Calendars

I know what you're thinking "Not another calendar printing bug!" No, this time its just a change in behavior between older versions and Outlook 2007, caused by a change to a wider rule. If all of your appointments are in Outlook you may not appreciate the wider rule; anyone who "pencils in" appointments or adds handwritten notes will appreciate the extra space. Unfortunately the cost for this extra space comes from the number of hours you can include in a printout at each time interval. If you're used to printing 12 hours at 15 minute intervals, you’ll need to reduce the hours printed to no more than 8 1/2 hours. For 10 minute appointments include no more than 5 1/2 hours, 3 1/2 hours for 6 minute spans, and 2 1/2 hours for a 5 minute interval.

As always, what you see on the screen plays a part in what print options are available. If you need a 15 minute printout, you'll need to set the calendar to 15 min increments (or smaller) before printing. Choose the hours to include in the printed copy in Page Setup before printing.

Update: iPhone - Calendar Sync Errors

We don't have a fix yet for the disappearing appointments but we have two workarounds which may help users until Apple releases an update.

If reminder is changed in any way after syncing to the iPhone, the appointment disappears from the Day/Week/Month view in Outlook. This occurs whether the change is done either in Outlook or on the iPhone or automatically by dismissing the reminder once it pops up. Either way the appointment disappears from Day/Week/Month view on the next sync. The appointments aren't deleted from your calendar, they just aren't visible in the Day/Week/Month view after you dismiss the reminder. If you need to see them on the calendar, snooze the reminder for 2 weeks instead of dismissing it. If you need to see the appointments on your calendar longer than 2 weeks, you can type a new time in the snooze dialog, ie, 6 weeks.

Recurring events that have no end date appear to be a problem as well. Set an end date to all recurrences - i.e., rather than go on forever, set them to end in 2012.

For the latest information, see iPhone, Outlook, and disappearing appointments
http://www.slipstick.com/problems/iphonesync.asp 

Exchange Quick Tip: Using Images in OWA signatures

An OWA user asks: "How do we add the company logo to our signature in OWA? We always get a red x in place of the picture."

OWA's signature needs an image that is stored on a server that is publicly accessible from the internet, so that anyone outside of your company can download the image. To make it easier to insert the image, create the signature in an HTML editor (or in Outlook) then paste it into the signature editor in OWA.

Tip: If your company logo is on the public website, copy the logo from the website then paste it into OWA's signature editor.

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New Utilities

Active Directory Command Center
http://www.mevensoft.com/index.php?p=1_4 
Active Directory Command Centre is a tool that lets the administrator easily create/modify/remove and export active directory objects. Beta version .95

MAPILab Reports 2008
http://www.slipstick.com/redirect.asp?id=reports 
The solution provides reports about the state of enterprise IT-infrastructure, security audit, inventory of hardware and software, and preparation for migration and upgrade. The product's historical and statistical reports allow changes in infrastructure to be clearly presented and evaluated, so that accurate prognoses and relevant development plans can be made. Agentless data collection. Reports on Active Directory, Exchange Server, local computer resources.

OWANotify
http://www.owanotify.com/ 
OWA Notify is a system tray Outlook mail icon for Outlook Web Access users. It checks your Exchange account for new mail via the WebDAV protocol. With OWANotify, you can monitor Exchange mail for multiple mailboxes, even residing on different servers. Works with NTLM or Forms Based Authentication.

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Updated Utilities

Outlook Printer
http://www.slipstick.com/redirect.asp?id=olprinter 
Print your Outlook Emails the way you want. Outlook Printer allows you ro customize the printing of your Outlook mails with an easy to use interface. Prints incoming e-mails automatically.

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Other Resources

iPhone, Outlook, and disappearing appointments
http://www.slipstick.com/problems/iphonesync.asp 
Suggested workarounds for problems with the iPhone and Outlook calendar syncing.

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New Exchange Knowledge Base Articles

A MAPI application may close unexpectedly when you use an Exchange MAPI application to connect to an Exchange 2007 server that is running Windows Server 2008
http://support.microsoft.com/?kbid=951192 

Description of the security update for Exchange Server 2003 Service Pack 2
http://support.microsoft.com/?kbid=950159 
Update for security bulletin MS08-039

MS08-039: Vulnerabilities in Outlook Web Access for Exchange Server could allow elevation of privilege
http://support.microsoft.com/?kbid=953747 

The From field and the Organizer field are not retained in a meeting request that contains an attachment in an Exchange 2003 environment
http://support.microsoft.com/?kbid=951214 

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New Outlook Knowledge Base Articles

Description of the Outlook 2003 hotfix package: July 11, 2008
http://support.microsoft.com/?kbid=955163 
Caracas was added as a new time zone to Microsoft Exchange Server and to Collaboration Data Objects (CDO). However, Outlook 2003 does not write the correct Caracas time zone information for CDO or for Exchange Server to use.

Description of the Outlook 2003 hotfix package: July 11, 2008
http://support.microsoft.com/?kbid=955357 
If your calendar is unselected in the Calendar view in Outlook 2003, you may receive an "Unable to display the folder" error message when you switch to the Calendar view.

Description of the Outlook 2007 hotfix package: July 10, 2008
http://support.microsoft.com/?kbid=955145 
When you use a POP3 account and try to open a Word 2007 or Excel 2007 attachment in an Outlook 2007 e-mail message, the attachment is slow to open.

Personal folder files and database files are unsupported on a home network that uses Windows Home Server
http://support.microsoft.com/?kbid=955690 

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