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Greetings! Welcome to Vol. 9, No. 10, Aug 20, 2004, of Exchange
Messaging Outlook, a biweekly newsletter about Microsoft Exchange
and Microsoft Outlook. Today's highlights:
Regular features:
- New utilities
- Updated utilities
- Other Resources
OUTLOOK MVPS BAKER'S DOZEN LIST OF FEATURES OUTLOOK NEEDSLast week, eWeek published a list of 12 things David Coursey thinks
Outlook is missing in
A Dozen Things Outlook Doesn't Do-but Should. This week
I'll share the features the Outlook MVPs think are most needed. I'm opposed to adding features that third party developers have on
the market, and most of David's suggestions are already addressed by
third party developers or have simple workarounds available. I'd
rather see Microsoft spend the time and money on improving existing
features or adding completely new ones, not driving third party
developers out of business.
The wishes on this list are in no particular order. Some are good
candidates for third party developers; others need to be built into
Outlook.
- Flag or highlight folders. I have a lot of folders in my mailbox
and in Public Folders. I would love to be able to change the folder
colors or flag them in some way to make some of them easier to spot.
The Favorite folders list helps a little, but once you get 10 or so
folders on the list, it's less useful.
- Customize the Navigation pane. I want to create my own navigation
pane modules, so I can have my Newsgator folders in their own
navigation pane. I want another navigation module for my NNTP for
Outlook folders. Maybe a module for my IMAP store too.
- Public folder navigation module. The folder list is nice, but I
have a lot of folders and browsing for them is slow. It would be
nice to have the public folders in their own module.
- Mark folders hidden in the mail module. We can remove folders
from the Calendar, Contacts, Notes, Tasks, and Journal modules. Why
can't we remove them from the Mail module?
- Editable rules. Working in the Rules Wizard is slow. I want to
export my rules to a file, edit the file in notepad and import. XML
format would be icing on the cake.
- Print rules. Why can't we print out our rules? Some people like
to keep a written record of their settings; I want to be able to ask
people for a copy of their rules when I'm troubleshooting problems.
- Better printing all around. Outlook is lousy at printing the
Calendar printing, but there is plenty of room for improvement in
all areas. Printing a message that was sent to a large distribution
list results in a page full of addresses and you can't print just
page 1 or all but page 1 when you print a plain text email. (HTML
uses IE's print dialog and is configurable.)
- Per-contact email accounts. We need an option to be able to
"always send to this contact with this account".
- Attach notes to messages. We can flag messages and type any text
in the flag type field but a 'sticky note' added to the message body
or at the top of the message would be better. (Edit, Edit message is
unacceptable because it changes the original message.) This feature
request comes close to breaking my rule about not requesting
features already supplied by third party developers --
OutNote is close to what I
want, but it doesn't work the way I want my wish to work.
- A better Resend. Forward adds the original header
information, why can't resend do something similar and retain
the original recipient's in the address fields? A flag or a text
block that says 'this message was originally sent on [date] and
[time] to [addresses]' is needed.
- While we're talking about message headers, why can't we
customize the address block used on replies and forwards?
- VTODO support. iCalendar and vCard are Internet standards that
allow calendar and contact interoperability among a variety of
client and server applications. Outlook only partially supports
iCalendar, and that support doesn't extend to VTODO or VJOURNAL. The
ability to use ASP.NET or other web code to serve up tasks to the
Outlook user with simple iCal/VTODO code would be a major
enhancement for web developers and end users. Complete support for
the iCal standards is a must.
- Time zones. Give us the ability to set absolute times as well as
relative times. I want some appointments at 10 AM local time,
regardless of what time zone I'm in.
FROM THE MAILBAG: OUTLOOK 2000 WON'T CLOSEA problem plaguing many readers the last couple of weeks involves
Outlook 2000 not shutting down properly. In every instance, some
computers on the network are running Outlook 2003 and the users are
accessing the mailbox using both Outlook 2003 and 2000.
This is a known issue after Outlook 2000 is used to open your
mailbox after accessing it using Outlook 2003 or if another user
viewed your shared Calendar with Outlook 2003. You can try always
opening Outlook 2000 using the /cleanfreebusy switch, but if that
fails to correct the problem, you'll need to call Microsoft for the
hotfix.
Outlook 2000 Post-Service Pack 3 Hotfix Package: January 13, 2004
If you have problems with any version of Outlook not closing, the
cause is most likely an add-in that accesses the message store. When
an add-in is still using the message store and you close Outlook, it
remains running in Task manager until the other application exits.
You'll need to identify the program that is using the message store
and close it before closing Outlook. A list of applications known to
cause problems is at
http://www.slipstick.com/problems/close.htm.
FROM THE MAILBAG: MY CONTACTS ARE MISSING!The past couple of weeks also brought a lot of mail from readers who
"lost their Contacts." They can see them in the contacts folder but
they are not in the address book. This happens most often when
Outlook is upgraded or a new computer is configured using the old
message store.
If you have Contacts in the Contacts folder but they are not
accessible when you click on the To button, check these settings: Step 1. Make sure the Contact folder is enabled as an email address
book. Right click the Contacts folder, choose Properties then
Outlook Address Book. Is the box to enable as email address book is
checked? If not, add a checkbox and it should work as expected at
this point.
Step 2. If the box is grayed out, you'll need to go to Tools | Email
Accounts, choose View or change existing directories or address
book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it
and close then restart Outlook and repeat these steps to add it. RATINGS RAFFLE
Slipstick.com's Ratings Raffle is winding down, if you haven't voted
yet, do so now. Choose a category and vote for your favorite
utilities in the category to be entered into the drawing to win a
book. There will be five winners a week until the prize box is
empty.
During the contest, you're limited to one entry person and can only
vote in one utility category, but you can vote for as many of your
favorite utilities in that category as you want. When the prizes are
gone later this summer, you'll be able to come back and rate the
utilities in the other categories.
Winners for weeks 11 and 12:
Mary Lou Gomez, Tx; Scot Wilcox, IA; Brian Williams, CA; Rick
Levine, Redmond; Alexey A. Kuznetsov, USA; Amir; Ran Barton; Nasir
Siddiqui, NV; Damian Soto, Switzerland; Peter Carĝe, Denmark; Tom,
Here; Kevin Young, Alberta, Canada; and Cathy Ciesielski, PA. Congratulations Winners! For a list of prizes, winners, and rules, see
http://www.slipstick.com/books/contest.htm.
To vote for your favorite utilities, go to
http://www.slipstick.com/contest/default.aspx.
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