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Exchange Messaging Outlook
Volume 8, Number 15

 

Greetings! Welcome to Vol. 8, No. 15, 29 Oct 2003, of Exchange Messaging Outlook, a biweekly newsletter about Microsoft Exchange and Microsoft Outlook.

Today's highlights:
  • Microsoft Office System 2003 Launch
  • Configuring the "classic" interface in Outlook 2003
  • More Outlook 2003 view tips
  • Business Contact Manager FAQ
  • New Outlook 2003 form script security settings
  • Looking for the old MSDN interface?
  • OutlookCode.com celebrates one-year anniversary

Regular features:

  • New utilities
  • Updated utilities
  • Other resources

 

Microsoft Office System 2003 Launch

It was fun to be in New York City last week for the official Office 2003 launch, especially when Bill Gates demonstrated some of the nicer new features in Outlook 2003 with ease. (See photos on our web site.) Several of the other Outlook MVPs were there, and we often found ourselves answering questions from the other Office MVPs about various Outlook features and gotchas.

We're already seeing a bunch of questions about Outlook 2003 in the public newsgroups and on the outlook-users mailing list (see http://www.slipstick.com/outlook/outlook-users.htm). Some of the more common issues involve the new Unicode .pst files (limited in size only by your hardware and operating system) and the new Cached Exchange and RPC over HTTP modes of connecting to Exchange Server. Both are on our list of articles to add to the web site. In the meantime, you can get more information on Outlook 2003's new features from http://www.slipstick.com/outlook/ol2003/newfeatures.htm.

Configuring the "classic" interface in Outlook 2003

A lot of usability research backs up the ideas behind new layout in Outlook 2003, with its three columns for navigation pane, item list and reading pane. Putting the reading pane on the right instead of at the bottom allows Outlook to show up to 40% more text per message, making it less likely that you'll need to scroll or open a message to read the full text. The item list uses two lines per message not just to display basic header information in a narrow column but also to give you a larger click target for the Quick Flag column on the right side of the item list. Even if you don't like the new interface at first, I urge you to try it out for two weeks, especially in conjunction with the new search folders feature, before you decide to revert to the classic Outlook layout.

But if you eventually feel that you must switch, here's how to make your changes apply to all message folders, at least to those where you haven't already tried to tinker with the view. The key is to modify the basic saved Messages view. Follow these steps:

  1. Choose View | Arrange View | Current View | Define Views.
  2. Select the Messages view, click Modify, and then click Other Settings.
  3. In the Other Settings dialog, uncheck the Show items in groups box.
  4. Under Reading Pane, choose Bottom. If you want the reading pane to occupy less space, check Hide header information. You could also turn the reading pane off completely and turn AutoPreview on instead.
  5. Uncheck the Use multi-line layout in widths smaller than xxx characters box, and then select Always use single-line layout.
  6. Click OK, and make any changes you want to fields or other view settings. Then click Apply View to display the current folder with this more "classic" Outlook view, with the navigation pane on the left, the items list on top, and the reading page on the bottom.

Since you've customized the base Messages view, this is the view you should see when you switch to any other mail folder, unless you previously customized the Messages view in that specific folder. I've seen cases where the grouping and preview pane header settings don't "stick" the first time, but you can always go back to the Messages view options and reset them the way you want.

One thing I haven't figured out is how to get the Folder List or Shortcuts to appear first when you start Outlook, but I have a few ideas. Stay tuned!

More Outlook 2003 view tips

Outlook views have been one of my favorite topics for years, so it's exciting to be able to offer more tips for the new Outlook 2003 layout:

Tip #1: In the new Outlook 2003 view, do you want to show the size in the item list, as well as the sender, date/time, and subject? You can add a third line to each item in the list. Right-click the Arranged By heading, and choose Custom from the pop-up menu. In the Customize View dialog, click Fields. At the top of the Show Fields dialog, change the "Maximum number of lines in multi-line mode" from 2 (the default) to 3.

Tip #2: Want to see the size without adding another line? Just pause your mouse over the message in question. After a moment, a screen tip will appear with the size and the complete Received date.

Business Contact Manager FAQ

Included in the Professional and Small Business Editions of Office 2003 is a new add-in for Outlook, Business Contact Manager. BCM is aimed at the solitary salesperson who needs more tracking capability than Outlook itself has out of the box. It has some significant limitations -- it doesn't work if you connect to an Exchange mailbox and you can't share your data -- but it does a better job than Outlook alone of tracking email messages automatically and has some detailed reports built in.

We've launched a Frequently Asked Questions page for BCM at http://www.slipstick.com/bcm/bcmfaq.aspx, where you can browse different categories of questions or read all the questions and answers we've assembled so far.

New Outlook 2003 form script security settings

If forms in a shared Exchange mailbox folder are acting strangely under Outlook 2003, it could be due to a new setting. By default, Outlook 2003 does not allow forms in shared mailbox folders to run script. You can change the setting by choosing Tools | Options | Other | Advanced Options and checking the box for Allow script in shared folders.

A similar setting for form script in public folders is enabled by default. We're a bit baffled as to why Microsoft included these options`in the user interface rather than exposing them only in the registry. See http://www.slipstick.com/dev/ol2003problems.htm#mailboxscript if you need the registry entries so you can set these values for users in a logon script or with the deployment tools in the Office Resource Kit.

Looking for the old MSDN interface?

The Microsoft Office Developer Center launched a new interface last week at http://msdn.microsoft.com/office/. You won't easily find any Outlook 2003 content (the one important Outlook 2003 article isn't linked to the new developer site), and the new table of contents doesn't make it easy to locate the old content, all of which is still relevant. We figured out the trick, though: Visit any technical article you can in the new interface, then click on the link at the top labeled "See This in MSDN Library." That will switch the navigation pane on the left-hand side to the MSDN Library interface, which will let you browse easily to Office Solutions Development / Microsoft Outlook to get to the existing Outlook content.

You're probably wondering what that one important Outlook 2003 article might be. It's "Important Security Notes for Microsoft Outlook COM Add-In Developers" at http://msdn.microsoft.com/library/en-us/odc_ol2003_ta/html/odc_olsecnotescomaddins.asp. This article lists the additional properties for which Outlook 2003 displays security prompts and explains that, by default, Outlook 2003 in standalone environments trusts properly constructed COM add-ins.

OutlookCode.com celebrates one-year anniversary

Happy anniversary to us! Our http://www.OutlookCode.com site -- where Outlook programmers from novice to expert can meet and share problems, ideas and code -- is one year old, having opened its doors on October 23, 2002. Since then, more than 6,000 people have registered in order to be able to download the sample code from Sue Mosher's "Microsoft Outlook Programming - Jumpstart for Administrators, Developers, and Power Users" book. Both registered and unregistered visitors have discussed some 1700 message topics, with the Outlook forms forum seeing the most traffic. Registration is not required to participate in the discussions. Come join us!

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New Utilities

ADAPTCRM
http://www.adaptcrm.com/
Multi-featured CRM system with two-way, live synchronization with Outlook. Back end is either Microsoft SQL Server or Pervasive.SQL. SDK available.

ATTACHTRACKER
http://www.addonmail.com/uk/prodOutlook.htm#attachtracker
Maintains mail history information in the original files on your system, so you don't need to keep the messages around just to know what you mailed to whom. Replaces attachments on sent messages with a link to the file on your hard drive.

BONGOSOFT ANTISPAM
http://www.bongosoft.com/products.htm
Challenge/response anti-spam tool also using white lists and black lists.

FOLLOW UP REMINDER
http://www.sperrysoftware.com/Outlook/Follow-Up-Reminder.asp
Adds a "Send with Follow Up" button that sends the message and sets up reminders to help you keep track of whether recipients have responded to the message. Reminders are automatically cancelled when the recipients reply.

NORTON ANTISPAM
http://www.symantec.com/antispam/
Analyzes messages from POP accounts using whitelist, blacklist, and "intelligent" methods, adding a "spam" label to the subject of suspected junk messages. Can also work with Hotmail and MSN accounts. Blocks popup, pop-under, and banner ads.

OUTLOOK ATTACHMENTS TO FOLDERS
http://www.rsoutlook.com/us/oattfold.htm
Move file attachments to either a system folder or another Outlook folder (perhaps in a personal folders .pst file). User can choose which types of files to move.

OUTLOOK REMINDERS BY EMAIL
http://www.rsoutlook.com/us/ormdemail.htm
Forward Outlook reminder information to an email address (such as a mobile phone). For Outlook 2000 or later.

REAL ESTATE MANAGEMENT SYSTEM
http://www.sonomaenterprises.com/outlook.htm
Manage real estate contacts, property locations, and campaigns from within Outlook.

REALLEGAL PRACTICE MANAGER
http://www.reallegal.com/practiceManager.asp
Comprehensive legal practice management software for managing clients and cases. Workflow items created in the tool appear in Outlook using Exchange Server, and vice versa.

RELATIONSHIP SECURE
http://www.relationshipsecure.com/
Request updated information from Outlook contacts and process responses automatically. Remind you about contact-related events and send email greeting cards. Keep track of contacts you haven't heard from in a while. All data is local to Outlook, with nothing stored on an external server.

VCARD CONVERTER OUTLOOK ADD-IN
http://www.sperrysoftware.com/Outlook/VCard-Converter.asp Bulk export of Outlook contacts to vCard .vcs files.

XKEY
http://www.seasidesw.com/products/xkey.htm
A portable Exchange mailbox on a USB keychain drive, accessible for online or offline use from any machine with a USB port, using a browser interface. No software setup required; everything is on the device, with no traces to be left on the host computer. Strong encryption protects the data.

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Updated utilities

ATTACHMENT SAVE
http://www.sperrysoftware.com/Outlook/Attachment-Save.asp
Version 3.1 of this tool for automatically saving attachments adds a new feature for replies and forwards -- replacing the link that Attachment Save adds to the message with the original file. It also prompts the user to delete the file when the message that originally contained the attachment is deleted and displays a paperclip icon to show that the item has an attachment, even though the attachment is now saved to a system folder, not in Outlook.

COMMON WORSHIP - LECTIONARY 2003 TO 2004
http://cofe.anglican.org/commonworship/resources/csvfile.html
Anglican church daily Bible readings in .csv or Excel format, suitable for importing into Outlook. Free.

E2GO 2003
http://www.vialto.com/enterprise.htm
The latest version of this tool for providing voice access to Exchange mailboxes and corporate directories adds support for Exchange 2003, allows you to respond to email messages by recording sound files, and adds the ability to delete messages by voice command.

FRANKLIN COVEY PLANPLUS FOR OUTLOOK
http://www.franklincovey.com/planplus/features.html
Version 2.0 of this productivity tool embracing the Franklin Covey system adds support for Outlook 2003 and Exchange 2003, support for Tablet PC devices, and a note-taking feature for capturing, annotating, and sharing notes.

ONTRACK POWERCONTROLS
http://www.ontrack.com/powercontrols/
Version 2.0 of this tool for searching and restoring Exchange mailbox data directly from .edb files improves the search capability with Boolean and search again functions, adds support for recovering data from log files, adds the ability to view email attachments, and adds the ability to restore an online backup, including those from major backup tools, to an alternate non-Exchange system.

STAMPS.COM
http://www.stamps.com
Version 3.5 of this application for printing U.S. stamps and shipping labels supports Office 2003 and adds support for insurance and several other special mailing services. You can also now send recipients notification messages that help them track the package.

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Other resources

ADDING LOCATION INFORMATION TO AN APPOINTMENT'S SUBJECT
http://www.windowsitpro.com/MicrosoftExchangeOutlook/Article/ArticleID/26824/26824.html
Outlook VBA sample to monitor the Calendar folder and automatically append the location to the subject of appointment items in order to transfer the location information to a PDA.

BUSINESS CONTACT MANAGER FAQ
http://www.slipstick.com/bcm/bcmfaq.aspx
Included in the Professional and Small Business Editions of Office 2003 is a new add-in for Outlook, Business Contact Manager. BCM is aimed at the solitary salesperson who needs more tracking capability than Outlook itself has out of the box. We've launched a Frequently Asked Questions page for BCM where you can browse different categories of questions or read all the questions and answers we've assembled so far.

CDO 1.2.1 AND CDONTS APPFARM SAMPLE APPLICATIONS
http://www.microsoft.com/downloads/details.aspx?familyid=70e27fe0-028d-400a-9bcf-24ba4f04f024&displaylang=en
A fat 28MB download of all the AppFarm applications -- mostly CDO and Extended MAPI, but some others -- dating from the Exchange 5.0 era: Launcher, ExPrint, OrgChart, and many other favorites to learn from.

DEAL WITH MULTIPLE OBJECT VERSIONS
http://www.ftponline.com/vsm/2003_12/magazine/features/reynolds/
Article, with sample code, describing how to use classes and inheritance to maximize the use of static binding in Visual Studio .NET applications that need to support multiple versions of Outlook.

DEMO: FLAG IT, FILE IT, FIND IT FAST IN OUTLOOK
http://office.microsoft.com/assistance/preview.aspx?AssetID=HA010930831033&CTT=98
Demonstration video showing how to use the expanded message flags and search folders in Outlook 2003 to organize mail more effectively.

DEMO: MANAGE JOB-CANDIDATE E-MAIL USING SEARCH FOLDERS
http://office.microsoft.com/assistance/preview.aspx?AssetID=HA010929141033&CTT=98
Demonstration of how to create a search folder using this new Outlook 2003 feature

GFI EMAIL SECURITY TESTING ZONE
http://www.gfi.com/emailsecuritytest/
Five new tests provide a way to check whether your system is vulnerable to some of the latest potential mail virus exploits.

TOP 10 TASKS FOR NEW EXCHANGE ADMINISTRATORS
http://www.microsoft.com/exchange/techinfo/administration/toptentasks.asp
How to steps to get you started setting up users, configuring Exchange to accept mail from the Internet, and other basic tasks.

TRAINING COURSES FOR OUTLOOK 2003
http://office.microsoft.com/training/courselist.aspx?CategoryID=CR061832721033&CTT=98
Free self-paced lessons from Microsoft, each under an hour

UNDERSTANDING AND DEPLOYING EXCHANGE 2000 ACTIVE DIRECTORY CONNECTOR
http://www.microsoft.com/downloads/details.aspx?FamilyId=C763B584-C511-4687-B27F-A13A8F82D4C8&displaylang=en
Detailed (143 page) Word document on planning and deploying Active Directory Connector to facilitate a migration from Exchange Server 5.5 to Exchange 2000 Server.

UNDERSTANDING FRONT-END SERVERS
http://www.windowsitpro.com/microsoftexchangeoutlook/article/articleid/40371/40371.html
Comparison of two models of front-end/back-end server architecture for Outlook Web Access in Exchange 2000 or 2003.

USING ISA SERVER WITH EXCHANGE 2003
http://www.microsoft.com/downloads/details.aspx?familyid=2ee9e6c2-1b9d-49b6-a751-0ec0ad849f8b&displaylang=en
How to deploy ISA Server 2000 with Service Pack 1 and Feature Pack 1 as a firewall server to protect your messaging environment.

WHEN OOF DOESN'T WORK
http://hellomate.typepad.com/exchange/2003/10/when_oof_doesnt.html
How to get rid of a nonfunctional Out of Office rule using Mdbvu32.exe

New code samples at http://www.outlookcode.com:

Get a folder's path with CDO
http://www.outlookcode.com/codedetail.aspx?id=206

How to determine whether Outlook is visible
http://www.outlookcode.com/codedetail.aspx?id=202

Retrieving the default profile name from the registry
http://www.outlookcode.com/codedetail.aspx?id=203

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ISSN 1523-7990
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Updated Jul 30 2006

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