This question is from an administrative assistant who needs to forward mail for other people.
Is there any way to change the Reply To address or the From field so that the recipient doesn't reply to me and make me forward their response to the original sender? I don't need to be a delegate because I don't need to do anything other than have a list of emails I can choose from for the Sender of the message. Is this possible?
Sure it's possible. There are two solutions to this problem: you can use the Have Replies Sent To field in Message Options or have Send as or Send on Behalf of permission on the original sender's mailbox.
To use the Reply to address in Outlook 2010 and Outlook 2013, click the Direct Replies to button on the Options tab while composing the message.
Select or enter a different email address in the Have replies sent to field. When you use this field, the message will appear to come from you, but the replies should be sent to the address you entered.
Send as or Send on behalf of
If you want the message to appear to come from the person who asked you to forward the message, the Exchange administrator needs to give you Send as or Send on behalf of permission on the mailboxes.
Either permission can be given without giving full delegate permission but the Exchange Admin needs to set it up. When you send a message for the person, you'll type their name in the From field of the message.
Malcolm says
is it possible to setup so that replies to all sent of behalf of emails go back to the person the email is being sent on behalf of or does it have to be set manually for every email?
Danni Webb says
What about auto-forwarding, and if the original sender is external?
I want to have a rule to auto-forward certain messages from outside the organisation, but I want the original sender to be in the "From" field, not me ... is that even possible?
(This is the sort of problem that makes me pine for Eudora and the days of Redirect instead of Forward)
Diane Poremsky says
When you use exchange, you would need to redirect to keep the original sender (and it usually doesn't work with outside addresses because you need send as permission on the address).
You can forward as an attachment and the recipient can drag the message to their inbox and reply directly to the sender.