Volume 22 Issue 32

Today's Highlights:

• Anti-phishing measure coming to Office 365 and Outlook.com
• Unified inbox for multiple accounts
• Turn off Paragraph marks in Inline Reply
• Reminder dialog buttons

Anti-phishing measure coming to Office 365 and Outlook.com

Coming soon to Office 365 and Outlook.com email accounts: changes in how the From address is validated to prevent phishing.

All messages must include a From address; messages without a From address will be considered spam and moved to the Junk mail folder or Deleted items, per the users junk email settings.

Administrators should note that this change can affect auto-replies. Administrators for Office 365 business and enterprise subscriptions will be able to override this change for inbound mail using IP allow lists or Mail flow rules, however, it cannot be overridden for outbound mail.

These changes will go into effect November 9 2017.

For more information see How Office 365 validates the From: address to prevent phishing (Office.com)

Unified inbox for multiple accounts

A popular request is for a unified inbox in Outlook 2016 for Windows, much like the unified inbox in the Outlook app. While you can use Instant Search to view messages from all accounts together, it’s not persistent and needs to be reset anytime you change folders.

For Instant Search, you’d use folder:Inbox received: (this week) and set the search scope to all mailboxes. See How to Create a Unified Inbox View for a macro to automate the process.

Turn off Paragraph marks in Inline Reply

Several users had a problem with paragraph marks showing in the inline reply pane:

How do I get rid of paragraph marks when replying in the Reading Pane? I can switch them on and off in a separate window and made the default for a new window with paragraph marks off but they still appear when replying in the Reading pane.

The message ribbon for Inline Reply doesn’t have the paragraph mark toggle, so you need to turn it off in the opened message form.

Pop the message out of the reading pane and press Ctrl+Shift+8 or click the paragraph icon button on the Format Text ribbon. Next, Close the message - do not send it! If you send the message, this change only applies to the current message, not globally to all new messages.

If the paragraph icon is not highlighted or Ctrl+Shift+8 doesn’t turn if off, you’ll need to turn it off in Options (from a popped-out compose message window). From compose message form, go to File, Options, Mail, Editor Options, Display then uncheck Paragraph marks. When you change the setting in this dialog, it automatically applies the changes globally.

Tip: The zoom settings in the compose message form are persistent if you adjust the zoom then close the message without sending it.

Reminder dialog buttons

While we’re complaining about Outlook features, another issue that generates complaints on a regular basis is the buttons on the reminder dialog.

I updated to Outlook 2016 (using Office 365). I do not see the "Open" button on the reminder dialog. I can right click to open an item, but no button. Where did the open button go?

They removed buttons to clean up and streamline the dialogs. In addition to right-clicking and choosing Open, you can just double click on the selected reminder to open it or press Enter if it is selected.

When you need to open multiple items, select them then press Enter. It’s not as obvious as an Open all button, but it works.

To complete a recurring task and regenerate the next task, don’t click the Dismiss button as this will dismiss the reminder; right-click and choose Mark complete.

New & Updated Exchange KB Articles

How to manually create additional Outlook 2016 profiles with ZeroConfigExchange in place
https://support.microsoft.com/kb/4046818

Resources in Exchange don't respond to meeting requests
https://support.microsoft.com/kb/2005631

You  can't change properties of a mailbox that was moved to Exchange Server 2013 in Office 365 dedicated and ITAR
https://support.microsoft.com/kb/2929198

New & Updated Office 365 KB Articles

"Please wait" displayed indefinitely when Office 365 Home Premium is installed
https://support.microsoft.com/kb/4051716

About two-step verification
https://support.microsoft.com/kb/12408/

Fix Outlook account problems in Office 365 for business
https://support.microsoft.com/kb/4026135

Get calendar insights with Cortana - Cortana Help
https://support.microsoft.com/kb/4046501

How to interpret events in near Real-Time Logs (nRTL) in Office 365 Dedicated/ITAR
https://support.microsoft.com/kb/3164157

How to use the Problem Steps Recorder in Office 365 Dedicated/ITAR
https://support.microsoft.com/kb/3035258

Information about profile picture synchronization in Office 365
https://support.microsoft.com/kb/3185286

Office 365 users can't open or view attachments in Outlook Web App
https://support.microsoft.com/kb/2852113

Sync your calendar with Cortana - Cortana Help
https://support.microsoft.com/kb/4046492

You can't send or reply email from Outlook.com, Office 365, or Exchange in iOS 11.0 Mail app
https://support.microsoft.com/kb/4043473

You can't change properties of a mailbox that was moved to Exchange Server 2013 in Office 365 dedicated and ITAR
https://support.microsoft.com/kb/2929198

You can't connect to Skype for Business Online, or certain features don't work, because an on-premises firewall blocks the connection
https://support.microsoft.com/kb/2409256

New & Updated Outlook KB Articles

App passwords and two-step verification
https://support.microsoft.com/kb/12409

Email stuck in the Outbox in Microsoft Outlook
https://support.microsoft.com/kb/2663435

How to manually create additional Outlook 2016 profiles with ZeroConfigExchange in place
https://support.microsoft.com/kb/4046818

Items disappear or are not visible in an Outlook folder
https://support.microsoft.com/kb/2530570

Leave a copy of the message on the server is missing in Outlook
https://support.microsoft.com/kb/2671941

Microsoft Dynamics 365 for Outlook is unable to render webpages after installing the October 2017 Microsoft Outlook security update
https://support.microsoft.com/kb/4049314

Outlook 2016 for Mac crashes when a Proxy Auto Configuration file is used
https://support.microsoft.com/kb/4042151

Reminders in Outlook do not appear
https://support.microsoft.com/kb/2787708

How to remove the "Get and set up Outlook Mobile app on my phone" option from Outlook 2016
https://support.microsoft.com/kb/4010175

You can't send or reply email from Outlook.com, Office 365, or Exchange in iOS 11.0 Mail app
https://support.microsoft.com/kb/4043473

Other Resources

BCM Errors after October 2017 Outlook Update
How to fix BCM error message: 'Business Contact Manager for Outlook could not complete your last action or action. Please try again' after installing the October 10 2017 security update.

Custom Form Security Changes
In the September 12 2017 security update, Microsoft disabled custom form script functionality. Forms with code behind them generate this error message: To help prevent malicious code from running, one or more objects in this form were not loaded. For more information, contact your administrator.

Office Quick Starts
Office 365 training videos, covering the Office applications. Also included is a video for managing Office 365 Home and Business accounts. Downloadable guides for the main Office 2016 applications (Outlook, Word, Excel, OneNote, PowerPoint) are available.

Outlook Folder Homepages are missing
In the Outlook update released on October 10 2017, the Folder Homepages setting was deprecated and removed to close a security vulnerability. Removing the folder home page capability "broke" a lot of applications; this can be fixed by setting a registry key.

Outlook tips & tricks (Microsoft)
Quick tips for Outlook from Microsoft's Office Training Center. Also includes sections for Word, Excel, PowerPoint, and Microsoft Teams.