How to Show Appointments as “Free” by Default

Written by Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999 and involved in IT support since 1985, Diane is the author of several books and video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums. +Diane Poremsky+

2 responses to “How to Show Appointments as “Free” by Default”

  1. Hi Diane, Thanks for the article, quite helpful!

    However for my purposes I need the custom form applied on an Exchange level on a Room Mailbox, basically I want all appointments in the Room Mailbox to be shown as Free. I’ve tried logging on as the mailbox and following your instructions, it works great when creating appointments directly in Outlook. However, when I invite the Room to an users appointment, or directly create the appointment from a users Outlook in the Room calendar, it still says busy. Even if I create a custom form for the shared room calendar in a users Outlook, it doesnt make any difference.

    Can you think of another way I could do it?

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