Exchange Messaging Outlook Volume 13, Number 40

Issue Date February 26 2009 «  Previous Issue | Next Issue  »
This issue is sponsored by Sherpa Software

Today's Highlights:

 
 

Outlook 2007 Cumulative Update

The Outlook dev team is committed to improving performance in Outlook. As a result, the cumulative update which was released earlier this week addresses many performance and reliability issues. It also fixes a number of bugs.

The update contains a number of performance-based improvements for Outlook users. Pain points which were addressed include starting up and shutting down Outlook, switching between folders with large numbers of messages, calendar reliability and consistency, and general responsiveness when performing common tasks around managing e-mail, calendar, and other information. In short, Outlook should run faster and be more responsive, with fewer crashes.

They put a lot of effort into fixing calendar bugs. Users will see fewer duplicate copies of meetings and fewer issues with organizers and attendees having different versions of the same meeting. They should have fewer problems with disappearing and reappearing meetings. Outlook should also do a better job at automatically resolving conflicting edits without generating copies of the items in the Conflicts folder.

The first time you run Outlook after installing this update, there will be a delay while Outlook reprocesses your data files. This processing happens the first time your profile is opened in Outlook and can take a few seconds to a few minutes, depending on the size of your message store. After this initial process, performance should be noticeably improved.

Note that additional file types were added to the blocked extension list. They are: .cnt, .osd, .vbp, and .hpj file extensions.

Also note that if you use the Outlook Live Connector 12.1, you may have duplicate Calendar and Contacts items if all Outlook clients used to access the account are not upgraded to SP2.

Outlook 2007 Cumulative Update White Paper:
http://support.microsoft.com/?kbid=968009 

Outlook 2007 update download:
http://support.microsoft.com/?kbid=961752 

The hotfix described in KB 967688 addresses an issue with accelerator keys in the web browser control when embedded in a mail form. Install it after installing the cumulative update.

New features and bug fixes

While the cumulative update doesn't have any truly "new" features, some old features were updated or fixed. Whether you call them new features or bug fixes, the changes should be welcomed by users.

The one "new feature" I think every Outlook user will love: the ability to set a print range. This one was a long time coming, since Outlook 97 to be exact.

A previously announced change involves issues shutting down Outlook when third party add-ins or utilities are installed. Outlook will do a better job at shutting down completely and you can say good-bye to checking the Tasks Manager after closing Outlook to verify it's really closed. See http://msdn.microsoft.com/en-us/library/dd239276.aspx for more information.

Another helpful feature: the Infobar on messages in the Junk folder will tell you if Outlook's Junk mail filter put the message in the folder or it arrived there by another method. The "other methods" include third party anti-spam software and Outlook's blocked sender list. This should make it easier to troubleshoot false positives, or at least, allow you to rule out (or blame) an overzealous junk email filter.

The distribution list size was increased from 99 to unlimited for Exchange accounts.

A number of issues that caused duplicate items were addressed, including issues involving RSS items, SharePoint items, and meeting requests. In fact, several bugs related to meeting requests were fixed, as were most of the calendar bugs I've written about in past issues of EMO.

Although this doesn't qualify as a new feature, I do want to mention the time zone update tool was removed from Outlook. If you need to update appointments with new time zones, download the tool from Microsoft. Microsoft has recommended using the downloadable tool instead of the built in tool, since not long after the release of Outlook 2007.

Hotfix Delivery and KB Description Rant

As nice as the new hotfix delivery method is over the old "call in to open an incident" way of receiving hotfixes, I'm irritated by the need to a) enter my email address b) and a captcha then c) enter a password to open the hotfix. It came to a head yesterday when I downloaded the new cumulative update patch and closed Outlook during the download, before copying the password.

While I'm complaining, I might as well voice my other complaint about the KB articles that describe Outlook hotfixes – they aren’t very useful. "Description of the Outlook 2007hotfix package" was used at least 30 times in the title of a KB article. I'd rather have a title that tells me what issue the article addresses so I don't have to remember the date a particular hotfix was issued or open each KB article to find out what issue it references.

New Exchange KB Articles

The Information Store service crashes on an Exchange Server 2003 server when you import some personal folders (.pst) files by using the ExMerge.exe tool
http://support.microsoft.com/?kbid=959600 

An MDM device returns a "partial success" message because Exchange 2003 does not recognize the device
http://support.microsoft.com/?kbid=967046 

Event IDs 9567 and 9874 are logged after you install Exchange Server 2007 Service Pack 1
http://support.microsoft.com/?kbid=967518  

New Outlook KB Articles

Outlook 2007 improvements in the February 2009 cumulative update
http://support.microsoft.com/?kbid=968009 

Description of the Outlook 2007 hotfix package (Outlook.msp): February 24, 2009
http://support.microsoft.com/?kbid=961752 
Download for the February 2009 cumulative update

Outlook 2007: New information in the InfoBar for messages in the Junk E-Mail folder
http://support.microsoft.com/?kbid=968383 

Description of the Outlook 2007 hotfix package (Outlook-en-us.msp): February 24, 2009
http://support.microsoft.com/?kbid=967688 
When you create a custom form that has a Web browser control embedded to display the embedded Web page then open an instance of that form and try to use a keyboard shortcut, you receive an error message.

You cannot use the Item.Attachments.Add method to programmatically insert attachments into a specific position in an RTF e-mail message in Outlook 2007
http://support.microsoft.com/?kbid=967677 

Description of the Outlook 2003 hotfix package (Outlook.msp): February 24, 2009
http://support.microsoft.com/?kbid=965495 
This addresses several issues, including the following: Office Communicator crashes occasionally in Emsmdb32.dll when used on a CITRIX terminal server; BeforeItemPaste event does not work when the Search box is used to filter or restrict items in a folder that is not enabled for instant search. See the KB article for the complete list of issues fixed.

Description of the Outlook 2003 hotfix package (Germui.msp, Olkintl.msp): February 24, 2009
http://support.microsoft.com/?kbid=961773 
For German version. When a recipient reads a message in OWA without sending a read receipt, an unread notification is sent to the sender when the message is deleted in Outlook cached mode.

Updated Utilities

Redemption
http://www.dimastr.com/redemption/ 
Supports Outlook 2007. This update contains many new features and bug fixes. See Redemption history for a complete list of changes in this build. Version 4.7.0.1026

Other Resources

Outlook 2007 improvements in the February 2009 cumulative update
http://support.microsoft.com/?kbid=968009 
A pre-SP2 update for Outlook 2007, the February Cumulative Update (CU) contains a large set of the fixes that release as part of the 2007 Microsoft Office suite Service Pack 2 (SP2).

Microsoft Outlook 2007 Programming
http://msdn.microsoft.com/en-us/library/dd492011.aspx 
Three chapters from Sue Mosher's book “Microsoft Outlook 2007 Programming”, are available on MSDN. They are:
* Chapter 5- Introducing Form Regions
* Chapter 17- Working with Item Bodies in Outlook 2007
* Chapter 24- Generating Reports on Outlook 2007 Data

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