Exchange Messaging Outlook
Volume 12, Number 14

Issue Date October 18 2007

   

This issue sponsored by: Sherpa Software ♦ Sonasoft's SonaSafe ♦ Sperry Software ♦ Get Data Explorer View

Today's highlights:

Regular features:


Issues with Outlook 2003 SP3

Any time a service pack is released you can expect issues to crop up and this service pack is no different. We're seeing some issues reported in the public newsgroups, including the following:

AutoCorrect and RTF
If you use RTF formatting and the Outlook editor, autocorrect does not work. At this time there is no fix, other than using Word as your editor if you need autocorrect.

Custom Properties on Custom Forms
If you receive the error message "The custom form could not be opened. An Outlook form will be used instead" when you attempt to open customized Outlook Forms (*.oft) from your file system , you need to either publish the form or disable new security properties added to Office 2003 SP3. Editing two entries in the registry will revert Outlook 2003 to using SP2 form security settings.

For more details on this behavior and "Best practices" for dealing with the security change, including the ability to restore the pre-SP3 behavior, see KB article 907985.

We’re also seeing reports of problems opening and creating new appointments and rending HTML messages sent BCC but as of yet, have not linked either issue directly to SP3. Rebooting appears to fix the appointment problems.

Related articles:

The AutoCorrect feature does not work in Outlook 2003 after you install Office 2003 SP3
http://support.microsoft.com/?kbid=943519

Changes to custom properties in Outlook
http://support.microsoft.com/kb/907985

Microsoft Office 2003 SP3 Breaks Outlook Forms (.oft)
http://www.mcox.com/2007/09/microsoft-office-2003-sp3-breaks.html

Assigning Exchange Administrator Roles

By William Lefkovics

Just as Microsoft introduced roles for Exchange 2007 installations, they also introduced specific roles for Exchange 2007 Administration. Assigning one of these roles replaces the Exchange Delegation Wizard from Exchange 2000/2003 and their three predefined levels of Exchange Full Administrator, Exchange Administrator and Exchange View-Only Administrator:

  • Exchange Organization Administrators
  • Exchange Recipient Administrators
  • Exchange View-Only Administrators
  • Exchange Server Administrators
  • Exchange Public Folder Administrators

The Exchange Public Folder

Administrator role is added in Exchange 2007 sp1. After installing Exchange 2007, administrator roles can be assigned to users or groups. In the Exchange Management Console (EMC), navigate to the Organization Configuration container. Select ‘Add Exchange Administrator’ from the Right Click context menu or the Action Pane in the EMC. This will launch a very simple screen shown in Figure 1. Select the user or group to assign the role to. In the GUI, you have to select the user or group using the navigation window, and you can not assign multiple users or group objects at one time. You would use the interface once for each user or group you want to assign an administrator role to. You can only assign a single role at a time as well. If Exchange Server Administrators is selected, then the section to select an Exchange Server is activated. The Exchange Server Administrator role is not so much a formal role as a means of restricting another role, especially the View Only Administrator role, to a single Exchange server or servers.


Figure 1


When Exchange is installed, it adds a container in Active Directory called Microsoft Exchange Security Groups. Membership in these groups forms the roles assigned through Exchange 2007.

Assigning Exchange administrator roles can also be done using the Exchange Management Shell. Of course, everything you can do in the EMC you can accomplish using PowerShell cmdlets. Adding an Exchange Administrator role is done as follows:

> Add-ExchangeAdministrator -Identity “domain/organizational_unit/username” -Role “administrator_role_name”

The different roles for this cmdlet are listed as OrgAdmin, ServerAdmin, RecipientAdmin, ViewOnlyAdmin, and PublicFolderAdmin. Again, the latter is added with Exchange 2007 sp1. The ServerAdmin role requires assigning the -scope parameter as well defining the server for the role.
Exchange Organization Administrators

This is the grand daddy of Exchange administrator roles with authority over the entire Exchange organization. Any global settings affecting the Exchange organization will require this role, including the ability to assign other Exchange Administrator roles.

Exchange Recipient Administrators
As the name suggests, this role is assigned for administrators to manage Exchange recipients. They have read access to the Domain Users container in AD with write access to Exchange attributes. This requires setup with the PrepareDomain switch in every domain where Exchange users exist.

Exchange View-Only Administrators
This role allows read access only to Exchange organization container and containers with Exchange recipients in AD. They can verify settings, but cannot change or add any settings.

Exchange Public Folder Administrators
Added with Exchange 2007 service pack 1, the name basically says it all. This role allows delegation of administration of public folders without allowing any other Exchange administration permissions. Basic Public Folder control is granted such as creating and deleting public folders and controlling folder attributes, like quotas and access.

Outlook 2003 Holidays for 2008

If you are using Outlook 2003's holiday list, you won't have any holidays in your calendar for 2008 and beyond.

Outlook 2003 users can download the update at http://support.microsoft.com/kb/924423. You'll need to add the holidays to your calendar using Tools, Options, Calendar options, Holidays. This update installs the same holiday file available with Outlook 2007 and previously released for Outlook 2002. To avoid duplicate holidays in your calendar, use the By group view and delete the Holiday group before adding the updated holiday list.

An updated holiday list for all versions of Outlook is available at
http://www.outlook-tips.net/howto/missinghol.htm

Back to Standard Time

It's almost that time of year again - time to turn the clocks back. While there are issues for some sites each spring and fall, this spring was especially problematic due to the change in the starting date for DST. The change back to Standard time on November 4 should go much smoother than the move to Daylight time did in March, since the patches needed for the new time zone definitions are installed.

August 2007 cumulative time zone update for Microsoft Windows operating systems (article was last updated Oct 11, 2007)
http://support.microsoft.com/kb/933360/en-us

Some Outlook calendar items are rebased incorrectly when you use the Outlook Time Zone Data Update Tool to adjust for daylight saving time changes in certain time zones
http://support.microsoft.com/?kbid=943390

Preparing for daylight saving time changes in 2007
http://support.microsoft.com/gp/dst_topissues

Using Unicode Symbols

This cool feature has very little to do with Outlook but a fellow Outlook MVP reminded me of it recently and I thought I'd share it with you. He pressed Alt+Z, X while typing an email message and the resulting text change surprised him. He thought he discovered a hidden shortcut. Actually, he did happen upon a little known shortcut, but the Alt+Z key had nothing to do with it.

Alt X is the shortcut to enter Unicode symbols. Anyone whose used computers since the early days of Windows should be familiar with the Alt codes: Type Alt+4 digits on the numeric keypad to enter an ANSI symbol (i.e., alt+0169 for copyright symbol). Alt+X does the same for the extended characters in Unicode fonts. Alt+X acts as a toggle, so the last character typed will convert to the Unicode code.

Using this method the copyright symbol can be entered by typing 00a9 Alt+X and you aren't required to use the numeric keypad for the numbers, so it works well with laptops, once you remember the codes.

You can see the Unicode codes in the character map, in either Windows character map or Word's Insert symbol dialog (which works with Outlook 2007 or earlier versions when Word is the email editor).

To bring up the Character map in Windows, at the Run dialog (or in the Search box in Vista) type
charmap
Select a character. The 4 characters following the U+ code are the ones you’ll type in, followed with Alt+X to enter the symbol. The Alt+ code for the first 255 characters is also listed in the symbol dialog.
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New Utilities

Lookeen
http://www.lookeen.net/
Lookeen offers lightning fast search for email in all Stores. Reduce time for organizing and filing Outlook items. Supports Outlook 2003 and 2007. Beta.

Microsoft Active Directory Topology Diagrammer
http://www.microsoft.com/downloads/details.aspx?familyid=cb42fc06-50c7-47ed-a65c-862661742764
The Active Directory Topology Diagrammer reads an Active Directory configuration using ActiveX Data Objects (ADO), and then automatically generates a Visio diagram of your Active Directory and /or your Exchange 200x Server topology. The diagrams include domains, sites, servers, administrative groups, routing groups and connectors and can be changed manually in Visio if needed.

Outlook Attachment Remover Add-in
http://www.kopf.com.br/outlook/
Free Outlook add-in for saving and extracting attachments, decreasing the size of your Outlook files. Beta. Version 0.9.2

SimplyFile for Microsoft Outlook
http://www.techhit.com/SimplyFile/
SimplyFile helps you file incoming and outgoing messages to the right Outlook folder with one click of a mouse. SimplyFile's state of the art algorithm learns as you file messages and suggests destination folders for filing. All you have to do to send a message to the right folder is click a button. SimplyFile also includes buttons for turning messages into Tasks and Appointments. Compatible with Outlook 2000, 2002, 2003 and 2007.

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Updated Utilities

Blueprint for Outlook
http://www.savvisoft.com/
Blueprint for Outlook extends Microsoft Office Outlook printing capabilities to provide HTML-based customized printing. Protect your company e-mails by ensuring they contain your company logo and sensitivity markings when printed. Supports your custom forms, messages, contacts, tasks, and appointments by defining exactly how they should look when printed. Create headers and footers, as well as cover and trailer pages. Available in Basic, Professional, and Enterprise versions. Supports Outlook 2000, 2002, 2003, 2007 on Vista, Windows XP and Windows 2000.

ClickYes Pro
http://www.contextmagic.com/express-clickyes/pro-version.htm
ClickYes Pro is a tuning tool for Microsoft Outlook security settings. It allows you to configure which applications can automatically send emails using Outlook and access email addresses stored in Outlook address book. ClickYes Pro runs as a background task providing a convenient icon in the taskbar notification area to manage allowed applications. It uses an encrypted storage and is highly secure and safe. Version 2.5.9

GFI FAXmaker
http://www.gfi.com/faxmaker/index.html
GFI FAXmaker is a fax server that integrates with your mail server, allowing users to send and receive faxes and SMS/text messages using their email client. The company can also search for and backup all faxes in the same way that emails are stored and retrieved on the network. Now integrates with Exchange 2007 as well as with the Brooktrout SR140 Fax over IP (FoIP) solution, and offers support for 64-bit Microsoft OS and VISTA. Version 14

Outlook Backup
http://www.outlookbackup.com/
Backup and restore Outlook data files, interface options, and settings. Backup and restore operations can be run from the command line, with your favorite Windows scheduling program for unattended operation. Supports Outlook 2007, 2003, 2002, and 2000. Version 2.899.

WinZip Email Companion for Outlook
http://www.winzip.com/prodpagewzcou.htm
The Companion can be configured to automatically zip your attachments, ask whether or not you want them zipped, or let you zip and attach files manually with just a few mouse clicks. Toolbar and menu items allow you to control the Companion's functionality on a message-by-message basis. In addition, sensitive attachments can be easily protected with the same built-in advanced AES encryption found in WinZip. Version 2.
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Other Resources

IMIMSP32
http://www.imibo.com/imidev/delphi/DownToTheMetal/IMIMADO/Default.htm#IMIADOMSP
The IMIMSP32 is a sample message store that uses Microsoft Office Access 2000/2003 MDB or Microsoft SQL Server 2000/2005 (incl. Express Edition) as backend store.
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New Outlook Knowledge Base Articles

When you try to configure the Outlook 2007 AutoDiscover service to use a remote domain, you may receive a certificate mismatch error
http://support.microsoft.com/?kbid=943359

Description of the Outlook 2007 Junk E-mail Filter update: October 9, 2007
http://support.microsoft.com/?kbid=942575

Description of the Outlook 2003 Junk E-mail Filter update: October 9, 2007
http://support.microsoft.com/?kbid=942571

Some Outlook calendar items are rebased incorrectly when you use the Outlook Time Zone Data Update Tool to adjust for daylight saving time changes in certain time zones
http://support.microsoft.com/?kbid=943390

The AutoCorrect feature does not work in Outlook 2003 after you install Office 2003 SP3
http://support.microsoft.com/?kbid=943519 
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