Earlier this year, Microsoft released an update to yet another tool
designed to help the Exchange administrator maintain a fully
functioning and reliable Exchange organization. The Exchange
Troubleshooting Assistant (ExTRA) v1.1 complements the Exchange Best
Practices Analyzer (ExBPA) to provide extensive information on an
Exchange installation.
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Christopher wants to know how he can track the respond time for
emails. He needs to keep track of the time the email was sent, and
then the time it was replied to. "Currently the only way I can see
the reply time is by opening the message and looking at the infobar.
Do you know how I can do this? So it will show in the inbox
categories, and then I can export this to excel to create a report?"
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Not only does Christopher need to view the replied to time, he also
needs to use it in reports.
While he could export to Excel or a CSV file format, the export
won't include the custom fields he needs. That's not really a
problem though. He just needs to create a custom view showing the
fields he wants to use in his report and then select the records,
copy and paste into any application that accepts paste.
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A surprisingly popular topic in the Microsoft newsgroups is the lack
of a Week view in Outlook 2007's calendar. This is the view with 7
days shown in 2 columns and it seems users either used it all the
time or never used it.
Among the comments:
"Is there a way to REMOVE the time grid on the left of the Outlook
2007 calendar?? I have just upgraded from Outlook 2002 and cannot
seem to fit the same amount of information in the weekly view in the
new 2007 format. I would rather just put a time in and have it
appear EXACTLTY, instead of having it fit somewhere in the grid. I
would rather have the 7 large squares to type stuff in (weekend
being split), then waste my usable space with the time grid."
"Let me add my voice to those who HATE the time grid. The two-week
view option suggested here is feasible, but much worse than the
Outlook 2003 view. I would love a "classic view" option in 2007
which would let me see, at least my calendar, the old way."
"Can a fix be issued to remove the time grid since so many of us
don't want it???"
This view was removed when the calendar overlay feature was added,
in part because of difficulties in making it work with the overlays.
At this time there is not a "fix" for the week view. The best
workaround is dragging the cursor over two weeks in a navigation
calendar. This gives you a 2 week view with larger grids than the
monthly calendars, but you can't use this method to show just one
week. You could use the Calendar Printing Assistant to print to an
electronic document format or publish as an XPS file using the Week
layout, but it's not quite the same as having a Week view in
Outlook. It's also not interactive.
I'm not expecting a fix from Microsoft for this, but you can
increase the chances if you let them know you want the Week view by
filing a support incident. See
http://support.microsoft.com/gp/vista_supoffnew for more information on the support policy, which includes unlimited
free support for retail Office/Outlook 2007 for the first 90 days
after activation.
View a Two Week Calendar
http://www.slipstick.com/calendar/2wk_cal.htm
Calendar Printing Assistant
http://office.microsoft.com/en-us/outlook/HA101687211033.aspx
The Outlook 2007 Primary Interop Assembly Reference is now available
on MSDN. If your Visual Studio help options are set to either 'Try
local first, then online' or 'Try online first, then local' and MSDN
is one of your online help providers, pressing F1 on Outlook object
model objects and members in Visual Studio 2005 or Visual Studio
'Orcas' will use the PIA reference.
Outlook 2007 PIA Documentation Online
http://blogs.msdn.com/rgregg/archive/2007/07/26/outlook-2007-pia-documentation-online.aspx
Outlook 2007 Primary Interop Assembly Reference
http://msdn2.microsoft.com/en-us/library/bb187379.aspx