|
|
| |
|
Exchange Messaging Outlook
Volume 12, Number 1
Issue Date Apr 12 2007
|
|
|
|
Today's highlights:
Regular features:
Lotus Domino Connector for Outlook
Many users are asking when Microsoft will be releasing a Notes
connector Outlook 2007 but Microsoft has no plans to produce an
Outlook 2007 connector. Users are reporting some success using
IBM's connector (v. 7.0.1) with Outlook 2007.
The following steps work for many users who tried them:
If you have Outlook 2003 and want to do a 2-step installation:
1. Install Outlook 2003
2. Install the latest Service Pack for Office 2003
3. Install Domino Connector for 2003 (should be on the Notes
server or available from your Administrator)
4. Upgrade Office to 2007
5. Add a System Path to: C:\Program Files\DominoForOutlook
The following method gives you a clean install of Outlook 2007,
however, if you prefer not to edit the registry (or can't),
you'll need to use the two-step method. This method was used on
Vista but it should work on Windows XP as well.
1. Install Office 2007.
2. Add %ProgramFiles%\DominoForOutlook to the path.
3. Install Domino Connector for 2003 (should be on the Notes
server or available from your Administrator)
4. Configure the new account in Control Panel, Mail.
5. At Start menu, Run, enter regedit.
6. Browse to HKEY_Current_User\Software\Microsoft\Office\Outlook\Addins\inotesoutlookaddin.addin.
(Look in Hkey_Local_Machine if you did a For All Users
installation)
7. Change LoadBehavior from 3 to 2 (this disables the iNotes
add-in)
Note that the Replication back to Lotus Domino doesn't seem to
work for some people. There may be other issues, including
Outlook crashing on exit. This is more of an annoyance than
damaging and may be fixed by disabling the iNotes add-in.
To get to your PATH environment variable go to your System
Properties (right click on My Computer, Properties). Next select
the Advanced tab and click on Environment Variables tab. In the
System Variables list, find Path and click edit. Add %ProgramFiles%\DominoForOutlook
to the end and click OK.
Networking PSTsSince the very
first versions of Exchange and Outlook, Microsoft has said
keeping PSTs on a network drive was not supported and has the
potential to corrupt the PST, possibly damaging it beyond
repair. That hasn't stopped people from doing it though.
For years, Outlook and Exchange Server experts have been vocal
about not using PSTs with Exchange mailboxes or accessing them
over a network. A recent post on the Windows Server performance
team's blog points out why it's bad from a server performance
point of view.
It begins:
"At least once a week, someone on the Performance team will
get a customer call concerning hangs or resource depletion on
their file server. The file server in question is used for user
home folder storage and users are accessing Outlook Personal
Storage (.pst) files stored on the server from their client.”
“Sometimes the server will hang for a few minutes and then
continue operating for a few minutes - and then hang again.
Rinse & repeat. The users are frustrated because of slow access
to their data, the server administrators are frustrated because
they are tasked with fixing the problem, and upper management is
frustrated because everyone else is frustrated."Obviously, if this is happening because the Exchange mailbox is
too small, lot of frustration would be eliminated if the upper
management would sign off on larger mailboxes. If the site does
not use Exchange, they need to rethink their use of network
shares for storing PSTs. Not only does storing a PST on a
network share lead to increased network traffic and related
performance issues as Outlook reads and writes to the PST file,
there is the potential for corruption and data loss if (when)
the network connection is lost while Outlook has a PST open.
Bandwidth and Outlook performance issues aside, why does it
cause performance problems on the server? The performance team
uses this example:
"Let's say that a user sends an e-mail message to 500 users
within the company. All of these users have their e-mail
delivered directly to their PST file which is stored on the File
Server. Some of these 500 users may need to extend their PST
files to receive it. To extend a PST, an extra allocation on
disk has to be made via NTFS. This locks out the whole volume
while free space is allocated and the Master File Table (MFT) is
updated. While this is happening for each user, all I/O for the
other 499 users is on hold."
For the complete story, read the complete article by the Windows
Server performance team:
Network Stored PST files ... don't do it!
http://blogs.technet.com/askperf/archive/2007/01/21/network-stored-pst-files-don-t-do-it.aspx
Personal folder files are unsupported over a LAN or over a WAN
link
http://support.microsoft.com/kb/297019/en-us
PST = Bad, Exchange Mailbox = GoodOften times Exchange server sites encourage or require users to
move messages from their Exchange mailbox to a PST to conserve
disk space on the server and speedup the Exchange server backup
process. Unfortunately, having users move messages to PSTs to
reduce mailbox size moves the storage headaches from the
Exchange server to the desktop or file server; it does not solve
it. It also does not solve the backup woes. Since servers are
frequently backed up and many desktops are not, local PST files
may be lost if the computer crashes. Keeping PSTs on a network
drive (even though it's not supported) appears to solve the
backup problems, however Outlook keeps the PST open on the
server, which may affect the server backup program.
Using a PST means an increase in file sizes due to loss of
single instance storage. A single 3 MG file sent to 5 mailboxes
uses 3 MG of disk space on the server or 3 MG on each of the 5
desktops. In addition, the storage efficiency of PST files is
lower - messages may be twice as large due to the MAPI
properties stored on messages kept in PSTs.
From the user's standpoint, they lose remote access to the
messages in the PST because messages stored in PSTs are not
accessible by OWA or from other computers. Also affected is the
ability of users to share their folders with other users. They
need access to the network server to use the PST; if the network
goes down, they lose access to their email. If Outlook was
writing to the PST when the network went down data loss may
occur.
On the surface, roaming profiles seem like the perfect solution
but the default location for PST is not included in roaming
profiles. Moving PSTs to folders included in roaming profiles
can greatly increase the time it takes to sync the profile and
increased network traffic.
The solution? Larger Exchange mailboxes. Yes, users are pack
rats and will use all the space allotted to them, but disk space
is cheap and there are better ways to manage mailboxes. Start
with good anti-spam filters to remove as much of the chaff from
the mail stream as possible. Encourage users to use SharePoint
or file shares and send links to files in the email, not files.
Use Exchange server's Mailbox Manager to keep the size of the
Deleted Items and Junk Email folders low or to remove items over
a certain age or size.
Editors note: Internet mail accounts have to use a PST for their
message store and as long as the PST is stored locally there
shouldn't be problems.
If You Make it, They Will Come
If you are an Outlook developer looking for an idea that people
just might buy, I get a surprising number of requests for the
ability to display the contact's age in the subject field. (I'm
told Microsoft gets a lot of requests for it too.)
Users would like to see a utility for Outlook's Calendar where
the program calculates the age of the event. For example, if a
contact's birth date is 04/06/1965, then on 04/06/2007, the
calendar will show it that it's their 42nd birthday. Calendar
Creator has this feature, and has had it for several years
(since DOS) and users who migrated from Calendar Creator would
like to see Outlook have this feature as well.
While it is possible (and quite easy) to add a date field to a
contact or appointment form to calculate a person’s age, it
doesn't add the age to the subject field for display in the
typical calendar views.
Adding a Person's Age to a Contact
http://www.outlook-tips.net/howto/age_form.htm
|
 |
|
New Utilities
|
Attachment Security for Microsoft Outlook
http://www.attachmentsecurity.com/
"Outlook blocked access to the following potentially unsafe
attachment ..." If you get this message when attempting to
access an Outlook email attachment you'll want to install
Attachment Security for Outlook; a free program for unlocking
attachments blocked by Outlook. Attachment Security for
Microsoft Outlook is a free and easy to use software program
that allows you to open attachments blocked by Microsoft Outlook
e-mail security.
Davton Contact Synchroniser
http://www.davton.com/Contact_Synchroniser.html
The Davton Contact Synchroniser will synchronize contacts in one
contact folder to another. It is designed to synchronize shared
contacts from a ‘Public Folder’ to a personal folder - so that
the contacts can be synchronized to a PDA using ActiveSync. It
is a one-way synchronization - changes made in the local folder
or on the PDA will not be reflected back to the Public folder.
The synchronizer can filter the contacts it copies to your local
folder, based on categories. Free.
Quest Archive Manager
http://www.quest.com/archive_manager
Quest Archive Manager captures, indexes and stores messaging
data to help organizations control data volumes, reduce the cost
associated with storage management and quickly produce evidence
for compliance or legal purposes. Through secure information
sharing, Archive Manager empowers organizations to access and
leverage the knowledge locked up in e-mail. |
 |
|
Updated Utilities
|
MessageSave for Outlook
http://www.techhit.com/messagesave/
MessageSave is an Outlook add-in for archiving and saving email
messages. This powerful and intuitive plugin supports msg, txt, eml
and mbox formats. It enables manual, rule-based and schedule-based
operation. Use MessageSave to save e-mail messages for archiving,
data retention, regulatory compliance, document management, backup,
email sharing and exporting Outlook email to other mail clients,
such as Mac Mail.app.
PeopleSearch
http://www.webactivedirectory.com/
Features added to PeopleSearch v.3 include the ability to target
Active Directory views to specific groups or users, construct user,
computer, and group reports against Active Directory, localize your
installation using multilanguage support. PeopleSearch uses a web
browser to retrieve information stored in the directory, such as
telephone number, location, title, and manager. Administrators can
customize PeopleSearch to set up searches for any object or
attribute in the Active Directory, as well as configure how search
results are displayed in the browser. Version 3.
PeopleUpdate
http://www.webactivedirectory.com/
PeopleUpdate provides a web-based search and update interface for
Microsoft Active Directory environments. PeopleUpdate allows for
search, export, and update functionality from a web-based interface.
PeopleUpdate allows for drop-down lists and input masks for
controlling data being updated. Version 3.
Upstart
http://www.maclean.com/upstart/
Upstart ("Unicode PST ARTificer") migrates Outlook ANSI PSTs to
Unicode PSTs. Upstart creates a new Unicode PST that is effectively
a replica, folder by folder, of an ANSI PST and makes no changes to
the ANSI PST. It allows you to specify all available encryption
options for the Unicode PST. No installation step needed. Just
download, unzip and run. Customized versions are available for a
fee. |
 |
|
New Exchange Knowledge Base Articles
|
A snapshot copy backup of a storage group fails and Event IDs are logged in the
Application log in Exchange Server 2003
http://support.microsoft.com/?kbid=933779
You cannot see the SMTP addresses of external contacts in an e-mail message in
Outlook Web Access
http://support.microsoft.com/?kbid=933726
E-mail messages that are tracked in Exchange System Manager display an incorrect
tracked time
http://support.microsoft.com/?kbid=933902
The Microsoft Exchange Information Store service does not start successfully on
an Exchange 2003 server
http://support.microsoft.com/?kbid=933398
Web services such as Exchange ActiveSync or Outlook Web Access unexpectedly stop
working after an automatic hotfix installation
http://support.microsoft.com/?kbid=933359
Event ID 206 is logged when you try to run an incremental Volume Shadow Copy
Service (VSS) snapshot backup on an Exchange 2003 server
http://support.microsoft.com/?kbid=930197
The To field of a message in the Sent Items folder displays question marks for
Japanese display names, for Chinese display names, or for Cyrillic display names
http://support.microsoft.com/?kbid=929892
Error message when you use a Windows Mobile 5.0-based device to synchronize
messages with a mailbox on an Exchange 2003 server: "0x86000108"
http://support.microsoft.com/?kbid=932054
A deleted SMTP domain remains in the metabase after you restart an Exchange 2003
server
http://support.microsoft.com/?kbid=933780
The parsing of the "From:" header or of the "body From" header does not function
as expected on an Exchange 2003 server
http://support.microsoft.com/?kbid=926347
The Inetinfo.exe process may unexpectedly stop responding on Exchange Server
front-end servers when you run the IMAP service in Exchange Server 2003
http://support.microsoft.com/?kbid=930549
The DirSync process is not completed, and a document is not imported into Active
Directory in Exchange 2003
http://support.microsoft.com/?kbid=928875 |
 |
|
New Outlook Knowledge Base Articles
|
Description of the Outlook 2003 Junk E-mail Filter update: April 10, 2007
http://support.microsoft.com/?kbid=932330
Description of the Outlook 2003 post-Service Pack 2 hotfix package: March 19,
2007
http://support.microsoft.com/?kbid=935411
Description of the Office 2003 post-Service Pack 2 hotfix package for Office
2003 Proofing Tools: March 12, 2007
http://support.microsoft.com/?kbid=934151
Description of the Office 2003 post-Service Pack 2 hotfix package for the
Italian thesaurus and for the Italian MUI: March 9, 2007
http://support.microsoft.com/?kbid=934182 |
 |
|
More Information
|
ISSN 1523-7990
Copyright 1996-2006, Slipstick Systems and CDOLive LLC. All rights reserved.
|
|
|
|