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Exchange Messaging Outlook
Volume 6, Number 21

Greetings! Welcome to Vol. 6, No. 21, 30 Jan 2002, of Exchange Messaging Outlook, a biweekly newsletter about Microsoft Exchange and Microsoft Outlook.

Today's highlights:

Regular features:

  • New utilities
  • Updated utilities
  • Other new resources

Overcome Email Overload tip: Hide spam

Kaitlin Duck Sherwood writes about junk mail (aka SPAM or UCE) this time:

In a previous EMO tip (Vol 6, #16 -- http://www.slipstick.com/emo/2001/up011206.htm), I talked about how you can use rules to organize and prioritize your messages. In this tip, I will give some rules for moving suspected spam to the bottom of your priority list.

I do not think you should delete spam automatically: your rules *will* make mistakes sometimes. It's better to assign a low-priority category to probable spam (like z-Junk) or to move the probable junk to a folder. In either case, you should skim the subject lines once per week or so and make sure that nothing important got misfiled.

You also should not set up rules for spam without also setting up "whitelist" rules -- ones that recognize people you care about. Put your whitelist filters before your spam filters and make sure that what you do with the message includes "and stop processing rules."

At a minimum, your whitelist rules should include a rule to catch messages from people inside your company. There are two ways to catch internal messages: either messages from inside the company will have the company name, e.g. "flossrecycling.com", in the sender's address, or, if you're all working on Exchange Server, there will be no "@". For the first case, use the condition with flossrecycling.com in the sender's address

For the second case, there isn't a condition for "not in sender's address", but you can create a rule with no conditions (which means it applies to all messages), set the rule actions, and then add an exception:

except with @ in the sender's address

Now, once you've set up your whitelist filters, one good thing to do is look for words or phrases that frequently appear in the body of spam, including:

make money fast
multi-level marketing
unsubscribe in the subject
remove in the subject
this message in error
do not wish to receive further
to be removed
section 301, paragraph
1-900
all major credit cards
xxx
hardcore
hard core
must be over 18
must be over 21
adults only

The rule condition would thus be

with {list of phrases} in the body

A lot of spam these days has a lot of spaces in the Subject line, e.g.

Subject: Home-Based Ostrich Meat Business               34291

(I believe that number on the right is a tracking number for the spammer's internal use.) The rule condition would thus be something like

with in the subject             <- lots of spaces, e.g. seven

Note that this is an aggressive rule! You want to make very certain that messages you care about never reach this rule. It could be awkward if this rule hits a message from your spouse with the subject

Subject: Guess what?!?!?                         I GOT THE JOB!!! :-D

While these rule conditions won't find all spam, they will catch a lot of it. This will let you be more productive by focusing your energies on the messages you care about.

This tip is adapted from Overcome Email Overload with Microsoft Outlook 2000 and Outlook 2002 by Kaitlin Duck Sherwood. Find out more at http://www.OvercomeEmailOverload.com/outlook/.

Outlook's junk and adult rules

If you don't want to go to the trouble of listing junk mail phrases in a rule you construct, as Kaitlin suggests, you might try using Outlook's built-in two Rules Wizard conditions for identifying junk mail:

suspected to be junk mail or from Junk Senders
containing adult content or from Adult Content Senders

The Microsoft Knowledgebase article "OL2000: How to Filter Junk and Adult Content E-mail" at http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q195398 explains more about these. Note that, although Outlook provides a Filters.txt file so you can see what it uses for junk and adult filters, editing this file does not change the way those filters operate. Filters.txt is just an informational file.

Developer spotlight: Victor Ivanidze

In our continuing occasional series on individual Outlook and Exchange developers, meet Victor Ivanidze who works in Moscow, Russia. His web site at http://victori.hypermart.net/ features many Outlook 2000/2002 COM addins that add key features either for Exchange Server users or for Outlook users with multiple Internet accounts. For example, RightFrom and UniSent assist Exchange users who manage multiple mailboxes by ensuring that the correct From address is automatically used for replies and that messages sent from a particular mailbox are filed into the Sent Items folder for that mailbox.

Lately, Victor has branched out into Exchange 2000 event sinks, including a free tool to notify users when a new item has been posted in a public folder.

Victor says he began programming with Outlook in 1998, trying to create a banking application using Outlook as part of the interface with additional functionality added via MAPI. The project died, unfortunately, but it provided him with a starting point. Recently, he spent a year as the Microsoft Corporate Mail Solutions division consultant in a large IT development firm.

Victor says, "It's hard to say why I became some kind of Outlook/Exchange fan. Maybe boring Outlook form programming reminds me of the good old PDP/VAX command-line era. At the moment I'm working on a utility that will give the Outlook/Exchange user with multiple Internet addresses the ability to choose any one as the From address before sending a message."

What's your favorite Outlook or Exchange utility?

If you haven't visited the Utilities page at http://www.slipstick.com/addins/index.htm in a while, take a look this week. We've made some big changes that we hope will make that page more useful as you try to find just the right tool among some 500 utilities for Outlook and Exchange that we list.

At the top, you'll see a Featured Utility box, where we'll be highlighting favorites submitted by Outlook and Exchange MVPs and other Slipstick.com visitors. This means you! Drop us a line to let us know what tools are really doing the job for you.

Also, notice that we've revamped the utilities index to give you a better picture of the breadth of tools we cover.

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New Utilities

CALENDWARE
http://www.diditbetter.com/calendware.asp
Synchronize any number of private calendar folders each with a public calendar folder using this Outlook 2000/2002 COM add-in.

COPERNIC SUMMARIZER
http://www.copernic.com/products/summarizer/index.html
Fights information overload by summarizing Outlook and other mail messages, web pages, documents, etc. Summary reports include key concepts and sentences.

EXCLAIMER
http://www.exclaimer.co.uk/
Add a generic company-wide disclaimer or build user-specific signatures with data from Active Director. For Exchange 2000. Also provides monitoring of messages by selected user, group, domain or email address by routing them to a specific mailbox.

INVITE
http://www.hodgestech.com/invite.asp
Meeting planner with workflow, catering requests, and audio-visual services requests. Can include a graphical display of each room in different configurations. Built on Exchange 2000.

MAILDEFENSE
http://www.indefense.com/products/md/md.html
Defends against mail-borne viruses by stripping scripts and ActiveX object tags from incoming and outgoing HTML messages and quarantining executable attachments. Also removes macros from Office document attachments to mail messages. Users can control the level of security. Works with both POP and IMAP accounts and Exchange Server mailboxes.

OSA-SYNC
http://www.vaita.com/
Utility for synchronizing and sharing Outlook contacts at regular intervals among multiple computers on a local network . Outlook 2000 or 2002. Triggers Outlook security prompts. Version 1.3 synchronizes deletions, as well as changes and additions.

OUTBOOKS
http://www.synergration.com/OutBooks/
Connects Outlook to a QuickBooks Pro/Premier/Accountant 2002 database so you can send bulk mails, create Outlook contacts and distribution lists from QuickBooks customers, and create appointments, tasks, and journal entries for QuickBooks customers.

POCKET CONTACT SYNCHRONIZER
http://office.microsoft.com/downloads/2002/opcs.aspx
Copies items from any contacts folder -- public or private -- into your default Contacts folder, putting the name of the original folder in the Categories field. Mainly intended for ActiveSync users who want to sync contacts from a public folder, but useful also to non-PDA users who want to see several folders' worth of contacts in their main Contacts folder. Free from Microsoft for Outlook 2000 or 2002 only.

REFLEX SCREENMAIL FOR OUTLOOK
http://www.reflex-magnetics.com/keynews.htm
Removes active components, such as scripts, and closes known Internet Explorer vulnerabilities in HTML messages. Scans all attachments with any anti-virus tool available on the client. Displays a special warning when executable files are found. Scans signed and encrypted messages.

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Updated utilities

OFFICE XP ALTERNATIVE USER INPUT UPDATE JANUARY 24, 2002
http://office.microsoft.com/downloads/2002/oxpauiu.aspx
Update for the handwriting, speech, and East Asian keyboard input routines in Office XP. Does not require Office Service Pack 1.

OPROFILE
http://imanami.com/products/oprofile/
Version 3.1 of this tool for automatically generating Outlook can handle organization-to-organization migration, modify existing profiles, and update any Windows registry settings on the client. Can also enable/disable Outlook journaling, disable the Out of Office feature, control offline folders .ost file name and location. Updated to support Office XP.

POLICY PATROL
http://www.policypatrol.com/index.htm
Version 1.2

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Other new resources

HARMONY FOR MICROSOFT EXCHANGE
http://www.compoze.com/hcs_exchange.html
Java software components for working with Exchange 5.5 and later.

HOW TO USE URLSCAN WITH EXCHANGE OUTLOOK WEB ACCESS
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q313131
How to modify the URLScan.ini file so you can use URLScan to protect your IIS server without breaking Outlook Web Access on Exchange 5.5.

OFFICE XP DEVELOPER SERVICE PACK 1
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q313170
Service Pack 1 fixes various bugs in Office XP Developer for digital dashboards, Exchange workflow, and other features.

OUTLOOK YEAR VIEW CONTROL
http://www.planetsoftware.com.au/
ActiveX control that provides a full year view of Outlook appointments, with 15 different colors for categories. Triggers Outlook security prompts.

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