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Greetings! Welcome to Vol. 6, No. 12, of Exchange Messaging
Outlook, a biweekly newsletter about Microsoft Exchange and
Microsoft Outlook.
Today's highlights:
- Outlook 2002 update #3
- IIS lockdown for Exchange
- What's ahead for Outlook
- Overcoming email overload
- MEC award winners
- Hello: This is your calendar calling
Regular features:
- New utilities
- Updated utilities
- Other new resources
Outlook 2002 update #3
Microsoft has issued the third regular update for Outlook 2002.
The October 4 update provides a better warning that your Personal
Folders PST file or offline folders OST file is approaching the 2GB
size limit and includes a few other fixes. End users can get the
download from
http://office.microsoft.com/downloads/2002/olk1004.aspx.
Administrators should read the Microsoft Knowledgebase article at
http://support.microsoft.com/support/kb/articles/q300/5/51.asp
and follow its instructions.
IIS lockdown for Exchange
Microsoft announced a broad new security initiative last week
comprised of tools and services that will be rolled out in months to
come to protect both end user systems and servers. One of the tools
that's been available for several weeks is IISLockD, designed to
tighten security on Internet Information Server. If, however, your
organization is using Outlook Web Access, the usual lockdown
settings are too restrictive. A new Microsoft Knowledgebase article,
XCCC: IIS Lockdown and URLscan Configurations in an Exchange
Environment at
http://support.microsoft.com/support/kb/articles/Q309/5/08.asp,
explains in detail how to configure IISLockD and a related program,
URLScan, in Exchange environments.
What's ahead for Outlook
Last week's MEC conference in Orlando and Office Developer
Connections conference in Arizona offered some interesting views
into the future of Outlook and Office. Microsoft confirmed that
Outlook remains the premier client for Exchange Server and said that
the next version will make further improvements in the offline
experience, with a new synchronization scheme. For more details, see
my report on "Forecast: Drizzle" at
http://www.windowsitpro.com/Articles/Index.cfm?ArticleID=22846.
At the Office DevCon, Microsoft's Anders Brown, Lead Product
Manager for the Office Developer and Solutions Group, told us that
SharePoint Team Services (SPTS) may be the hottest new product in
the Office XP suite, with thousands of shared workspaces popping up
inside Microsoft itself. Here at EMO, we're still hoping that
Microsoft will partner with Pumatech or some other synchronization
tool vendor to offer either automatic or on-demand sync between
Outlook and SPTS data. That kind of interoperability would go a long
way toward easing the pain that some Outlook 2002 users are feeling,
now that the Net Folders method of sharing is no longer supported.
Overcoming email overload
I took a break this week from my usual technical reading and
picked up a fun book, "Overcome Email Overload with Microsoft
Outlook 2000 and Outlook 2002." The author, Kaitlin Duck Sherwood,
has been studying email usage for quite a while and offers some
great strategies both for managing the deluge of incoming mail and
for composing effective messages. She focuses on rules, categories
and navigation, telling you how to use your Inbox as a to-do list,
then offers tips on how to write messages that will get the replies
you want. At her web site at
http://www.overcomeemailoverload.com/outlook/, she provides
additional tips, a sample Rules Wizard file for her system, and a
set of Outlook VBA macros to aid navigation. You can order the book
from
http://www.amazon.com/exec/obidos/ASIN/0970885172/cdolivthepremier/.
MEC award winners
I spent some time in the MEC hands-on lab working with the new IT
Factory Development Center, which won the MEC award for best
Exchange developer tool. This tool provides the most complete
development environment yet for rapidly building web applications on
the Exchange 2000 and SharePoint Portal Server stores. It even
allows you to enable an application as a Web Service. Every MEC
attendee received a 90-day evaluation version of the IT Factory
tool. Non-attendees can get it by ordering the Exchange 2000 Server
Developer Enablement Kit at
http://www.microsoft.com/exchange/techinfo/development/2000/enablekit.asp
or by downloading the tool from IT Factory (see URL below).
The complete list of MEC award winners:
Customer Solution
Genisys Consulting, Inc. for GenASSIST
http://www.genisysinc.com/demo/genassist/
Partner Solution
Ascendant TSG for K-Advisor
http://www.ascendanttsg.com/
Infrastructure Solution
IXOS Software and Hewlett-Packard Company for IXOS-eCONserver with
HP Archival Storage
http://www.ixos.com/
Management Solution
NetIQ Corporation for AppAnalyzer
http://www.netiq.com
Mobile Solution
Aspire Technologies (Shenzhen) Ltd. for Aspire Unified Messaging
System
Productivity Solution
Acrodex for CHRIS
http://www.acrodex.com/
Vertical Solution
eOptimize Inc. for About:Time for Healthcare
http://www.eoptimize.com/
Workflow Solution
Bay Technologies for CASA Service Center Workflow Solution
http://www.baytech.com.au/
XML Solution
Insuretech, Inc. for InsureTech Pizzazz!
http://www.insuretech.net/
Developer Tool
IT Factory for ITF Development Center for Microsoft
http://www.ecms.net/devcenter/
Hello: This is your calendar calling
This issue's NEW UTILITIES section features nearly a dozen
Outlook utilities from one author -- Mike Sperry of Sperry Software
in Jacksonville, FL (http://www.sperrysoftware.com/).
As part of our occasional series on Outlook developers, EMO asked
Mike how he got hooked on developing Outlook tools. He says it all
started about three years ago with Calling Calendar, a standalone
program that calls your phone when you have appointments or email
that you need to know about. In order to spark more interest, Mike
decided to offer some Outlook add-ins as an incentive to purchase
Calling Calendar. Mike thinks the Outlook add-ins turned out to be
more popular than the original product because they solved specific
user problems.
He says his next project may be to transform Calling Calendar
into a series of smaller add-ins, such as a utility to call you when
a popup reminder occurs. He also plans to explore converting the
add-ins into Exchange server-based solutions so that users do not
need to keep Outlook running all the time.
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