Articles in Outlook.com Category

A number of Outlook.com users have a problem with Outlook.com contacts losing the company name. They create a contact with a company name in the company field and Outlook.com removes it. We now know the cause and the solution.

If your Outlook.com account is set up in Outlook 2013 or Outlook 2016 and it has stopped syncing, you need to remove the account from Outlook and use auto account setup to reconnect the account as a Microsoft Exchange account.

Some users are discovering that Outlook sends winmail.dat files attached to messages when sending to contacts in their address book. Only Outlook on Windows desktop (all versions) is affected; messages sent from Outlook on the web or the Outlook app do not have the rogue winmail.dat file.

How to resize images in Outlook on the web.

Outlook 2013 or Outlook 2016 users who are connecting to their Outlook.com account using Exchange ActiveSync (EAS) will need to remove the account from their profile and add it back using auto account setup, EAS accounts will stop working in the near future.

After an Outlook.com account is moved to the new Outlook.com server Outlook 2010 users will need to remove the Outlook Connector account from Outlook and add the email account back using auto account setup, but a number of users cannot get the account setup in Outlook 2010 as an Exchange account.

After your outlook.com account is moved to the new Outlook.com server you'll need to remove the Outlook Connector account from Outlook 2010 and add it back using auto account setup.

How to change the display name for Outlook.com email accounts moved to the new server.

Users with POP3 or IMAP accounts who created Outlook.com accounts using their own email address, to sync just their calendar and contacts have noticed a problem after their account was migrated to the new server and opened in Outlook 2016: all replies use the Outlook.com account, not the account that downloaded the message.

Custom Domains are once again available in Outlook.com.