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Opening .exe Attachments with the Outlook E-mail Security Update

Thanks to Fred Langa for recognizing this page as one of the HotSpots of the Web.

The Outlook E-Mail Security Update (included in Office 2000 Service Pack 2 and later versions) blocks access to .exe, .com and other "dangerous" files. See Attachment Security for a list of the affected file types. You cannot open these files from Outlook, nor can you use Outlook to save them to your system. If you try to forward a message containing an .exe file, Outlook does not include the attachment in the forwarded message.

With the rash of recent viruses using *.zip files to get past antivirus filters and bypass Outlook's attachment block, you may want to add the zip extension to the Level1Remove key to force users to save zips to their hard drive before opening or block access to zip files completely by adding zip to the Level1Add key.

So what do you do when you receive an .exe file and must find a way to open it? There are several methods, depending on your version of Outlook.

 

Recent Outlook Versions | Import to Outlook Express | Outlook Web Access | Tools | More Information

Recent Outlook Versions

Outlook 2007, Outlook 2003, Outlook 2002 and Outlook 2000 SP3 (but not Outlook 98 or earlier Outlook 2000 versions) allow the user to use a registry key to open up access to blocked attachments. (Always make a backup before editing the registry.) To use this key:
  1. Run Regedit, and go to this key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security (change 10.0 to 9.0 for Outlook 2000 SP3 or to 11.0 for Outlook 2003, 12.0 for Outlook 2007 )
  2. Under that key, add a new string value named Level1Remove.
  3. For the value for Level1Remove, enter a semicolon-delimited list of file extensions. For example, entering this:

    .mdb;.url

    would unblock Microsoft Access files and Internet shortcuts. Note that the use of a leading dot was not previously required, however, new security patches may require it. If you are using  "mdb;url" format and extensions are blocked, add a dot to each extension. Note also that there is not a space between extensions.

If you are using this registry entry, a glance at Help | About Microsoft Outlook will show Security Mode: User Controlled above the license information. See OL2002 You Cannot Open Attachments for more information on this registry entry.

To force users to save *.zip files to the hard drive before opening, add .zip to the extensions step 3. See How to configure Outlook to block additional attachment file name extensions for more information.

If you prefer not to edit the registry directly, you can use one of the tools below to make the change; not all support both Outlook 2002 and 2000.

After applying this registry fix or using one of the tools, the user still has to save the attached file to a system drive before opening it. In effect, the fix rolls the attachment behavior back to Outlook 2000 SR-1, with its included Attachment Security Fix. An end-user cannot bypass this "save to disk" behavior and open the file directly from the mail message, though an Exchange administrator can.

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Import to Outlook Express

The newest versions of Outlook Express block attachments by default. To retrieve attachments, click Forward and save the attachment from the message, then close. It can also be disabled in OE's Tools | Options | Security dialog.

You can use either of the above methods to access .exe files from Outlook messages imported to OE. To make this process easier, consider creating a separate folder in Outlook to which you copy messages with attachments that you want to import. To import into OE, use OE's File | Import command.  

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Outlook Web Access

If you work in a Microsoft Exchange Server environment where Outlook Web Access is deployed, you may be able to use OWA to open messages and get the attachments. Exchange Server 2000's OWA has no attachment security, while Exchange 2003 added attachment security to OWA.
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Tools

Administrative Options for the Microsoft Outlook E-mail Security Patch   These options work in an Exchange Server or HP OpenMail environment and allow the administrator to decide who can open what kinds of files. They are not applicable to end users.
Advanced Security for Outlook   Use Advanced Security for Outlook to learn what programs are trying to access Outlook and permanently allow or deny access to the program and the next time it requests access, the action you choose will be automatically executed and Outlook Security will not annoy you with messages about trying to access e-mail addresses you have stored in Outlook. Freeware, available in English, German and Russian. Version 1.
Attachment Options   COM add-in by Outlook MVP Ken Slovak that adds an Attachment Security Options page to the Tools, Options dialog in Outlook 2000 SP3 or higher to allow you to manage which file attachments are blocked. New version adds support for the .gadget extension for Outlook 2003 SP3 and Outlook 2007 SP1. It also adds detection for those SP levels. Shareware. Version 1.9.6
Attachments Zip Compressor   Automatically compresses outgoing attachments into .zip files. Can extract files from incoming .zip attachments or compress attachments in an incoming message. Can handle incoming files that Outlook blocks and put them into .zip files.
CaSaveAtt   Save Outlook attachments as system files automatically. Does not trigger the security update's object model guard prompts.
Chilton Preview   Microsoft Outlook's AutoPreview lets you see just the first three lines of messages. This tiny add-on puts a third pane on your Outlook 97/98 window, to let you scroll through entire messages without opening them. You can copy text from the preview pane and click on Internet URLs and e-mail addresses to launch your browser or a new message. Shareware.
ExLife   Provides Inbox, Outbox and other folder rules with Boolean language for moving messages to different folders, adding addresses to your Address Book, sending replies, printing messages and attachments, saving attachments or messages, running programs. Plus there are profile-specific signatures for your Exchange messages, quoting and attachments in replies, resend and many more useful features. Works with Microsoft Exchange, Windows Messaging and Microsoft Outlook (though the virtual folders feature can interfere with autoarchiving). To my knowledge, only ExLife is capable of moving messages to a Microsoft Mail shared folder.
Outlook Permissions Add-in   Add-in for adjusting which attachments you can open under Outlook's increased security, for Outlook 2000 SP3 and later. Free
ZoneAlarm Pro   Monitor and screen potentially harmful attachments, including .exe files. See ZoneAlarm Pro MailSafe for more information. Also controls Internet access by programs, such as viruses with their own SMTP engines.

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Notes

We've heard of some other approaches:

  • Editing the Outllib.dll file with a hex editor to overwrite the extensions listed for "dangerous" files (e.g. the method used at Is there any way to work around the Outlook security update?)
  • If you installed Office 2000 Service Pack 2, substituting the Outllib.dll and Outllibr.dll files from Service Release 1.
  • For Office 2000 SP2, downloading the administrative version of SP2 and deleting the .msp file that contains the Outlook updates, then installing SP2.
  • However, these methods put Outlook into an unsupported, potentially unstable configuration, and we don't recommend them. In particular, the last two ensure that you do not get any of the Outlook in Office 2000 SP2.

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    More Information

  • Outlook Email Security Update
  • Protecting Outlook against Viruses
  • How to configure Outlook to block additional attachment file name extensions
  • This page is printer friendly
    Updated Aug 27 2008

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