Last reviewed on May 13, 2015   —  15 Comments

Newer versions of Outlook use the email address as the account display name (in Account Settings and in the From drop down) and also for the folder names in the folder list. not everyone likes this "feature" and they want to change the data file display name.
folder-list-namesemail account names

In older versions of Outlook you can change the Account name in Account Settings, double click on the account then click More Settings, Internet E-Mail Settings dialog.

Exchange server accounts cannot be renamed in the Outlook 2013 interface. However, you can use a script to easily make the change.

The data file name was changed by right-clicking on it and choosing Properties, then Advanced. Very simple.

The old method works only with POP3 accounts and Personal Folder files when you use Outlook 2013.

If you are using an IMAP or EAS account in Outlook 2013, you'll need to open "Account Properties", which is the More Settings dialog, accessed from a different path. You'll also use this method with Outlook Connector accounts in Outlook 2003, 2007, 2010. Specific instructions and screenshots for IMAP and EAS accounts are below.

Note that once you edit an IMAP account name, the General tab is displayed when you access it from More Settings.

Rename: PST files | POP3 accounts | EAS, IMAP, Outlook Connector
Exchange server accounts

Rename Personal Folders (.pst)

friendly pst namesTo change the name of the pst files that show in the folder list, right click on the top of the folder name that you want to change and choose Data File Properties (it's just Properties in older versions of Outlook).
right-click-open-properties

Click the Advanced button on the Properties dialog and change the names in the in the Data File Dialog.

Data file properties

POP3 Account names

Account namesIf you want to change the name of the account in the From drop down or Account Settings dialog, follow these steps. The steps are the same for Outlook 2010. In Outlook 2007 and older, Email Accounts are on the Tools menu.

If you are using a POP3 account, you can change the name that displays in the folder list and navigation pane using this method:

  1. File, Account Settings
  2. Double click on the email account
  3. Click More Settings
  4. Change the Mail Account name on the General Tab

These steps also work for IMAP accounts, if the account name was previously edited.

Change the POP3 account name

ActiveSync (EAS) and IMAP accounts

Use this method to change the account name for EAS and IMAP accounts.

  1. Open the Send/Receive Groups dialog using Ctrl+Alt+S.
  2. Click Edit...
  3. Select the account you want to change
  4. Click the Account Properties button
    Send and Recieve dialog
  5. Change the Mail Account name on the General Tab
    Send and receive properties

Hotmail/Outlook.com account dialog is below. The name change in the folder list is shown change an EAS account name

Outlook Connector

Use this method to change the account name on Outlook Hotmail Connector accounts.

  1. Open the Send/Receive Groups dialog using Ctrl+Alt+S.
  2. Click Edit...
  3. Select the Outlook Connector account you want to change
  4. Click the Account Properties button

The Outlook Connector dialog is shown below. Change the Mail Account name to change both the account name and the data file name.
Friendly server names

Rename accounts Video Tutorial


Comments

  1. testing2 says

    The General tab is no longer displayed in Outlook 2013 when using an Exchange account, hence these instructions are no longer valid.

    • Diane Poremsky says

      That's why it says "Exchange server accounts can't be renamed."

      (Which really means 'most people won't want to edit the registry to rename them' - I added the instructions to edit the registry to rename the account to the page.)

  2. Jim says

    I have an outlook.com account that I'd like to sync to my Outlook 365/2013HomePremium desktop software. I've followed the instructions above but cannot get it to sync. I also don't understand why you added the same email address first as a POP and then as an EAS. My outlook.com account is a Microsoft account, isn't that just a duplicate step? That plus renaming and registry editing made this tutorial confusing. Sync Outlook to Outlook.com, shouldn't that be simple and user-friendly?

    • Diane Poremsky says

      The tutorial is for Syncing Calendar and Contacts when you use a POP3 or IMAP account. If you only use Outlook.com, you just need to add the account to your profile as an Outlook.com (EAS) account in Outlook 2013 or using the Outlook Connector in Outlook 2010, 2007, 2003. See Configuring an Outlook.com account in Outlook for instructions.

  3. Curt says

    thanks for this, Diane. every time i set up a new outlook profile with my Hotmail account, i never remember that they've tucked away the account displayname in the send/receive groups instead of having it on the file/account settings page. and i wind up here. i won't pretend to understand why they did that. especially since I can change my gmail IMAP account name in file/account settings...the same place where I created the accounts.

  4. Jesse says

    This is very well done. I have found bits and pieces of this procedure around the net. I am able to change the registry value of my exchange account and it displays correctly the first time I launch it. However, if I close and re-launch Outlook the name reverts. Any suggestions for my situation?

    • Diane Poremsky says

      It changes when you close Outlook without rebooting? Do you use any registry cleaners? That can undo changes, also windows updates can cause it - if they are waiting to reboot, changes in outlook may revert to the state before the update was downloaded.

  5. Jesse says

    Yes just closing outlook with no reboot reverts the name. No CC Cleaner or any other scripts running with outlook. The user is running outlook from a Windows Server 2008 R2 Terminal Server.

    • Diane Poremsky says

      Ah, it's probably the terminal server is not permanently saving changes to the registry. That would be a permissions issue and the admin would need to change permissions.

  6. rsbrux says

    The advice under "ActiveSync (EAS) and IMAP accounts" didn't work on the folder for my Google Apps EAS folder. The renamed folder reverts to its previous name the next time Outlook 2013 is started.

    • Diane PoremskyDiane Poremsky says

      The google sync utility makes the changes and unfortunately, I'm not aware of a way to override it.

  7. rsbrux says

    P.S. The same applies for the MFCMAPI method. MFCMAPI provides access to PR_DISPLAY_NAME as described above, but the rename doesn't "stick". Even without starting Outlook (or GASMO), MFCMAPI displays the old name again after logoff and renewed login.

Leave a Reply

Please post long or more complicated questions at OutlookForums by Slipstick.com.

If the Post Comment button disappears, press your Tab key.