Exchange Messaging Outlook Volume 15, Number 24

Issue Date August 27 2010 «  Previous Issue | Next Issue  »
This issue is sponsored by Sherpa Software MailScape

Today's Highlights:

 
 

Contacts, Auto-Complete List, and Suggested Contacts

I've seen a number of questions lately from people who are confused about Contacts, Suggested Contacts and the Autocomplete List.

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Include the Category when sending email

Several users wanted to know how to change Outlook 2010's behavior of removing Categories when sending email. "I sort my email by using categories and I do the same for my outgoing emails. Before, when I forwarded or replied to a message my categories would be retained and my outgoing mail would be sorted automatically. Now when reply or forward, the categories are stripped message. How can I get it to behave like previous versions of Outlook?"

You can change this behavior in the registry. This key works in Outlook 2003 and 2007 as well as 2010, you'll need to use the correct path in the registry for your version. Create the key or path if it does not exist.
Browse to
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\Preferences
Value Name: SendPersonalCategories
Value Type: DWORD
Value Data: 1 to keep categories on sent mail, 0 to not include categories

Note that the categories will be included on the sent message and the recipient will be able to see the category (unless the recipient uses a rule to remove categories from messages they receive).

How many Exchange Accounts can you use in Outlook 2010?

Are you curious to know how many Exchange accounts can you add to a single profile in Outlook 2010?

A lot, the default is 10 in the RTM version (it varied in the beta builds) and if you need more, you can edit the registry to increase the number to more than you'll ever need or be able to manage well in Outlook (max value is 9999). You can use a lower number to restrict the number of Exchange accounts a user can add.

Group policy key:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Exchange
Value name: MaxNumExchange
Value type: REG_DWORD
Restart Outlook to enable the new value.

Outlook 2010: Force selection of account before sending

While we're on the subject of controlling Outlook behavior through policies, I'll mention another registry key that some users might find useful.

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Find More Registry Hacks

Where do I find these registry hacks? Most come from the ADM templates.

Office 2010 Administrative Template files (ADM, ADMX/ADML) and Office Customization Tool
http://www.microsoft.com/downloads/details.aspx?FamilyID=64b837b6-0aa0-4c07-bc34-bec3990a7956

2007 Office system (SP2) Administrative Template files (ADM, ADMX, ADML) and Office Customization Tool
http://www.microsoft.com/downloads/details.aspx?familyid=73D955C0-DA87-4BC2-BBF6-260E700519A8

Office 2003 Service Pack 3 Administrative Template (ADM), OPAs, and Explain Text Update
http://www.microsoft.com/downloads/details.aspx?familyid=BA8BC720-EDC2-479B-B115-5ABB70B3F490

You do not need to be an administrator or use a corporate computer to use the policy templates and you don't need to use the templates if you know the key and values to use. If the keys do not exist in your registry, create them.
In most cases, you will need to restart Outlook for the registry changes to take effect.

New Exchange KB Articles

When using Autodiscover Outlook fails to connect to an Exchange 2010 SP1 mailbox with "Unable to open your default e-mail folders" if the user was moved cross forest
http://support.microsoft.com/kb/2387770 

New Outlook KB Articles

Performance problems when you try to access folders in a secondary mailbox in Outlook 2010
http://support.microsoft.com/kb/2297543 

Other Resources

Using Outlook 2010's Conditional Formatting
http://blogs.msdn.com/b/mvpawardprogram/archive/2010/08/19/mvps-for-office-and-sharepoint-2010.aspx 
Article on using Conditional Formatting to replace Organizer


Office 2010 Administrative Template files (ADM, ADMX/ADML) and Office Customization Tool
http://www.microsoft.com/downloads/details.aspx?FamilyID=64b837b6-0aa0-4c07-bc34-bec3990a7956&displaylang=en 
Included is the Group Policy Administrative Template (ADM, ADMX/ADML) and Office Customization Tool (OPAX/OPAL) files for Microsoft Office 2010.

Poll: Do you like Outlook 2010's handling of default accounts?
http://www.outlookforums.com/showthread.php?69015 
We have a new poll at outlook forums: Outlook 2010 has a nifty new feature - The lack of a true default account when there are multiple accounts delivered to different pst files in the profile. Outlook uses the account assigned to the pst the folder is in for new messages, not the default account assigned in Account Settings. Some users complain about, at least till they get used to it. (Registration not required to vote.)

Outlook & Office 2010 Click-to-Run Headaches
http://www.slipstick.com/outlook/ol2010/click-to-run.asp 
The “Click to Run” version (C2R) is virtualized and can run side-by-side with your current installation which makes it great for trials but there are some limitations: Outlook 2010 C2R will not use add-ins and external programs (including sync software)will not see Outlook C2R; for example, mailto’s will not use Outlook 2010 because it is not registered as nor can it be the default email client. You can switch between either version at any time but cannot use both at the same time. While the limitations are annoying for regular use, it’s workable for people who want to try Outlook or need to support Outlook 2010 but aren’t ready to move to it for daily use.

Should you install Office 2010 32- or 64-bit?
http://www.slipstick.com/outlook/ol2010/64bit.asp 
The 32-bit version of Office 2010 is the recommended option for most users, because it prevents potential compatibility issues with other 32-bit applications, specifically third-party add-ins that are available only for 32-bit operating systems.

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Updated Monday July 25 2011

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