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Exchange Messaging Outlook Volume 14, Number 8
Issue Date May 28 2009 |
This issue is sponsored by Sherpa Software
Today's Highlights:
A lot of users ask how to delete email from
certain recipients and send an autoreply to them,
telling them the message was deleted unread.
While it is possible to do this, it’s a really
bad idea.
If the address belongs to someone you don't want
to be in contact with, reply to the sender and
ask them to stop sending you email. Or just
delete the message and forgot about it. This
method works best with former coworkers, family
members, etc.
If it’s from a company and you can't get
unsubscribed from their mailing list, reply and
ask to be removed then set up a rule to delete
the messages and forget about it.
When the sender is a spammer, just delete the
message and go on. If you send an autoreply one
of two things will happen: you'll get an NDR back
or you'll confirm you address is valid and end up
with a lot more spam. Since most spammers use
fake from addresses, you don't have to worry too
much about confirming your address. It is also
mostly useless to add spammers to your blocked
senders list as their addresses keep changing.
Bottom line: delete the messages with a rule and
forget about it.
Outlook 2007 and the Missing Outlook:// Protocol
As many users have discovered, the Outlook://
protocol does not work outside of Outlook 2007.
You can use this protocol on a folder home page,
on the Web toolbar, or in the body of an Outlook
item but not in a web page that does not open in
a folder homepage.
This is because the Office 2007 installer does
not register Outlook 2007 to a URL protocol for
security reasons. Fortunately, Outlook 2007 still
supports it but to use it, you will need to add
it as a URL protocol in the Windows Registry.
To make it easier users to restore the protocol,
TeamScope created a document with step-by-step
instructions and a registry file. You can
download it from
Registering
Outlook 2007 to a URL Protocol.zip
Exchange 2007, Outlook 2003 and Meeting Request Forwards
A reader has this question "I have a small number
of users who, when they receive an email
notification that a meeting request they sent has
been forwarded to another user, Outlook crashes.
We are using Exchange 2007 and Outlook 2003."
A new feature in Exchange 2007 will deliver a
notification to the meeting organizer when the
meeting is forwarded by an attendee to someone
else. It's a really nice feature unless you're
the organizer and still using Outlook 2003. When
Outlook 2003 tries to render the New Mail Desktop
Alert for the Meeting Forward Notification
message Outlook crashes.
One solution is to install Office 2003 SP3. If
that is not possible, disable the New Mail
Desktop Alert. Do this by going to Tools,
Options, Preferences tab and clicking the Email
Options button, then Advanced E-mail Options
button. Uncheck the box next to Display a New
Mail Desktop Alert.
Or you could configure the content filter in your
antivirus application to filter out messages with
"Meeting Forward Notifications" in the subject
line, removing them from the message stream.
Finally, administrators can run a cmdlet in the
EMS that will move the meeting forward
notifications to the organizer's Deleted Item
folder after they are processed by the calendar
attendant. The cmdlet to change the setting for
all the mailboxes is:
Get-Mailbox -ResultSize unlimited |
Set-MailboxCalendarSettings
-RemoveForwardedMeetingNotifications $true
See
Meeting Forward Notifications from
our April 23 issue of EMO for more information.
Outlook Quick Tip: Sync Live Mail "Categories"
I've had a few questions about categories in
Office Live Mail accounts not syncing to Outlook
using the Outlook connector. This isn't a problem
with Outlook or the connector but rather with the
use of the term "Category" in Hotmail/Live
accounts.
What Hotmail/Live calls "Categories", Outlook
knows as Distribution lists. The connector will
sync the "category" into Outlook as a
distribution list name but it does not sync the
members, leaving you with an empty distribution
list. Importing DLs has always been buggy and
members rarely made it through the import so this
comes as no surprise.
Distribution lists created in Outlook will
correctly sync to the Live account, adding the DL
members to your online contacts if the contact
does not exist, and creating the "Category"
containing those addresses.
Solution: Create distribution lists in Outlook
and let the connector sync them to the server.
Japanese (1 byte Kana)
characters in the subject and display name are
corrupted when you try to reply or forward task
requests or calendar items in Outlook client
http://support.microsoft.com/?kbid=961693
A delegate cannot accept a meeting request for an
online meeting in an Exchange Server 2007
environment
http://support.microsoft.com/?kbid=967109
A queue that has multiple connections cannot
enter a Retry state in Exchange Server 2007
http://support.microsoft.com/?kbid=960869
Duplicate messages are sent to an external
recipient if the recipient is included in
multiple distribution lists in an Exchange Server
2007 environment
http://support.microsoft.com/?kbid=966535
An error occurs when you try to update a
recurring appointment by using an Outlook client
that is connected to an Exchange 2007 server
http://support.microsoft.com/?kbid=959990
Error message when you run the Export-Mailbox
command on a folder that has more than 5000 items
in Exchange 2007: "-1056749164"
http://support.microsoft.com/?kbid=960367
You receive an NDR when you send an e-mail using
OWA Premium and the ANR cache if the Exchange
organization name has more than one space
http://support.microsoft.com/?kbid=960178
The EdgeTransport.exe file of Exchange 2007
servers crashes continuously and Event ID 10003
and Event ID 5000 occur
http://support.microsoft.com/?kbid=968673
The W3wp.exe process crashes when you use the
Italian version of the spelling checker on a
message in Outlook Web Access in Exchange 2007
http://support.microsoft.com/?kbid=968352
The "test-*" command fails when you run it on a
site that contains only CAS roles in an Exchange
2007 environment
http://support.microsoft.com/?kbid=957640
Description of Update Rollup 8 for Exchange
Server 2007 Service Pack 1
http://support.microsoft.com/?kbid=968012
Only the tracing information of the last user is
logged when you configure Exchange Server 2007 to
trace multiple users at the same time
http://support.microsoft.com/?kbid=967255
All HTML content in attachment files of messages
is run through an HTML filter when you open or
save the attachment by using Outlook Web Access
(OWA)
http://support.microsoft.com/?kbid=958881
The Information Store service crashes
continuously on an Exchange Server 2007 server
http://support.microsoft.com/?kbid=960495
Extended characters are replaced by question
marks when you send an e-mail message that
contains extended ASCII characters by using an
IMAP4 client in Exchange 2007
http://support.microsoft.com/?kbid=960703
A meeting request that is sent from OWA causes a
"553 5.0.0 Message-Id header line format error"
NDR message in an Exchange Server 2007
environment
http://support.microsoft.com/?kbid=959510
Some clients cannot connect to back-end Exchange
Server 2003 IMAP servers after Exchange 2007
Service Pack 1 RU2 is applied
http://support.microsoft.com/?kbid=959861
Exchange Server 2007 does not generate an event
log message for public folder replication
messages even though a property validation
exception is thrown and the replications do not
occur
http://support.microsoft.com/?kbid=958239
Exchange Information Store service stops
responding intermittently on an Exchange 2007
server
http://support.microsoft.com/?kbid=954639
The date and time information for a "Follow Up"
flag is missing if an Exchange 2007 user sends a
message to an external recipient
http://support.microsoft.com/?kbid=962235
The Microsoft Exchange Information Store service
crashes on an Exchange Server 2007 that has the
mailbox server role installed
http://support.microsoft.com/?kbid=960633
The importance attribute of a message is lost
when an Exchange 2007 user accesses a
high-importance message or a low-importance
message from Exchange Server 2007 by using a
non-Outlook POP3 client or IMAP4 client
http://support.microsoft.com/?kbid=958938
Many log entries are generated in Exchange Server
2007 if you turn on the Exchange log to audit the
logons that do not use the primary account for
shared resource mailboxes
http://support.microsoft.com/?kbid=967038
Steps to enable Exchange 2000 and Exchange 2003
Calendar Store tracing
http://support.microsoft.com/?kbid=971435
The move-mailbox process causes data loss
in complex environments that have multiple Active Directory
sites and multiple Exchange servers
http://support.microsoft.com/?kbid=970105
A failover procedure in Exchange 2007 CCR
and SCR clusters does not finish when you run commands to
perform a recovery operation on an Exchange Server 2007
SP1-based server
http://support.microsoft.com/?kbid=971713
Error message when a
delegate tries to accept a meeting request for
the manager in Outlook 2003: "Can't open <Manager
Name>'s calendar. The folder could not be found"
http://support.microsoft.com/?kbid=970147
After you change the server name of a LDAP
address book, the address book is not listed in
the Addressing dialog box in Outlook 2003
http://support.microsoft.com/?kbid=970271
Steps to enable Exchange 2000 and Exchange 2003
Calendar Store tracing
http://support.microsoft.com/?kbid=971435
You are prompted for credentials for a POP3
e-mail account in Outlook 2007
http://support.microsoft.com/?kbid=970071
How to customize the "Preparing Outlook for
first use" message after you install the Outlook 2007 hotfix
package for February 2009 or 2007 Microsoft Office Suite Service
Pack 2
http://support.microsoft.com/?kbid=969791
S/MIME preference settings are treated as policy settings
unexpectedly in Outlook 2007
http://support.microsoft.com/?kbid=970072
Error message when you try to open the Out of Office Assistant
in Outlook 2007: "Your Out of Office settings cannot be
displayed, because the server is currently unavailable. Try
again later"
http://support.microsoft.com/?kbid=970123
How to customize the options on the Persona menu when you
right-click a contact in an e-mail message
http://support.microsoft.com/?kbid=968115
After you change the server name of a LDAP address book, the
address book is not listed on the Addressing tab in Outlook 2003
http://support.microsoft.com/?kbid=970271
Error message when you click the Edit this Task button on an
e-mail message in Microsoft Office Outlook 2007: "An error
occurred while retrieving the workflow task details"
http://support.microsoft.com/?kbid=968469
How to hide the Alias column in the Address Book in Outlook 2007
http://support.microsoft.com/?kbid=970144
Describes an issue in which if the first name of a user has a
certain suffix string, the string will be recognized as an
incorrect suffix when you try to add the user as a Contact in
Outlook 2007
http://support.microsoft.com/?kbid=968404
Advanced Email
Utilities
http://www.slipstick.com/redirect.asp?id=aeu
Advanced Email Utilities helps Outlook users keep
their mailbox size in control and synchronize
mails across multiple computers. You can also use
Advanced Email Utilities to remove duplicate
items from your Outlook, clean email threads,
compress your mails, among other things.
MissingLink Project Center
http://www.missinglinkprojectcenter.com/
MissingLink Project Center unites all of the files, contacts,
and email messages about your projects together in one central
location, right in Outlook. With MissingLink Project Center, you
can search and capture critical emails on a project-by-project
basis, maintain a complete revision history of every attachment
with the ability to retrieve prior versions.
Workgroup Calendar
http://www.workgroupcalendar.com/
Workgroup Calendar is a personal tool that allows you to create,
synchronize and manage a group calendar with content merged from
multiple Outlook Calendar folders including Public Exchange
Calendars.
ABF Outlook Backup
http://www.outlookbackup.com/
Backup and restore Outlook data files, interface
options, and settings. Backup and restore
operations can be run from the command line, with
your favorite Windows scheduling program for
unattended operation. Supports Outlook 2007,
2003, 2002, and 2000. Version 3.17.
Archive One Access Security Manager
http://www.c2c.com/access-security-manager.aspx
Controls and verifies Exchange Mailbox and public
folder access rights and permissions. Manager
then enables you to audit and update users’
permissions in line with approved security policy
and practices, e.g. when an employee changes
roles within or leaves the company.
Archive One Discovery Manager
http://www.c2c.com/discovery-manager.aspx
Interrogates the contents of the live Exchange
email stores, looking into personal folders,
mailboxes and subfolders, local and central PST
files, and deleted items to ensure all relevant
messages and attachments are discovered.
Category Manager
http://www.vboffice.net/product.html?pub=20&lang=en&cmd=detail&id=2006063
Category Manager allows sharing of color
categories; it adds a sidebar to the folder view
as well as opened items, in which you can group
your categories and assign them lightning fast;
and it adds a reminder, which optionally prompts
you if you forget to assign a category. Version
3.0.4
CodeTwo Exchange Rules 2007
http://www.codetwo.com/exchange-rules-2007/
CodeTwo Exchange Rules 2007 enables easy and
central defining of disclaimers added to all
e-mails sent via Microsoft Exchange server. Use
Exchange Rules to add different disclaimers
depending on a message sender's address or domain
to e-mails, to add personalized disclaimers
containing sender's data available in the Active
Directory database to e-mails. New features
include the ability to insert images into
disclaimers and insert the disclaimer directly
under the response text in replies and forwarded
messages. Free trial. Exchange 2007 only. Version
2.
ExchangeCompress
http://www.grpsoft.com/gss/product_excmp2.html
ExchangeCompress allows you to control the space
used by attachments and reduce the size of your
Exchange mailboxes by up to 80%. Zip, strip or
delete attachments. Supports Exchange 2000 to
2007. Version 2.5.26
OutlookBackupPro
http://slipstick.com/redirect.asp?id=outbackpro
Backup, restore and migrate your Outlook 2003 and
Outlook 2007 data and settings easily with
OutlookBackupPro. OutlookBackupPro is
pre-configured to save all important Outlook
files and settings - you do not have to go
through a list of configuration steps with this
software. Just backup - restoring is as easy as
creating a backup: select what to restore, and
OutlookBackupPro does the rest.
OutNote
Http://www.slipstick.com/redirect.asp?id=outnote
Attach notes to messages and contacts using
OutNote. Manage your notes from a central OutNote
window, including reply and forwarding the
message with or without the note. Available
options include reminders (pro version), display
a small window reminding you a note is attached
when a message is selected or display the note
when a message is selected. Outlook
2002/2003/2007. Version 1.0.13
PSTCompress
http://www.grpsoft.com/gss/product_pstc.html
PSTCompress can delete attachments using rules,
replacing them with a link to the path of the
original file and a message saying that the
attachment was deleted. User defined rules allows
you to enter any valid VBA expression through the
Enter Expression dialog to zip strip and delete
attachments. Version 4.0.11
ShareO
http://www.shareo.com/
Share Outlook calendar, contacts, journal, mail,
tasks and notes folders with other Outlook users
without a server. Share documents and files.
Scheduling. Sharing Free/Busy information.
(Version 3.04)
Sync2PST
http://sync2pst.com/
Synchronize Microsoft Outlook PST files. Sync
Outlook folders between multiple PCs without a
server using an external USB device or shared
network folder (LAN), and a shared PST file.
Version 1.20.0149.