A user asked:
"I have my email address in my Outlook signature without a link and blue underline. When I compose email, it looks fine. However, the recipients get a link with a blue underline. How do I control this? "
As long as you use HTML message format, you can control the link color by formatting the link so its the same color as your text. To do this, enter the URL, hyperlink it (press Enter or space bar after typing the URL) then use the format painter to paint the link the same as the other text in your signature. When you format links after the hyperlink is created, the link picks up the format used by the text. When you format the text first then create the hyperlink, it picks up the hyperlink style.
If you use plain text, you can't control if the other client hyperlinks it, other than by making the link so its not recognizable as a URL. However that makes it harder for people who might want the convenience of clicking the link to send you a new message.
Greg says
Is there any way to change the link underline color? There is no access to CSS on Office 365 in the Compose and Reply pane (signature block).
Diane Poremsky says
The colors are set using your styles. and for signatures, you can create the signature in HTML page, open it in a browser then copy and paste. You do need to embed the CSS styles within the tags (<a style="color:... " >)
leith Mckenzie says
In addition, all the fonts often get changed when its received by other programs. difficult to get brand consistancy.
Diane Poremsky says
The fonts shouldn't get changed - unless you use a font not available on the receiving system. Stick with the generic web safe fonts.
leith Mckenzie says
We're having the same problem, hyperlinks all formatted the way we want them and they appear correct when writing the email without the hyperlinked text having an underline in blue but once its received and viewed by someone else they all have blue underlines or even all purple with underlines (as if its been clicked already) the mouse over is fine for us, don't need all that colour change and underlining to know its a hyperlink
Diane Poremsky says
This is controlled by CSS formatting. In File, Options, Mail - near the bottom is an option for using CSS - see if changing that setting makes a difference.
mary says
We use Office 365. I found a solution: After pasting the contact information in the Signature editing box, I then selected the hyperlink text. You The font color box showed "Automatic," even though the color was white. I changed this to the white and it retained the formatting on transmission. Automatic is a setting for formatting; it follows rules based on certain stimuli. If you take the text out of automatic mode, it will no longer reformat when it encounters these stimuli. I think :). But it worked.
mary says
We have the same problem at work. We created a blue box for our signatures with our contact information in white font. When we send the email out, though, the email address changes to blue and we can't see it for the blue box background. We tried creating the signature in Word, removing the hyperlink and formatting the cold text in white with an underline, then pasting into the signature entry box. After mailing with that signature, the cold link changes to a hot spot and the formatting changes to blue font.
Diane Poremsky says
What version of Office do you use? I created this signature in Word 2016, after hyperlinking i set the font color then copy and pasted into Outlook's signature editor. (It's not actually visible in the signature editor though - its a weird bug in outlook when pasting content that is not supported by the editor.)
Best guess is the css is getting stripped along the way - either by your server, security software, the receiving server or the receiving client.
ttwothreefour says
Format the link in Microsoft Words (e.g. remove underline or change color) then copy and paste into signature in Outlook. Then do more formatting in Outlook if necessary. This worked for me.
MisterOhWiseOne says
This is the only way. Thank you ttwothreefour
Liana Nella says
Thank you! Problem solved!
Asif Shaikh says
Thanks ALot. I was also having same issue. but solved after seeing this post.
guest says
Mine keeps showing the html codes... I am not sure how to fix this problem. It's very frustrating because two of the phone numbers will become links but a third one doesn't and it looks bad.
Diane Poremsky says
Is it actually html code or something like this: { HYPERLINK "https://www.slipstick.com" } (Press Alt+F9 to toggle the field codes off.)
Shinn says
Thank you It solve ( Alt+F9)