The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on January 13, 2022.
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Today's Highlights
Search bugs (again)
The Windows Update released in December broke Outlook’s ability to search. The main symptom is that search results aren’t updating, and recent items (since the update was installed or you rebuilt the index) aren’t found. If you rebuild the index, those items will be found, but it needs to be rebuilt frequently to be useful.
As with most of the previous search bugs, its mostly POP and IMAP accounts that are affected, but also Exchange mailboxes if Outlook is offline.
The workaround until it’s fixed: drop back to Outlook’s built-in Search. It’s a little slower to return results but effective.
HKEY_LOCAL_MACHINE > SOFTWARE > Policies > Microsoft > Windows > Windows Search
DWORD: PreventIndexingOutlook
Value: 1
To edit the registry, press Windows key + R and type regedit in the Open box. Press Enter or click OK to open the Registry Editor.
- Browse to this key: HKEY_LOCAL_MACHINE > SOFTWARE > Policies > Microsoft > Windows
- Right-click, choose New > Key and name the new key Windows Search.
- Select the new Windows Search key.
- Right-click, choose New > DWORD Value.
- Type (or paste) PreventIndexingOutlook as the name of the DWORD, and press Enter.
- Right-click on PreventIndexingOutlook and click Modify.
- In the Value data box, type 1 to enable the registry entry, and then click OK.
- Close the Registry Editor.
- Restart Outlook.
Another option is to remove Outlook from Windows Search. However, this method displays a banner at the top of the search results, saying search couldn’t be completed.
- Open Indexing Options from Control panel.
- Click the Modify button and untick Outlook.
- Close the dialog.
See Outlook Search not showing recent emails after Windows update KB5008212 for more information.
Search in Outlook for Mac
Lest you think Outlook for Mac in immune to search issues, after a recent MacOS update for Monterey, search in the classic Outlook for Mac stopped working.
Search works if you switch to New Outlook and some users report that search works again in the classic Outlook when you switch back to it.
Suggested attachments in Outlook on the web
A few weeks ago I shared how to change the number of files listed in Attach File menu in Outlook desktop. A user wanted to know if he could remove files from the Suggested attachments list in Outlook on the web.
The Suggested attachments list in Outlook on the web lists three recently created files in OneDrive or attachments sent in email. If you want to remove an attachment from the suggested list, you need to delete the file from OneDrive or from your mailbox.
If the file is an email attachment, find the email message and delete it. You can use Search or find the file in the Files module and delete the message the file is attached to.
If you want to remove any of the files from the Files module list (even if they are not a Suggested attachment), you will need to delete the message the file is attached to.
- Switch to the Files module and select the Files folder.
- Find and open the attachment you want to delete in the list.
- Click the button to view the email (on the upper right)
- Click the 3 dots in the message menu bar
- Select Delete from the menu.
After you close the message and attachment, the attachment will be removed from the suggested files list.
How to change it in Outlook for Windows desktop: Change How Many Attachments are Listed in Attach File
New & Updated Exchange Server KB Articles
New & Updated Outlook KB Articles
Outlook Search not showing recent emails after Windows update KB5008212
Other Resources
Don't "Allow my organization to manage my device"
Understanding the "Allow my organization to manage my device" option, and how to block it.
Office 365: Send using Mailbox Alias Addresses
How to use the new Microsoft Office 365 feature to send using a proxy address (secondary alias) on your account.
Using Outlook’s ‘View it in a web browser’ with Edge
Microsoft removed Internet Explorer from Windows 10 but you can enable Edge to use Outlook's View messages in a browser feature. I show you how.
How to leave Outlook Feedback
Leave suggestions and feedback for Outlook and Outlook.com in the Microsoft Feedback portal. Most, if not all, of the other Office applications are also available in the Feedback Portal