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Volume 24 Issue 18

Slipstick Systems

Issue Date: October 24, 2019 « Previous Issue | Next Issue »

The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on October 24, 2019.

EMO is a weekly publication. To receive your own copy of EMO by email, subscribe here.

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Today's Highlights

  • We're back...
  • Move or Copy Events to another Calendar
  • New Office 365 and Outlook.com Calendar Sharing!
  • @Mentions: Customize the name format
  • Scan to Email using VBA

We're back...

EMO is back...  after a long hiatus as we worked on restoring the server mailing list server following a hard drive failure. We changed server passwords a few weeks earlier and forgot to check to make sure the database back up was working and the backups were copied to another drive so it took longer to recover. Oops.

As a welcome back, we're going to give away a subscription to Office 365 Home. All current subscribers will be entered in the drawing automatically.

Move or Copy Events to another Calendar

An Outlook user wanted to know why Outlook did not have an option to copy an appointment to a new calendar.

It does. We’ve always been able to copy events to new date and times or to a different calendar, using one of several methods.

Method 1. Copy and paste. Select the event, Ctrl+C to copy, Ctrl+V to paste in place, or select a different date or calendar then paste.

Method 2: Right-click, drag and drop to a new date or time. You can either drag between calendars visible in the view or drag to the calendar folder in the folder list. When you drag to a different calendar, you can left-click and drag to create a copy on the other calendar. You can left- or right-click and drag recurring events, as either will give you the option of copy the single event or the series.

Method 3: Use the Move to or Copy to Folder command (on the File menu). You can use this command with existing appointments or use it in place of Save and Close when you create a new event and want to save it on different calendar. If you use these commands often, add the Copy to Folder command to the Quick Access Toolbar or the ribbon to

Method 4: When you are viewing an event on a calendar that is not the default calendar in your mailbox, you can use the Copy to Calendar command to save a copy on your default calendar.

All of the above options are specific to Outlook for Windows. You can duplicate events in Outlook on the web but dragging events to another calendar moves the event rather than copy it. To duplicate an appointment: Open the appointment and choose Duplicate event from the toolbar. Look for the Duplicate Event command under the 3 dots in the toolbar.

In Outlook on MacOS, you can move events by dragging them to a different calendar but can’t drag to copy.

New Office 365 and Outlook.com Calendar Sharing!

As previously announced, Microsoft is working on improvements to calendar sharing in Office 365 and the changes are finally rolling out to users.

Shared calendars now use REST to sync. Updates on shared calendars should sync to all devices immediately after added to the calendar.

The best news is shared Exchange calendars are now editable in Outlook desktop, this includes Outlook.com calendars shared between Outlook.com users and the Family calendar (a Microsoft account feature).

Users will need Outlook version 1907 installed and need to enable Turn on shared calendar improvements (preview) in Exchange account’s Advanced settings. To enable it, go to File, Account Settings, open the account settings dialog. Double click on the account and click More Settings. then Advanced and tick the option for Turn on shared calendar improvements (preview).

Users will also need to re-share the calendar to enable the new shared features.

Outlook calendar sharing updates (microsoft.com)

@Mentions: Customize the name format

A user has a problem with @mention feature – his company uses Last name, First name format in the global address list. When using @mentions, the name shows up as @Smith, John. While he can backspace to remove the last name, it's extra effort because he needs to move the insertion to before the first name and it’s extra effort.

The name used in the @mention comes from Outlook’s Contacts and the GAL. If you have a contact for the person you are @mentioning, the email display name is used for the @mention.

Better would be an option in Outlook to set the @mention format. Some companies might want to use just the first name, others will prefer first names and giving them that option would be great.

Scan to Email using VBA

A user was looking for a way to insert scanned images into email. to make it easier to an elderly relative to scan and send images, using a one touch function to scan and send.

You can do this using the Windows Image Acquisition Library to call up the scanner then save the scan and insert it into a new message. You can set the scanner options (DPI and photo size) using VBA or bring up the scanner options dialog. Although the scanner dialog adds a second click, it easy to adjust the options for each scan,.

To get these macros, see Use VBA to Scan to Email

New & Updated Exchange KB Articles

X-InnerException: Microsoft.Mapi.MapiExceptionRpcServerTooBusy error when you try to use a mailbox in Exchange Server 2016
https://support.microsoft.com/help/4515255

Adding or removing mailbox permission in EAC doesn't address the msExchDelegateListLink attribute in Exchange Server 2019 and 2016
https://support.microsoft.com/help/4502159

AutodiscoverV2 request returns REST API endpoint not AutoDiscoverV1 endpoint in Exchange Server 2019 and 2016
https://support.microsoft.com/help/4515274

Cant convert a migrated remote user mailbox to shared in Exchange Server 2019 and 2016
https://support.microsoft.com/help/4515271

Can't copy eDiscovery search results for mailboxes with Exchange online archives in Office 365 in Exchange Server 2019 and 2016
https://support.microsoft.com/help/4515261

Can't sign in to OWA or EAC after you install Exchange Server 2019 CU2 that configures AD FS
https://support.microsoft.com/help/4513500

Cumulative Update 14 for Exchange Server 2016
https://support.microsoft.com/help/4514140

Cumulative Update 2 for Exchange Server 2019
https://support.microsoft.com/help/4488401

Cumulative Update 3 for Exchange Server 2019
https://support.microsoft.com/help/4514141

Description of the security update for Microsoft Exchange Server 2019 and Exchange Server 2016: September 10, 2019
https://support.microsoft.com/help/4515832

Enable Get/Restore-RecoverableItems to work with Purges folder in Exchange Server 2019 and 2016
https://support.microsoft.com/help/4515275

Enable Remove-MobileDevice to delete mobile devices after migrating to Office 365 from Exchange Server 2019 and 2016
https://support.microsoft.com/help/4515262

Event 1009 frequently occurs in application logs for lagged database copies in Exchange Server 2016
https://support.microsoft.com/help/4515254

Exchange Server 2 010 support extended
https://support.microsoft.com/help/4521825

FindPeople request from Skype for Business on Mac fails with 'Invalid Shape Specification' in Exchange Server 2019 and 2016
https://support.microsoft.com/help/4515264

Hash mismatch is reported for Exchange DLLs in the bin directory of Exchange Server 2019
https://support.microsoft.com/help/4515257

Hide the 'Validate-MailFlowThroughFrontDoor' command for Exchange Server 2019 and 2016
https://support.microsoft.com/help/4515263

Infinite loop in Recurrence.GetNumberOfYearsBetween() with the Japanese calendar in Exchange Server 2019 and 2016
https://support.microsoft.com/help/4515266

Mailbox auditing fails when you use SHA1Managed in Exchange Server 2019 and 2016
https://support.microsoft.com/help/4515273

Message is blocked in SMTP Delivery to Mailbox queue if exchange server is added in groups of a child domain in Exchange Server 2019 and 2016
https://support.microsoft.com/help/4515272

NDR occurs when you resend message from alternate journaling mailbox to journaling mailbox in Exchange Server 2019 and 2016
https://support.microsoft.com/help/4515267

Removing In-Place Hold doesn't work for mailboxes in different domains in Exchange Server 2019 and 2016
https://support.microsoft.com/help/4515265

Room mailbox accepts a meeting as Free if a booking delegate is set in Exchange Server 2019 and 2016
https://support.microsoft.com/help/4515276

S/MIME signed reply draft behaves like the first message in conversation in Exchange Server 2019 and 2016
https://support.microsoft.com/help/4520319

SentToMemberOf shows every recipient type not distribution groups when you create transport rule in Exchange Server 2019 and 2016
https://support.microsoft.com/help/4515269

SubmissionQueueLengthMonitor shows System.ArgumentException: Transition timeout in Exchange Server 2019 and 2016
https://support.microsoft.com/help/4515270

Manually update scan engines in Microsoft Exchange Server
https://support.microsoft.com/help/2292741

Cannot send or receive e-mail messages behind a Cisco PIX or Cisco ASA firewall
https://support.microsoft.com/help/320027

New & Updated Office 365 KB Articles

Description of the security update for Office 2016: September 10, 2019
https://support.microsoft.com/help/4475583

Potential disruption to Microsoft services in Chrome Beta version 78
https://support.microsoft.com/help/4522904

'Specified module 'DirSync' was not loaded' error message when you try to import the module for the Azure Active Directory Sync tool
https://support.microsoft.com/help/3001140

'Unknown error (0x80005000)' error message when you run the Azure Active Directory Sync Tool Configuration Wizard
https://support.microsoft.com/help/3003331

Failed to connect to Active Directory Federation Services 2.0 on the local machine error when you run the Convert-MsolDomainToStandard cmdlet
https://support.microsoft.com/help/3018485

'Remove-MsolUser: User Not Found' error when you try to remove a user from the recycle bin
https://support.microsoft.com/help/3019157

Open Banking (PSD2) and Strong Customer Authentication (SCA)
https://support.microsoft.com/help/4517854

September 2019 updates for Microsoft Office
https://support.microsoft.com/help/4517986

Office application does not exit after automation from Visual Studio .NET client
https://support.microsoft.com/help/317109

Potential disruption to Microsoft services in Chrome Beta version 78
https://support.microsoft.com/help/4522904

New & Updated Outlook KB Articles

'Your mailbox has been temporarily moved on Microsoft Exchange server message when an Office 365 user opens Outlook
https://support.microsoft.com/help/3197025

How to hide columns in the Address Book
https://support.microsoft.com/help/970144

Sometimes e-mail messages do not appear in your Cached mode Inbox even though they were synchronized down from your mailbox
https://support.microsoft.com/help/2330226

DDE applications hang when Lync, Skype for Business, or Outlook is running
https://support.microsoft.com/help/4077003

September 2019 updates for Microsoft Office
https://support.microsoft.com/help/4517986

How to scan Outlook by using the Microsoft Support and Recovery Assistant
https://support.microsoft.com/help/4098558

Description of the Connection Status dialog box in Outlook
https://support.microsoft.com/help/2737188

Outlook Today displays no information under section headings
https://support.microsoft.com/help/3099890

How to scan Outlook by using the SaRA tool
https://support.microsoft.com/help/4098558

Outlook Anywhere (RPC/HTTP) settings are unavailable in the Outlook 2010 Group Policy template
https://support.microsoft.com/help/2426686

Considerations for server-side Automation of Office
https://support.microsoft.com/help/257757

How to repair your Outlook personal folder file (.pst)
https://support.microsoft.com/help/272227

Outlook 2016 Implementation of Autodiscover
https://support.microsoft.com/help/3211279

How to install the latest applicable updates for Microsoft Outlook (US English only)
https://support.microsoft.com/help/2625547

Information about the Outlook AutoComplete list
https://support.microsoft.com/help/2199226

October 1, 2019, update for Outlook 2013 (KB4484096)
https://support.microsoft.com/help/4484096

October 1, 2019, update for Outlook 2016 (KB4484107)
https://support.microsoft.com/help/4484107

October 2019 updates for Microsoft Office
https://support.microsoft.com/help/4522242

Other Resources

Delete folders using a macro or PowerShell
Use an Outlook macro or PowerShell script to bulk delete folders from Outlook.

Use VBA to Scan to Email
How to scan a document or image and attach or embed into an Outlook email using VBA and the Windows Image Acquisition Library (WIA).

View Read Receipt Request Indicator
All current versions of Outlook include a Read Receipt field, including Outlook 2010, 2013, 2016/2019/365. To see the Read Receipt indicator, you need to customize the view by adding the Receipt Requested field. For best results, you will need to use the Single Line view to see the read request field. To add the field

Volume 24 Issue 18 was last modified: September 29th, 2021 by Diane Poremsky

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  • Opening PST files in New Outlook
  • New Outlook: Show To, CC, BCC in Replies
  • Insert Word Document into Email using VBA
  • Delete Empty Folders using PowerShell
  • Warn Before Deleting a Contact
  • Classic Outlook is NOT Going Away in 2026
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Recent Bugs List

Microsoft keeps a running list of issues affecting recently released updates at Fixes or workarounds for recent issues in classic Outlook (Windows).

For new Outlook for Windows: Fixes or workarounds for recent issues in new Outlook for Windows .

Outlook for Mac Recent issues: Fixes or workarounds for recent issues in Outlook for Mac

Outlook.com Recent issues: Fixes or workarounds for recent issues on Outlook.com

Office Update History

Update history for supported Office versions is at Update history for Office

Outlook Suggestions and Feedback

Outlook Feedback covers Outlook as an email client, including Outlook Android, iOS, Mac, and Windows clients, as well as the browser extension (PWA) and Outlook on the web.

Outlook (new) Feedback. Use this for feedback and suggestions for Outlook (new).

Use Outlook.com Feedback for suggestions or feedback about Outlook.com accounts.

Other Microsoft 365 applications and services




New Outlook Articles

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Google Workspace and Outlook with POP Mail

Import EML Files into New Outlook

Opening PST files in New Outlook

New Outlook: Show To, CC, BCC in Replies

Insert Word Document into Email using VBA

Delete Empty Folders using PowerShell

Warn Before Deleting a Contact

Classic Outlook is NOT Going Away in 2026

Newest Code Samples

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Insert Word Document into Email using VBA

Warn Before Deleting a Contact

Use PowerShell to Delete Attachments

Remove RE:, FWD:, and Other Prefixes from Subject Line

Change the Mailing Address Using PowerShell

Categorize @Mentioned Messages

Send an Email When You Open Outlook

Delete Old Calendar Events using VBA

Repair PST

Convert an OST to PST

Repair damaged PST file

Repair large PST File

Remove password from PST

Merge Two Data Files

Sync & Share Outlook Data

  • Share Calendar & Contacts
  • Synchronize two computers
  • Sync Calendar and Contacts Using Outlook.com
  • Sync Outlook & Android Devices
  • Sync Google Calendar with Outlook
  • Access Folders in Other Users Mailboxes

Diane Poremsky [Outlook MVP]

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