The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on May 30, 2019.
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Today's Highlights:
- Replies are not in the Sent folder
- How to forward meetings to another address
- Office 365 Home Premium Giveaway
Replies are not in the Sent folder
A user had a problem: his replies are not in the Sent folder, but are in the folder where the original message is. He wants to see the email thread together but also wants the messages in the Sent folder so he can quickly see who he sent mail to.
The sent messages are moving to the folder with the original because of an Outlook option. In File, Options, Mail, about halfway down is an option to "When replying to a message that is not in the Inbox, save the reply in the same folder". The user has it enabled.
To see messages in both the thread in the folder and in the Sent folder, disable the option to save sent items with the original and use the conversation view instead, enabling the option to show messages from other folders.
With Show as conversation and Show messages in other folders, you can leave all mail in the sent folder and still see the replies with the original.
If you don’t like conversation view, right click on replied to date in the message header area and choose Find related messages. (It searches by subject so it's not always useful.)
Or, you can create a search folder for replies and forwards, then with the Conversation view enabled, see all messages in a thread. (Show as Conversations can be set for only the Search folder.)
To use this method, you need to use the Extended properties CFG then create a search folder for replies/forwards (last verb is equal to or greater than 102) . Every message in it will be one you replied or forwarded and with Show as conversations enabled on the folder, you’ll see your replies.
For instructions and a CFG to show the reply to and forwarded times, see
How to Show the Sender’s Email Address and Reply Time in Outlook
How to forward meetings to another address
A user wants to share some events on his calendar with his partner, specifically the appointments that involve working late or travel.
If the events are appointments, right click and choose Forward. If you need to send multiple appointments, you can hold CTRL as you select the appointments the Forward.
This will forward the appointment as an attachment to email. The recipient opens the attachment and clicks Copy to my Calendar or drags the appointment from the message to the calendar folder.
Note: If your server is configured not to send RTF to internet addresses, Forwarding won’t work; the forwards will be sent as email. You’ll be able to Forward individual appointments from the Forward button on the ribbon. Expand the Forward button and choose ‘Forward as iCalendar’
If the appointment is a meeting, hold Ctrl and drag slightly to make a copy of the meeting as an appointment. The copy won't have accept/decline button, which is good as you probably don’t want your partner to accept a meeting, as the organizer may be notified.
Office 365 Home Premium Giveaway
It's almost time to draw the second winner. If you haven't sent in your entry yet, do it now. Entries are valid for all drawings; if you've already sent in an entry, you won't need to send another one. If you haven't yet entered, enter now and your entry will be included in both the June and July drawings.
If you have a current Office 365 Home Premium subscription, this will extend your subscription for 1 year. If you have a personal subscription, it extends the license for one year and upgrades it to the Home version.
New & Updated Exchange KB Articles
'MapiExceptionPartialCompletion: Unable to copy to target' error when you run the New-MoveRequest cmdlet in Exchange Server 2013
https://support.microsoft.com/help/4009796
'Too many recipients' error when you update a meeting in a large Outlook distribution group
https://support.microsoft.com/help/3024804
'User is already being moved to Cloud Database Name' error when you move mailboxes from on-premises to Exchange Online in a hybrid deployment
https://support.microsoft.com/help/4502865
Cumulative Update 12 for Exchange Server 2016
https://support.microsoft.com/help/4471392
Email messages aren't sent when you use a template file in Outlook 2010
https://support.microsoft.com/help/3154038
Error when you use Outlook for Mac to send a large email message through Exchange Server
https://support.microsoft.com/help/3146087
OWA published through WAP with ADFS pre-authentication doesnt redirect to ADFS login after the ADFS SSO token expires
https://support.microsoft.com/help/4012524
SMTP address in user's profile doesn't change when primary email address is changed in Exchange Server 2013 or Exchange Server 2016
https://support.microsoft.com/help/3040795
The 'Publish to WebDAV Server' option is missing from the Calendar folder shortcut menu
https://support.microsoft.com/help/3034267
The Send button is missing from a delayed delivery message in Outlook
https://support.microsoft.com/help/3009042
New & Updated Office 365 KB Articles
'Microsoft Office cannot verify the license for this product' error when you start an Office app
https://support.microsoft.com/help/2797062
'Sorry, we cant connect to your account. Please try again later' error when you activate Office from Office 365
https://support.microsoft.com/help/2745026
'We are unable to connect right now' error when users try to activate Office 365 ProPlus
https://support.microsoft.com/help/3027491
Announcement: Office system requirements
https://support.microsoft.com/help/4076504
Connection issues in sign-in after update to Office 2016 build 16.0.7967 on Windows 10
https://support.microsoft.com/help/4025962
Description of Office Feature Updates task
https://support.microsoft.com/help/4493360
How to block OneDrive.exe from being advertised after you install Office 2016
https://support.microsoft.com/help/3107393
How to prioritize the use of BITS by Office 2016 clients for downloading updates
https://support.microsoft.com/help/3191682
How to switch from Semi-Annual Channel to Monthly Channel for the Office 365 suite
https://support.microsoft.com/help/3185078
Preparing for TLS 1.2 in Office 365
https://support.microsoft.com/help/4057306
You can't sign in to Office 365 from multiple federated domains
https://support.microsoft.com/help/4493025
New & Updated Outlook KB Articles
'A program is trying to send an e-mail message on your behalf' warning in Outlook
https://support.microsoft.com/help/3189806
'Specified Message Identity is Invalid' error when you open delivery reports in Outlook
https://support.microsoft.com/help/4013793
Cannot save a meeting as a draft in Outlook for Mac using Office JS API
https://support.microsoft.com/help/4505745
Can't drag emails to the file system or between folders in Outlook after installing Windows 10 Anniversary update
https://support.microsoft.com/help/4013308
Connection issues in sign-in after update to Office 2016 build 16.0.7967 on Windows 10
https://support.microsoft.com/help/4025962
Event 1098: 'A specified logon session does not exist' when creating an Outlook profile
https://support.microsoft.com/help/4499299
How to enable and collect Outlook logs for troubleshooting profile creation issues
https://support.microsoft.com/help/4495260
How to scan Outlook by using the SaRA tool
https://support.microsoft.com/help/4098558
How to set Outlook 2016 for Mac to delay trying to renew a Kerberos ticket
https://support.microsoft.com/help/4025961
Manage the Google sign-in prompt in Outlook 2016 for Mac
https://support.microsoft.com/help/4340460
May 2019 updates for Microsoft Office
https://support.microsoft.com/help/4501270
Microsoft doesnt expose permissions to generate OAuth tokens for Extended MAPI access to mailboxes
https://support.microsoft.com/help/4506497
Office add-ins are not displayed correctly in Outlook
https://support.microsoft.com/help/4482725
Office updates for new Japanese era
https://support.microsoft.com/help/4478844
Outlook contact card doesn't display user details or presence
https://support.microsoft.com/help/4467874
Quick print can't find attachments in Outlook
https://support.microsoft.com/help/4025539
You cant send or reply from Microsoft email services in iOS 11.0 Mail app
https://support.microsoft.com/help/4043473
Yu Gothic font characters are displayed incorrectly in Outlook
https://support.microsoft.com/help/4013913