Volume 23 Issue 20

Today's Highlights:

• Using Rules with Exchange Mailboxes
• Changing Passwords in Outlook 2016
• Autocomplete on Outlook for Mac
• Office Insider Fast and OneNote Desktop

Using Rules with Exchange Mailboxes

With so many people new to Microsoft Exchange mailboxes using Outlook.com or Office 365 Exchange Online, it’s worth explaining how Rules work.

Rules in an Exchange account are stored in the mailbox on the server and are accessible in any installation of Outlook and in Outlook on the web. If you delete your profile or get a new computer, your rules will be available in the new profile. (Note that some rules may not be visible or editable in all clients. It depends on which client they were created in. You’ll see a message in the Rules dialog in Outlook on the web or in Outlook 2016 if any rules are affected.)

With Exchange account accounts, you’ll either have client-only or server-side rules. Server rules run as the messages arrive on the server, whether Outlook is open or closed. These rules can be created or edited in Outlook on the web.

Client-only rules run only when Outlook is open. When you create a rule that contains actions or conditions that only Outlook can process, such as assigning a flag for follow up or a category, Outlook will warn you that the rule only runs when Outlook is open. This is a client-only rule.

When you create a rule that uses a file specific to the local machine, it’s a client-only rule and is marked “(for this computer)” when viewed on other computers. This is because the files it needs are stored on the local computer. This would apply to rules that move messages to a local pst file or reply using a template stored the computer. If you want to rule to work on each computer, you can copy and edit the rule.

Changing Passwords in Outlook 2016

With the new, simplified (dumbed down) account dialog, users don’t know how to change their password.

The obvious way to update the password is to wait for Outlook to ask for it, which it should do on the next send and receive.

If you don’t want to wait, you won’t be able to change it in the Account settings dialog. The newest revision of the account settings dialog does not include the password field. Clicking the Reset Mail setting link should bring up the network password dialog,

If you prefer to see all of the account settings, go to File, Account Settings menu and choose Manage Profiles. This opens the familiar Mail profiles dialog from the Control panel and it uses the old (original) account dialog. Not only can you change the password, you can update server names and ports here too.

Why did they dumb down the dialog? Because many connection problems are due to user error in entering the account information. Autodiscover generally the problem and contains the correct server configuration.

Tip: Outlook 2016 users can use the command line outlook.exe /manageprofiles to open the Mail profiles dialog.

Autocomplete on Outlook for Mac

An Outlook for Mac user wanted to know how to turn off autocomplete.

“I looked in Preferences but cannot find where to disable the Autocomplete email addresses feature."

Unfortunately, it’s not available in the Mac version. (Seriously!) You can vote for the suggestion at UserVoice (and it needs a lot of votes).
Make it possible to turn off autocomplete in Outlook 2016 for Mac

Office Insider Fast and OneNote Desktop

The latest build of Office Insider Fast (Version 1809, Build 10823.20000) uninstalls OneNote 2016. If you need this version, you’ll need to roll back to the targeted monthly channel for the time being.

Follow updates on this issue in Microsoft’s Answers forum at OneNote desktop version keeps uninstalling

New & Updated Exchange KB Articles

Personal policy tag for an Inbox rule does not work correctly in Exchange
https://support.microsoft.com/help/4456109

New & Updated Office 365 KB Articles

Can't sign in after update to Office 2016 build 16.0.7967 on Windows 10
https://support.microsoft.com/help/4025962

Disable the Word chat feature for Office Online
https://support.microsoft.com/help/4088923

Error code 30068-4 (3) when installing Office ProPlus 2016
https://support.microsoft.com/help/4040753

How to share your Office 365 subscription
https://support.microsoft.com/help/4028512

How to switch from Semi-Annual Channel to Monthly Channel for the Office 365 suite
https://support.microsoft.com/help/3185078

Office 365 is changing its build numbers to a five-digit format
https://support.microsoft.com/help/4257084

Preparing for TLS 1.2 in Office 365
https://support.microsoft.com/help/4057306

Security Settings for COM objects in Office
https://support.microsoft.com/help/4058123

Support options for Microsoft Office application issues for Office 365 subscribers
https://support.microsoft.com/help/3186091

New & Updated Outlook KB Articles

'Background task activation is spurious' error when you use an Office 2016 application to access Office 365 resources
https://support.microsoft.com/help/3097938

'Invalid provider specified' error when you use an Office 2016 application to access Office 365 resources
https://support.microsoft.com/help/3096080

Apple Mail.app renders messages that have accented characters incorrectly
https://support.microsoft.com/help/4459983

Error when you try to decrypt a message by using a 3DES certificate in Outlook 2016
https://support.microsoft.com/help/4459215

How to scan Outlook by using the SaRA tool
https://support.microsoft.com/help/4098558

The Inbox Repair tool (Scanpst.exe) can run multiple passes in Outlook 2016
https://support.microsoft.com/help/4055729

Other Resources

Autocomplete only uses the first letters of a name
Outlook's autocomplete only looks at the first letters in a name or address when suggesting addresses.